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Customer Service Operations Associate Jobs in Philadelphia, PA

Crateandbarrel

Operations Associate

Cherry Hill, NJ · On-site

As a C&B Operations Associate, you will play a vital role in maintaining an efficient stockroom and ... Possess and demonstrate excellent service and company standards in selling, customer service ...

B&K Auto Tags

Be Seen First

Operations Associate

Doylestown, PA · On-site

$26.50/hr

Operations Associate B&K Auto Tags - Doylestown, PA Full-Time * On-site About the Role B&K Auto ... This is a hands-on role that blends customer facing interaction, data entry, and general ...

Hebrew Public

Operations Associate

Philadelphia, PA

$35K - $45K/mo

Operations Associate (2025-2026) Operations Associate Location: Philadelphia Hebrew Public (3300 ... customer service, administrative support, front desk, or school office work (required). School ...

Hebrew Public

Operations Associate

Philadelphia, PA

$35K - $45K/mo

Operations Associate (2025-2026) Operations Associate Location: Philadelphia Hebrew Public (3300 ... customer service, administrative support, front desk, or school office work (required). School ...

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All JobsCustomer Service Operations Associate JobsCustomer Service Operations Associate Jobs in Philadelphia, PA

Customer Service Operations Associate information

See Philadelphia, PA salary details

$9

$25

$50

How much do customer service operations associate jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for customer service operations associate in Philadelphia, PA is $25.94, according to ZipRecruiter salary data. Most workers in this role earn between $16.97 and $27.64 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer service operations associate?

To thrive as a Customer Service Operations Associate, you need strong problem-solving abilities, attention to detail, and experience in customer support, often supported by a relevant degree or prior customer service experience. Familiarity with CRM software, ticketing systems, and communication platforms is typically required. Excellent interpersonal skills, patience, and adaptability enable you to handle diverse customer interactions and work effectively in a team environment. These skills ensure efficient resolution of customer issues, high satisfaction rates, and smooth operational workflows.

What are some common challenges faced by customer service operations associates, and how can they be effectively addressed?

Customer Service Operations Associates often encounter challenges such as managing a high volume of inquiries, handling difficult customer interactions, and adapting to evolving company policies or technology. To address these, it's important to develop strong communication and time management skills, seek support from team leads or mentors, and stay updated on product knowledge and best practices. Many organizations offer ongoing training and encourage collaboration within the team, which helps associates continuously improve their problem-solving abilities and overall performance.

What does a customer service operations associate do?

A Customer Service Operations Associate supports the daily functions of a customer service team by handling customer inquiries, resolving issues, and ensuring efficient workflow. They often process orders, manage customer accounts, and collaborate with other departments to address customer needs. Their role is crucial in maintaining customer satisfaction and improving service processes. These associates also help implement policies and use software tools to track and report on service metrics.
What are the most commonly searched types of Customer Service Operations jobs in Philadelphia, PA? The most popular types of Customer Service Operations jobs in Philadelphia, PA are:
What are popular job titles related to Customer Service Operations Associate jobs in Philadelphia, PA? For Customer Service Operations Associate jobs in Philadelphia, PA, the most frequently searched job titles are:
What job categories do people searching Customer Service Operations Associate jobs in Philadelphia, PA look for? The top searched job categories for Customer Service Operations Associate jobs in Philadelphia, PA are:
What cities near Philadelphia, PA are hiring for Customer Service Operations Associate jobs? Cities near Philadelphia, PA with the most Customer Service Operations Associate job openings:
Customer Service Operations Associate jobs near you
Infographic showing various Customer Service Operations Associate job openings in Philadelphia, PA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $53,961 per year, or $25.9 per hour.

Customer Service - Operations

PeopleShare

Green Lane, PA

$18 - $20/hr

Full-time

Re-posted 14 hours ago

Job description

Customer Service Representative Job Details:
Schedule: Monday - Friday, 8:00 AM - 5:00 PM
Pay Rate: $18.00 - $20.00/hour
Join a Growing Organization That Values Exceptional Customer Service!
Are you a customer-focused professional who enjoys helping others, solving problems, and keeping operations running smoothly? PeopleShare is seeking a dedicated Customer Service Representative for a growing company in the Green Lane area. If you thrive in a fast-paced environment, enjoy building relationships, and are passionate about delivering outstanding service, we want to hear from you!
Selling Points about the Customer Service Representative Position:
  • Stable Monday-Friday schedule
  • Competitive pay starting at $18-$20/hour
  • Temp-to-hire opportunity with long-term career growth potential
  • Collaborative and supportive team environment
  • Paid training and ongoing professional development
  • Opportunity to work with a rapidly growing organization
  • Performance-based raises and bonus opportunities
  • Company-provided laptop and phone for on-call rotation
  • Strong benefits package available upon permanent hire
Customer Service Representative Job Description:
  • Serve as the primary point of contact for customers and vendors, handling inbound calls, inquiries, and service requests.
  • Coordinate service scheduling, verify completed services, and conduct follow-up communications.
  • Create, manage, and process purchase orders accurately and efficiently.
  • Document customer interactions and service tickets within the company's internal software system.
  • Collaborate with internal departments to ensure timely issue resolution and seamless customer experiences.
  • Resolve customer concerns professionally while maintaining strong client relationships.
  • Participate in an emergency call rotation approximately one week per month.
  • Support daily operations and ensure exceptional service standards are maintained.
  • Maintain accurate records and effectively prioritize multiple tasks in a fast-paced environment.
Customer Service Representative Job Requirements:
  • Minimum of 3 years of customer service experience required.
  • Experience in call center, hospitality, construction, facilities management, or related industries preferred.
  • Associate degree in Business or related field preferred; equivalent experience will be considered.
  • Strong verbal and written communication skills.
  • Ability to multitask effectively and manage competing priorities.
  • Proficiency with Microsoft Word, Excel, Outlook, and Windows-based systems.
  • Strong problem-solving and customer service skills.
  • Ability to remain calm under pressure and resolve issues efficiently.
  • Experience navigating multiple software platforms and screens simultaneously.
  • Strong relationship-building and organizational skills.
PeopleShare is the leading Staffing Agency in the region and has temporary to hire and permanent jobs across 8 states. Our openings include receptionist, data entry, customer service, collections, office managers, call center, administrative assistant, accounts payable clerk, accounts receivable clerk, file clerk, warehouse, assembly, production, pickers, packers, forklift, machine operators, and maintenance mechanics.
PeopleShare provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category or class under federal, state, and/or local laws. This policy applies to all locations and all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

IND#2
PeopleShare logo

About PeopleShare

Sourced by ZipRecruiter

Whether you’re a job seeker or a hiring manager, we have the experience, expertise and resources to provide hiring solutions that work for you. We specialize in temporary, temp-to-hire, and direct hire staffing roles in the clerical, financial and light industrial sectors. PeopleShare connects employers and temporary employees who hit the ground running on day one.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Collegeville, PA, US

Year founded

2005

Social media

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