Remote Live Chat Jobs in Rio Rancho, NM (NOW HIRING)

As a full-time Insurance Sales Representative, you will: 

• Engage with active insurance shoppers via inbound/outbound calls, live chat, SMS, and more in a work from home call center environment. 

• Use your insurance expertise to uncover customer needs, identify coverage gaps, and recommend tailored solutions from Allstate products and products within the Allstate family of companies. 

• Convert warm leads into customers using a proven consultative sales strategy — no cold calling required. 

• Work from home to drive sales growth while delivering an exceptional, customer-first experience. 

Compensation & Benefits 

• Base Pay: $18/hour 

• Average Total Compensation: $52,730–$76,480/year (base + uncapped performance-based incentives) 

• Incentives are productivity-based and governed by the applicable bonus plan, which is subject to change at Allstate’s discretion. 

• Eligible licensed external candidates who complete licensing prior to hire or bring an active Property & Casualty or Personal Lines license before start date may be eligible for a bonus.  

Full suite of employee benefits starting day one, including: 

• Health, dental, and vision insurance 

• 401(k) with company match and pension plan 

• Tuition reimbursement and career development 

• Wellness programs  

Additional Benefits 

• Paid training from day one (classroom and hands-on) 

• Licensing support: study materials, exam reimbursement, and assistance 

• Monthly internet reimbursement  

• Home office equipment provided by Allstate 

Why Join Allstate 

• No Prospecting: Warm leads delivered directly to you 

• Career Growth: Develop your skills within a dynamic, supportive Fortune 100 company 

• Supportive Culture: Learn from best-in-class leaders and motivated teammates 

• Trusted Brand: Be part of a company with 90+ years of industry experience 

• Diverse & Reputable Product Suite: Sell from a wide portfolio that meets every customer’s needs 

Requirements 

• At least 1 year of experience in sales or customer service (with a sales focus) 

• Active Personal Lines or Property & Casualty Producer license in your state of residence (preferred) 

• If unlicensed, ability to obtain a Personal Lines or Property & Casualty Producer license with Allstate’s support 

• Sales Representatives are required to obtain and maintain all required resident and non-resident Producer licenses necessary to sell insurance products in any state designated by Allstate. This includes obtaining non-resident Producer licenses in all states as required for the role. 

• If hired, Sales Representative must relinquish all non-Allstate insurance carrier appointments and may not hold active appointments with other carriers while employed in this role, in accordance with Allstate licensing and appointment policies. 

• High school diploma or GED required 

• Reliable high-speed internet with wired connection (Ethernet) 

• Dedicated, distraction-free home workspace (equipment provided) 

• Comfortable working evenings and weekends 

• Receptive to feedback and performance coaching 

• Strong communication, critical thinking, and multitasking skills 

• Competitive, highly self-motivated and enjoys being rewarded for your efforts 

• Able to work independently and hold yourself accountable for your performance  

• Ability to navigate multiple computer systems simultaneously 

Essential Job Functions 

• Handle inbound and outbound customer calls as the primary method of customer engagement. 

• Maintain availability during assigned work hours to meet call volume and service expectations. This function is particularly crucial during an employee’s first 90 days of employment. 

• Deliver consultative sales conversations and complete transactions during live customer interactions. 

• Adhere to assigned schedules, including evenings and weekends, based on business coverage needs. 

• Meet established productivity, quality, and performance standards. 

• Navigate multiple computer systems simultaneously while actively engaged with customers. 

This position is only available within the US, but not currently available for Puerto Rico, California, New York, Alaska, Hawaii, or Washington state residents. 

Candidates who reside in locations where the local minimum wage exceeds the base pay for this position are also not eligible for consideration. This is due to compliance with wage regulations and internal compensation practices. 

Reasonable Accommodation Statement