Service Manager
Santa Fe, NM · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Santa Fe, NM · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Albuquerque, NM · On-site
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Albuquerque, NM · On-site
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Albuquerque, NM · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Albuquerque, NM · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Albuquerque, NM · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Albuquerque, NM · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Albuquerque, NM · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Albuquerque, NM · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Albuquerque, NM · On-site
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Albuquerque, NM · On-site
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Plumbing Service Manager
Albuquerque, NM · On-site
$80K - $110K/yr
Service Manager - Plumbing Division Wagner Mechanical Compensation: $80,000-$110,000 Classification ... Customer-First Culture: Deliver same-day service with excellence, integrity, and care. Career ...
Quick apply
Plumbing Service Manager
Albuquerque, NM · On-site
$80K - $110K/yr
Service Manager - Plumbing Division Wagner Mechanical Compensation: $80,000-$110,000 Classification ... Customer-First Culture: Deliver same-day service with excellence, integrity, and care. Career ...
Service Manager
Albuquerque, NM · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Albuquerque, NM · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient's mobility is enhanced by a ...
New
At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient's mobility is enhanced by a ...
New
Assistant Service Manager
Santa Fe, NM · On-site
$5.2K/mo
Ensures 100% table visitation of customers to gather customer insights and assist Service Manager in developing a sales strategy to improve customer experience and drive sales. * Leads by example to ...
Assistant Service Manager
Santa Fe, NM · On-site
$5.2K/mo
Ensures 100% table visitation of customers to gather customer insights and assist Service Manager in developing a sales strategy to improve customer experience and drive sales. * Leads by example to ...
Service Manager
Albuquerque, NM · On-site
$27 - $29/hr
What You'll Do The Service Manager (Maintenance) is responsible for performing and overseeing the day-to-day maintenance operations of the assigned property to ensure that the overall physical ...
Service Manager
Albuquerque, NM · On-site
$27 - $29/hr
What You'll Do The Service Manager (Maintenance) is responsible for performing and overseeing the day-to-day maintenance operations of the assigned property to ensure that the overall physical ...
Service Manager
Albuquerque, NM · On-site
$27 - $29/hr
What You'll Do The Service Manager (Maintenance) is responsible for performing and overseeing the day-to-day maintenance operations of the assigned property to ensure that the overall physical ...
Service Manager
Albuquerque, NM · On-site
$27 - $29/hr
What You'll Do The Service Manager (Maintenance) is responsible for performing and overseeing the day-to-day maintenance operations of the assigned property to ensure that the overall physical ...
Ensures 100% table visitation of customers to gather customer insights and assist Service Manager in developing a sales strategy to improve customer experience and drive sales. * Leads by example to ...
Ensures 100% table visitation of customers to gather customer insights and assist Service Manager in developing a sales strategy to improve customer experience and drive sales. * Leads by example to ...
Service Manager
Rio Rancho, NM · On-site
$27 - $29/hr
What You'll Do The Service Manager (Maintenance) is responsible for performing and overseeing the day-to-day maintenance operations of the assigned property to ensure that the overall physical ...
Quick apply
Service Manager
Rio Rancho, NM · On-site
$27 - $29/hr
What You'll Do The Service Manager (Maintenance) is responsible for performing and overseeing the day-to-day maintenance operations of the assigned property to ensure that the overall physical ...
Assistant Service Manager
Albuquerque, NM · On-site
$5.2K/mo
Ensures 100% table visitation of customers to gather customer insights and assist Service Manager in developing a sales strategy to improve customer experience and drive sales. * Leads by example to ...
Assistant Service Manager
Albuquerque, NM · On-site
$5.2K/mo
Ensures 100% table visitation of customers to gather customer insights and assist Service Manager in developing a sales strategy to improve customer experience and drive sales. * Leads by example to ...
Assistant Service Manager
Albuquerque, NM · On-site
$5.2K/mo
Ensures 100% table visitation of customers to gather customer insights and assist Service Manager in developing a sales strategy to improve customer experience and drive sales. * Leads by example to ...
Assistant Service Manager
Albuquerque, NM · On-site
$5.2K/mo
Ensures 100% table visitation of customers to gather customer insights and assist Service Manager in developing a sales strategy to improve customer experience and drive sales. * Leads by example to ...
902 Customer Service Representatives (CSR)
Los Lunas, NM · On-site
$15.25 - $20.75/hr
902 Customer Service Representatives (CSR) LPT 902 Los Lunas - LOS LUNAS, NM 87031 Description ... Other duties may be assigned from time to time by the Store Manager. Qualifications * Ability to ...
