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Hourly Live Chat Jobs in Rio Rancho, NM (NOW HIRING)

ForgeFit

Remote Customer Service Specialist

Albuquerque, NM · On-site +1

$16.50 - $21.75/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Competitive hourly pay based on experience * Comprehensive benefits including health, dental ...

University of New Mexico

Parking Services Rep

Albuquerque, NM · On-site

$15.50 - $21/hr

In this role, you will serve as akey point of contact for customers, assisting in person, over the phone, andthrough email or chat. You will play an important part in ensuring smooth dailyoperations ...

AMBA

Inside Sales Insurance Specialist

Albuquerque, NM · On-site

$50K - $60K/yr

Hourly base plus performance bonuses License: Life and Health preferred Important Role Overview This is a high-volume outbound calling role in a structured inside sales environment. Successful ...

AMBA

Inside Sales Insurance Specialist

Albuquerque, NM · On-site

$50K - $60K/yr

Hourly base plus performance bonuses License: Life and Health preferred Important Role Overview This is a high-volume outbound calling role in a structured inside sales environment. Successful ...

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Hourly Live Chat information

See Rio Rancho, NM salary details

$11

$20

$27

How much do hourly live chat jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for hourly live chat in Rio Rancho, NM is $20.54, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $23.27 per hour, depending on experience, location, and employer.

What is the difference between Hourly Live Chat vs Customer Service Representative?

AspectHourly Live ChatCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentRemote or on-site, online chat platformsCall centers, retail, or office settings
Industry UsageOnline retail, tech support, service industriesRetail, telecom, banking, and service sectors
Job FocusResponding to customer inquiries via live chatHandling customer questions via phone, email, or in person

Hourly Live Chat roles primarily involve online communication through chat platforms, focusing on quick, written customer interactions. Customer Service Representatives may handle inquiries via multiple channels, including phone and email, often in a more varied environment. Both roles require strong communication skills but differ in their work setting and interaction methods.

What are the most commonly searched types of Live Chat jobs in Rio Rancho, NM? The most popular types of Live Chat jobs in Rio Rancho, NM are:
What are popular job titles related to Hourly Live Chat jobs in Rio Rancho, NM? For Hourly Live Chat jobs in Rio Rancho, NM, the most frequently searched job titles are:
What job categories do people searching Hourly Live Chat jobs in Rio Rancho, NM look for? The top searched job categories for Hourly Live Chat jobs in Rio Rancho, NM are:
What cities near Rio Rancho, NM are hiring for Hourly Live Chat jobs? Cities near Rio Rancho, NM with the most Hourly Live Chat job openings:
Hourly Live Chat jobs near you

Customer Service Rep (CSR)

Signature Heating Cooling and Plumbing

Albuquerque, NM • On-site

$18 - $22/hr

Full-time

Re-posted 7 days ago

Job description

Job Summary

The Customer Service Representative (CSR) facilitates inbound and outbound interactions via telephone, email, and live chat to ensure delivery of outstanding customer service through demonstration of skill and expertise in general customer service, and Signature product knowledge. The CSR fosters trust in every interaction and maximizes customer satisfaction to grow and maintain customer relationships, and guarantee repeat business.

Reports To:

Customer Service Manager

Duties & Responsibilities

  • Answer inbound calls quickly and professionally.
  • Perform outbound calls to customers with intent to schedule by offering specials or reminders of routine service.
  • Communicate with customers verbally, by text, and by email correspondence.
  • Accurately book appointments for All Departments
  • Utilize good judgment and understanding of company policies to effectively make decisions and resolve customer issues.
  • Maintain daily performance goals.
  • Maintain product knowledge of VIP Membership plans and provide options to customers as sales.
  • Maintain and update Service Titan with complete & accurate information.
  • Perform On Call duties in weekly On Call rotation.
    • This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive, but representative; other duties may be assigned.

Competencies for Success

  • Customer Focus
  • Communication
  • Dependability & Productivity
  • Interpersonal Skills
  • Organization Skills
  • Quality
  • Results Orientation
  • Adaptability
  • Initiative
  • Problem Solving
  • Results Driven
  • Sense of Urgency
  • Teamwork

Required Skills & Abilities

  • HVAC & Plumbing knowledge preferred
  • An effective communicator who understands the importance of listening and being empathetic
  • Ability to work and grow in a fast-paced, high volume call center environment.
  • Open to feedback to support your performance and development.
  • Willingness to learn new skills and ability to adjust to changes quickly.
  • Proficiency with computers (ability to navigate within multiple screens) & a good typist.
  • Very reliable and trustworthy

Education & Experience

  • High School Diploma or Higher preferred
  • Minimum 1 year of customer service experience preferred

Physical Demands

  • Must be physically able to lift, lower, push, and pull objects of up to 25 lbs. unassisted.
  • Ability to stand, walk, climb, bend, stoop, and crouch for extended periods of time.

Work Environment & Conditions

  • Office environment.

Work Schedule

  • Schedules vary and may include: (days) M/T/W/Th/F, M/W/Th/F/Sat, M/T/W/F/Sat, and (times) 7A-3:30P, 7:30A-4P, 8:30A-5P, 9A-5:30P, and 11A-7:30P. Periodic rotational on-call work may also be required.

Remote Work Eligibility

  • Not Eligible

Travel Requirement

  • None

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