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Customer Service Operations Associate Jobs in Missouri

VOTRE PROFIL Operations Associate - Part Time Publiée le 23.06.2026 Sephora Retail Référence ... Deliver exceptional service Support the team in creating outstanding client experiences and ...

This includes skills in both customer service and property maintenance. The Store Operations Associate is responsible for two key areas: Customer Service * Developing customer relationships by ...

Customer Service Associate

Branson, MO · On-site

$12.75 - $17.75/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on providing a ...

Customer Service Associate

Branson, MO · On-site

$12.75 - $17.75/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on providing a ...

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Customer Service Operations Associate information

What is a customer service operations associate?

A customer service operations associate is responsible for supporting customer service teams by managing processes, handling inquiries, and ensuring efficient service delivery. They often use tools like CRM software and require strong communication and organizational skills to resolve issues and improve customer satisfaction.

What are the key skills and qualifications needed to thrive as a Customer Service Operations Associate, and why are they important?

To thrive as a Customer Service Operations Associate, you need strong problem-solving abilities, attention to detail, and experience in customer support, often supported by a relevant degree or prior customer service experience. Familiarity with CRM software, ticketing systems, and communication platforms is typically required. Excellent interpersonal skills, patience, and adaptability enable you to handle diverse customer interactions and work effectively in a team environment. These skills ensure efficient resolution of customer issues, high satisfaction rates, and smooth operational workflows.

Is a Customer Service Operations Associate job stressful?

A Customer Service Operations Associate role can be stressful due to handling customer inquiries, resolving issues, and meeting performance metrics. The job often requires strong communication skills, patience, and the ability to manage high call volumes or complex problems efficiently.

What are some common challenges faced by Customer Service Operations Associates, and how can they be effectively addressed?

Customer Service Operations Associates often encounter challenges such as managing a high volume of inquiries, handling difficult customer interactions, and adapting to evolving company policies or technology. To address these, it's important to develop strong communication and time management skills, seek support from team leads or mentors, and stay updated on product knowledge and best practices. Many organizations offer ongoing training and encourage collaboration within the team, which helps associates continuously improve their problem-solving abilities and overall performance.

What does a customer operations associate do?

A customer operations associate manages customer accounts, processes orders, and resolves service issues to ensure customer satisfaction. They often use customer relationship management (CRM) software and communicate with clients via phone, email, or chat as part of their daily responsibilities.

What does a Customer Service Operations Associate do?

A Customer Service Operations Associate supports the daily functions of a customer service team by handling customer inquiries, resolving issues, and ensuring efficient workflow. They often process orders, manage customer accounts, and collaborate with other departments to address customer needs. Their role is crucial in maintaining customer satisfaction and improving service processes. These associates also help implement policies and use software tools to track and report on service metrics.

What jobs pay 4000 a week without a degree?

Customer Service Operations Associates typically do not earn $4,000 weekly without specialized experience or advanced skills. High-paying roles that can reach this level without a degree are rare and often involve sales, real estate, or skilled trades, which may require certifications or extensive experience. Most jobs paying this amount usually demand specific skills, certifications, or significant experience rather than formal degrees.
What are the most commonly searched types of Customer Service Operations jobs in Missouri? The most popular types of Customer Service Operations jobs in Missouri are:
What are popular job titles related to Customer Service Operations Associate jobs in Missouri? For Customer Service Operations Associate jobs in Missouri, the most frequently searched job titles are:
What job categories do people searching Customer Service Operations Associate jobs in Missouri look for? The top searched job categories for Customer Service Operations Associate jobs in Missouri are:
Infographic showing various Customer Service Operations Associate job openings in Missouri as of July 2026, with employment types broken down into 1% As Needed, 67% Full Time, 30% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.
Operations Associate

Operations Associate

Americo Financial Life and Annuity

Kansas City, MO • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago


Job description

Americo is hiring a full time Operations Associate to join our expanding team!

The hours for this position are Monday – Friday, 8:00 AM – 5:00 PM, on site at our downtown Kansas City, MO office location.

Overview

This department is responsible for managing the full lifecycle of agent onboarding, compliance, and maintenance in accordance with federal, state, and corporate guidelines.

This role supports agents, IMOs, and internal stakeholders and plays a key role in ensuring accurate and timely agent contracting, compliance tracking, and processing activities within established guidelines and service level expectations.

Key Responsibilities

  • Complete thorough reviews of agent contracting applications, including background investigations and data entry into source systems.
  • Review, evaluate, and take appropriate action to onboard agents in compliance with regulatory and company requirements.
  • Process state appointments and terminations in accordance with state and corporate guidelines.
  • Manage maintenance requests including Errors & Omissions (E&O), Producer Errors, Anti-Money Laundering (AML), and continuing education compliance.
  • Communicate daily with agents, IMOs, and internal customers to support contracting and compliance activities.

Required Qualifications

  • Detail-oriented with a strong sense of urgency.
  • Ability to prioritize work and manage competing deadlines effectively.
  • Strong independent problem-solving abilities.
  • Demonstrated ownership mindset with the ability to take initiative and follow through on tasks.
  • Ability to work effectively in a team environment.
  • Typing speed of at least 40 words per minute.

Preferred Qualifications

  • Prior experience in insurance, operations, or agent contracting.
  • Familiarity with compliance requirements such as AML, E&O, and state licensing processes.

About Us

Americo: We’re in this for life!

The roots of the Americo family of companies date back more than 100 years. Americo is a life insurance and annuity company providing innovative products to our customers. At Americo, it’s the people who make things work, so we hope you join us!

What You’ll Love About Working at Americo:

Compensation

Our competitive pay and robust bonus program, offered to all associates, will make you feel valued.

Learning and development

We prepare you for success with a comprehensive, paid training program. Additionally, our Talent Development team creates various development opportunities for associates at every stage of their careers.

Work-life balance

We value work-life balance with our generous paid time off; you begin accruing hours every month, and they increase with tenure. All new hires earn over three weeks of paid time off annually, plus 11 paid company holidays! We also support new parents with a maternity and parental leave program, along with paid STD and LTD.

Health and well-being

We are committed to your health and are pleased to offer flexible benefits designed to support you and your family, with high quality coverage and meaningful company contributions.

Benefits include PPO and HDHP medical plan options with HSA and FSA eligibility, along with dental and vision coverage. Additionally, we provide company paid life insurance, disability coverage, a confidential EAP, a wellness program, comprehensive health resources, corporate fitness discounts, and a 401(k) plan with employer matching.

Future planning

Americo offers a 401(k) with a company match. We also have tuition reimbursement programs to further your education.

Giving back

We support several local organizations, such as Ronald McDonald House, Hope Lodge, the American Red Cross, Harvesters, and many more.

The fun stuff

Americo participates in the Kansas City Corporate Challenge and hosts various company events throughout the year.

Bustling environment

Our newly renovated offices are conveniently located in downtown Kansas City, within walking distance of your favorite restaurants and attractions. Plus, you’ll receive complimentary paid parking near our Americo offices – downtown parking is a premium, but we’ve got you covered.

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