902 Customer Service Representatives (CSR)
Los Lunas, NM · On-site
$15.25 - $20.75/hr
902 Customer Service Representatives (CSR) LPT 902 Los Lunas - LOS LUNAS, NM 87031 Description ... Other duties may be assigned from time to time by the Store Manager. Qualifications * Ability to ...
Customer service representative
Los Lunas, NM · On-site
$16 - $17/hr
Customer service representative Job Overview The Customer Service Representative will be ... Talk with lead, supervisor, co-workers, managers, and customers in a professional manner * Fill in ...
Customer service representative
Los Lunas, NM · On-site
$16 - $17/hr
Customer service representative Job Overview The Customer Service Representative will be ... Talk with lead, supervisor, co-workers, managers, and customers in a professional manner * Fill in ...
Customer Service Representative
Rio Rancho, NM · On-site
$14.75 - $15.75/hr
Customer Service Representative Job Overview The Customer Service Representative will be ... Talk with lead, supervisor, co-workers, managers, and customers in a professional manner * Fill in ...
Customer Service Representative
Rio Rancho, NM · On-site
$14.75 - $15.75/hr
Customer Service Representative Job Overview The Customer Service Representative will be ... Talk with lead, supervisor, co-workers, managers, and customers in a professional manner * Fill in ...
Customer Service
$15.50 - $21/hr
Team Member (Customer Service) Responsibilities: * Make and prepare guest orders with accuracy and efficiency * Provide a top-notch guest experience that includes friendly interactions, hot & fresh ...
Customer Service
$15.50 - $21/hr
Team Member (Customer Service) Responsibilities: * Make and prepare guest orders with accuracy and efficiency * Provide a top-notch guest experience that includes friendly interactions, hot & fresh ...
Customer Service Manager information
See Rio Rancho, NM salary details
$23K - $29.6K
5% of jobs
$29.6K - $36.1K
14% of jobs
$38.6K is the 25th percentile. Wages below this are outliers.
$36.1K - $42.7K
16% of jobs
The median wage is $48.6K / yr.
$42.7K - $49.2K
17% of jobs
$49.2K - $55.8K
12% of jobs
$55.8K - $62.3K
9% of jobs
$63.8K is the 75th percentile. Wages above this are outliers.
$62.3K - $68.8K
11% of jobs
$68.8K - $75.4K
6% of jobs
$75.4K - $81.9K
5% of jobs
$81.9K - $88.5K
2% of jobs
$88.5K - $95K
3% of jobs
$23K
$54.6K
$95K
How much do customer service manager jobs pay per year?
As of Aug 7, 2026, the average yearly pay for customer service manager in Rio Rancho, NM is $54,553.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,600.00 and $65,800.00 per year, depending on experience, location, and employer.
What is the difference between Customer Service Manager vs Customer Support Supervisor?
| Aspect | Customer Service Manager | Customer Support Supervisor |
|---|---|---|
| Responsibilities | Oversees customer service teams, develops policies, manages escalations | Supervises support agents, handles daily customer issues, ensures team performance |
| Required Credentials | Typically requires a bachelor's degree, experience in customer service | Often requires experience in support roles, some roles prefer certifications |
| Work Environment | Office-based, managerial setting, strategic planning | Support centers, call centers, team supervision |
| Industry Usage | Common in retail, tech, finance, and service industries | Common in tech, telecom, and service sectors |
The Customer Service Manager focuses on strategic leadership and policy development, overseeing the entire customer service operation. In contrast, the Customer Support Supervisor handles daily team supervision and direct customer interactions. Both roles require customer service experience, but the manager's role is more strategic, while the supervisor's role is more operational.
What are some common challenges faced by customer service managers and how can they be addressed?
Customer Service Managers often face challenges such as handling high-stress situations, managing team performance, and balancing customer satisfaction with company policies. To address these issues, effective managers implement regular training sessions, set clear expectations, and foster open communication within their teams. They also use data-driven approaches to monitor service quality and identify areas for improvement, while supporting staff through coaching and recognition programs. Building a positive team culture and actively seeking feedback from both customers and employees can help managers overcome these challenges and drive continuous improvement.
What are the key skills and qualifications needed to thrive as a customer service manager, and why are they important?
