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Remote Banking Operations Jobs in Philadelphia, PA

Acara Solutions

Operations Analyst

Wilmington, DE · On-site +1

Monday-Friday, 8AM to 5PM (4 days in office, 1 day remote) About the Opportunity: The Investor ... banking, or a related business environment. Additional Information: After you apply, you may ...

PNC Bank

Operations Specialist Sr

Philadelphia, PA · On-site +1

$41K - $75K/yr

This position may be eligible for remote work in select geographic locations, subject to approval ... Operational Functions, Problem Solving, Process Management, Products and Services, Standard ...

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All JobsBanking Operations JobsRemote Banking Operations JobsRemote Banking Operations Jobs in Philadelphia, PA

Remote Banking Operations information

See Philadelphia, PA salary details

$31.8K

$78K

$137.7K

How much do remote banking operations jobs pay per year?

As of Aug 25, 2026, the average yearly pay for remote banking operations in Philadelphia, PA is $77,956.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,900.00 and $103,400.00 per year, depending on experience, location, and employer.

What is a remote banking operations?

A Remote Banking Operations job involves managing and overseeing banking processes, transactions, and customer support from a remote location. Professionals in this role handle tasks such as transaction processing, fraud monitoring, compliance checks, and account management. They use digital banking tools and communication platforms to ensure seamless financial operations. Strong analytical skills, attention to detail, and knowledge of banking regulations are essential for success in this role.

What are the key skills and qualifications needed to thrive in remote banking operations?

To excel in Remote Banking Operations, candidates should have a solid understanding of banking procedures, payment processing, and compliance regulations, generally supported by experience in financial services or a related degree. Familiarity with core banking software, digital transaction platforms, and secure communication tools is highly valued, along with certifications in areas like AML or KYC if applicable. Strong attention to detail, problem-solving abilities, and effective virtual communication are standout soft skills in this field. These competencies are essential for maintaining accuracy, safeguarding client data, and ensuring seamless banking operations in a remote environment.

What are some typical challenges faced in remote banking operations and how are they addressed?

In Remote Banking Operations, professionals often navigate challenges such as coordinating across multiple time zones, ensuring data security, and adapting quickly to evolving financial regulations. These are typically addressed through robust digital collaboration tools, ongoing training, and adherence to strict security protocols. Teams collaborate closely through virtual channels, participate in regular updates, and rely on standardized workflows to maintain accuracy and compliance. Proactive communication and embracing continuous learning play key roles in overcoming these challenges while supporting efficient banking operations.

Is remote banking operations a stressful job?

Remote banking operations can be stressful due to the need for accuracy, compliance with regulations, and managing high volumes of transactions. Employees often work with banking software and must meet strict deadlines, which can contribute to job pressure. However, the remote setup may also reduce commuting stress and allow flexible scheduling.

Which banks allow remote banking operations?

Many banks now offer remote banking operations, allowing employees to perform tasks such as customer service, account management, and transaction processing from home. These roles often require familiarity with banking software, strong communication skills, and sometimes specific certifications. Remote banking jobs are available at both large national banks and smaller financial institutions, especially in customer support and operations departments.

What are the most commonly searched types of Banking Operations jobs in Philadelphia, PA?

The most popular types of Banking Operations jobs in Philadelphia, PA are:

What are popular job titles related to Remote Banking Operations jobs in Philadelphia, PA?

For Remote Banking Operations jobs in Philadelphia, PA, the most frequently searched job titles are:

What job categories do people searching Remote Banking Operations jobs in Philadelphia, PA look for?

The top searched job categories for Remote Banking Operations jobs in Philadelphia, PA are:

What cities near Philadelphia, PA are hiring for Remote Banking Operations jobs?

Cities near Philadelphia, PA with the most Remote Banking Operations job openings:

Remote Banking Operations jobs near you
Infographic showing various Remote Banking Operations job openings in Philadelphia, PA as of August 2026, with employment types broken down into 67% Full Time, and 33% Contract. Highlights an 100% Remote job distribution, with an average salary of $77,956 per year, or $37.5 per hour.

Virtual Banking Relationship Advisor II

Exton, PA • On-site, Remote

Citadel Federal Credit Union
Commercial Banking • 501 - 1,000 employees
Learn more about Citadel Federal Credit Unionexternal

Full-time

Posted 6 days ago

Job description

Job Overview

The Virtual Banking Relationship Advisor II reports to the Virtual Banking Manager and is responsible for providing an outstanding experience to Citadel’s members, both existing and potential. Your main responsibilities include addressing inquiries and reviewing member relationships to ensure they benefit from our legendary products and services. Additionally, you will work collaboratively with the team to ensure smooth and efficient operations.

What will I be doing?

As a Virtual Banking Relationship Advisor II, you will address the needs of our members to ensure their experience is truly exceptional. The following tasks must be executed with high fidelity:

  • Handle member interactions through chat, email, & video calls that lead to a successful outcome and exceptional experience.
  • Successfully handle and convert sales leads via inbound phone channel from the Call Center.
  • Evaluate member scenarios through a critical thinking approach to decision-making that ensures a positive & desired outcome.
  • Perform member service activities for a broad range of products, services, and problem resolution through inbound and digital channels.
  • Promote credit union products and services, based on account review, while assisting members.
  • Maintain advanced knowledge level of Citadel’s consumer and business product lines to effectively recommend appropriate products and troubleshoot Citadel’s services.
  • Collaborate with team members to achieve overall contact center goals and objectives.
  • Consistently achieve or exceed member experience and production metrics.
  • Continuous education on industry trends and best practices.
  • Meet and comply with all the requirements set forth in the SAFE Act including but not limited to successful completion of the required background checks.
  • Perform other duties as assigned.

This position can be hybrid or remote.

What we are looking for?

The Virtual Banking Relationship Advisor II represents Citadel by working on behalf of our external and internal members. To successfully fill this role, you should meet and maintain these skills and values:

  • High school diploma; College degree preferred.
  • 2-4 years of retail and/or contact center experience is required.
  • Proficient knowledge and understanding of contact center technologies and data analysis.
  • Proven track record of delivering exceptional service.
  • Proven track record of strong goals performance.
  • Exceptional communication and interpersonal skills.
  • The ability to work under pressure.
  • Integrity, Accountability, and Resiliency.
  • A fluent English-speaking person.

Apply