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Ticket Operations Assistant Jobs in Philadelphia, PA

We are hiring Server Assistants! In this position, you will be responsible for ensuring each ... operations. * Sort and organize incoming food tickets. * Ensure each food ticket item is ...

We are hiring Server Assistants! In this position, you will be responsible for ensuring each ... operations. * Sort and organize incoming food tickets. * Ensure each food ticket item is ...

We are hiring Server Assistants! In this position, you will be responsible for ensuring each ... efficient operations.Sort and organize incoming food tickets.Ensure each food ticket item is ...

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Ticket Operations Assistant information

See Philadelphia, PA salary details

$11

$19

$31

How much do ticket operations assistant jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for ticket operations assistant in Philadelphia, PA is $20.00, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $22.55 per hour, depending on experience, location, and employer.

What does a ticket operations assistant do?

A Ticket Operations Assistant is responsible for supporting the day-to-day operations related to ticket sales and distribution for events, such as concerts, sports games, or theater performances. Their duties typically include processing ticket orders, assisting customers with inquiries, maintaining accurate ticketing records, and helping with the setup and breakdown of ticketing areas. They work closely with box office staff and event organizers to ensure a smooth ticketing experience for attendees.

What are the typical daily responsibilities of a ticket operations assistant in a sports or entertainment venue?

As a Ticket Operations Assistant, your daily responsibilities typically include processing ticket orders, assisting with will-call and box office operations, resolving customer issues, and managing ticketing software systems. You will often coordinate with event staff, marketing, and security teams to ensure smooth entry for guests and efficient ticket distribution. This role requires attention to detail, strong communication skills, and the ability to adapt quickly to changing event needs or high-volume periods such as event days or on-sales.

What are the key skills and qualifications needed to thrive as a ticket operations assistant, and why are they important?

To thrive as a Ticket Operations Assistant, you need strong organizational skills, attention to detail, and a background in customer service or business administration. Familiarity with ticketing software (like Ticketmaster or Tessitura), point-of-sale systems, and basic office software is typically required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure help you deliver a positive customer experience. These skills ensure efficient ticket processing, accurate record-keeping, and smooth event operations, all of which are crucial for customer satisfaction and organizational success.

What are the most commonly searched types of Ticket Operations jobs in Philadelphia, PA?

The most popular types of Ticket Operations jobs in Philadelphia, PA are:

What are popular job titles related to Ticket Operations Assistant jobs in Philadelphia, PA?

For Ticket Operations Assistant jobs in Philadelphia, PA, the most frequently searched job titles are:

What job categories do people searching Ticket Operations Assistant jobs in Philadelphia, PA look for?

The top searched job categories for Ticket Operations Assistant jobs in Philadelphia, PA are:

What cities near Philadelphia, PA are hiring for Ticket Operations Assistant jobs?

Cities near Philadelphia, PA with the most Ticket Operations Assistant job openings:

Infographic showing various Ticket Operations Assistant job openings in Philadelphia, PA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $41,596 per year, or $20 per hour.

Athletic Operations Assistant - Temporary

The University of Pennsylvania

Philadelphia, PA • On-site

$7.25 - $15/hr

Part-time

Medical, Dental, Vision, Life, Retirement

Re-posted 2 days ago


University Of Pennsylvania rating

8.1

Company rating: 8.1 out of 10

Based on 81 frontline employees who took The Breakroom Quiz

167th of 621 rated colleges and universities


Job description

University Overview
The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America's Best Large Employers in 2023.
Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.
Posted Job Title
Athletic Operations Assistant - Temporary
Job Profile Title
Temporary Employee - Non-Exempt
Job Description Summary
The Athletics Operations Assistant provides support to Athletic Operations within the Department of Recreation and Intercollegiate Athletics at the University of Pennsylvania. This position will primarily work night and weekend shifts supervising evening programming and facilities and supporting any athletic or business development event operation needs. This position will take directions from multiple supervisors, the Director of Game Operations and the Assistant Director of Athletic Operations.
Job Description
Responsibilities
  • Serve as primary or secondary event manager of home athletic and business development events as assigned.
  • Manage setup & breakdown of all home athletic competitions or business development events.
  • Provide area facility supervision of Franklin Field, the Palestra, Penn Park, River Fields Complex, & the Tse Sports Center.
  • Oversee evening & weekend programming and work study staff in assigned areas.
  • Perform Operations administrative work as assigned by one of the Supervisors.
  • Perform tasks related to game management when necessary (clock/scoreboard operation, PA announcer, ball runner, play music, ticket scanning, etc.)
  • Perform other duties as assigned.

Qualifications:
  • A bachelor's or master's degree candidate in Sports Management, Recreation, or related field. Bachelor's degree preferred.
  • Previous experience in a collegiate athletics & recreation department desired, preferably in event operations or customer service.
  • Must possess strong oral communication skills and be self-motivated to accomplish tasks on your own.
  • Ability to work nights and weekends.
  • Ability to lift 30 lbs.
  • Must possess a valid driver's license.

Job Location - City, State
Philadelphia, Pennsylvania
Department / School
Division of Recreation & Intercollegiate Athletics
Pay Range
$7.25 - $15.00 Hourly Rate
Salary offers are made based on the candidate's qualifications, experience, skills, and education as they directly relate to the requirements of the position, and in alignment with salary ranges based on external market data for the job's level. Internal organization and peer data at Penn are also considered.
Equal Opportunity Statement
The University of Pennsylvania is an equal opportunity employer. Candidates are considered for employment without regard to race, color, sex, sexual orientation, religion, creed, national origin (including shared ancestry or ethnic characteristics), citizenship status, age, disability, veteran status or any class protected under applicable federal, state or local law.
Special Requirements
A background check may be required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.
University Benefits
  • Health and Life: Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family's health and welfare.
  • Retirement: Penn offers generous retirement plans to help you save for your future. Penn's Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard.

Please note that benefit eligibility is determined/based on ACA guidelines.

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About University of Pennsylvania

Sourced by ZipRecruiter

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America's Best Employers By State in 2021.

Industry

Colleges, universities, and professional schools

Company size

10,000+ Employees

Headquarters location

Philadelphia, PA, US

Year founded

1740