To thrive as a Customer Service Manager, you need strong leadership, problem-solving abilities, and experience in customer service, often backed by a bachelor's degree or equivalent work experience. Familiarity with CRM software (such as Salesforce or Zendesk), data analysis tools, and customer feedback systems is typically required. Exceptional communication, conflict resolution, and team motivation skills help someone excel in this role. These competencies are crucial for ensuring high customer satisfaction, efficient team operations, and continuous service improvement.
What are the duties of a customer service manager?
A customer service manager oversees a team responsible for addressing customer inquiries, resolving complaints, and ensuring high service quality. They develop policies, monitor performance metrics, train staff, and collaborate with other departments to improve customer satisfaction and operational efficiency.
What does a customer service manager do?
As a customer service manager, your job is to train the rest of the customer service staff and help develop their skills. You may help them learn how to greet customers, how to assist customers with problems, and how to remain professional when dealing with demanding customers. As a manager, your job also includes helping meet customer satisfaction targets, improving customer loyalty, and supporting the actions of the sales departments. Customer service managers often make recommendations for improving performance and work with the human resources department to hire employees and make decisions on disciplinary matters. You also provide direct customer service during staffing shortages or times of unusually high call volume.
More about Customer Service Manager jobs
What are the most commonly searched types of Customer Service jobs in Rio Rancho, NM? The most popular types of Customer Service jobs in Rio Rancho, NM are:
What are popular job titles related to Customer Service Manager jobs in Rio Rancho, NM? For Customer Service Manager jobs in Rio Rancho, NM, the most frequently searched job titles are:
What job categories do people searching Customer Service Manager jobs in Rio Rancho, NM look for? The top searched job categories for Customer Service Manager jobs in Rio Rancho, NM are:
What cities near Rio Rancho, NM are hiring for Customer Service Manager jobs? Cities near Rio Rancho, NM with the most Customer Service Manager job openings:
$5.2K/mo
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 10 days ago
Texas Roadhouse rating
5.9
Based on 1,094 frontline employees who took The Breakroom Quiz
45th of 88 rated restaurants
Job description
At Texas Roadhouse, we are a people-first company that just happens to serve steaks. Legendary Food and Legendary Service is who we are. We're about loving what you're doing today and preparing you for what you'll be doing tomorrow. Are you ready to be a Roadie?
Texas Roadhouse is looking for a legendary Service Manager to oversee all Front of House daily operations, manage all Front of House employees, and make sure Legendary Food and Legendary Service is delivered to our guests. If you have a passion for people and providing a legendary guest experience, apply today!
As a Service Manager your responsibilities would include:
- Driving sales, steps of service, and guest satisfaction
- In conjunction with all management, enforcing compliance with all employment policies and overseeing cleanliness of restaurant and safety of guests at all times
- Providing or directing all Front of House training
- Managing performance of Front of House employees, including conducting performance evaluations, coaching, and discipline
- Managing liquor orders and controlling liquor costs
- Enforcing applicable liquor laws and Responsible Alcohol Service guidelines
- Assisting with the development of all key employees, assistant managers, and hourly employees by providing daily feedback on performance during one-on-ones
- Reviewing applications, interviewing, and hiring or recommending the hiring of Front of House employees.
- Directing work for employees including setting hours and weekly schedules and assigning tasks before, during, and after open hours of the restaurant
- Creating a fun, safe environment by following our core values and operational goals, and implementing contests, theme nights, and creating incentives for the staff
- Understanding, managing, and practicing safe food handling procedures
At Texas Roadhouse we have a fun culture with flexible work schedules, discounts in our restaurants, friendly competitions, recognition, formal training, and career growth opportunities.
We offer a comprehensive total rewards package after 30 days of employment to Restaurant Managers that meet our benefit eligibility requirements. The total rewards package includes, but is not limited to, the following:
- A choice of medical plans that are best in class
- Dental and Vision Insurance
- Paid Vacation, Parental, Donor, Bereavement and 100% Paid Maternity Leave
- Adoption Assistance
- Short-Term and Long-Term Disability
- Life, Accident and Critical Illness Insurance
- Identity Theft Protection
- Employee Assistance Program
- Business Travel Insurance
- 401(k) Retirement Plan
- Flexible Spending Accounts
- Tuition Reimbursements up to $5,250 per year
- Monthly Profit-Sharing Program
- Quarterly Restricted Stock Units Program
- Many opportunities to support your community
- Annual holiday bonus
We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally-protected status. We encourage and welcome all applicants to apply.
Employment Type: FULL_TIMEWhat Texas Roadhouse employees say
Pay
Benefits
Hours and flexibility
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