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Manager Remote Customer Service Rep Jobs in Rio Rancho, NM

ForgeFit

Remote Customer Service Specialist

Albuquerque, NM · On-site +1

$16.50 - $21.75/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Keep accurate records of customer interactions using CRM * Proactively follow up on customer needs ...

BCForward

Customer Service Representative

Albuquerque, NM · Remote

$19 - $19.90/hr

Remote Duration: 18+ months with possible extension Start Date: 08/24/2026 Pay Rate: $19.90/hour on ... alert management of risk and trends Quickly transition from one task to another Maintain a ...

Liveops

Remote Customer Service Agent

Rio Rancho, NM · Remote

$14.50 - $19.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Albuquerque, NM · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

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All JobsCustomer Service Rep JobsManager Remote Customer Service Rep JobsManager Remote Customer Service Rep Jobs in Rio Rancho, NM

Manager Remote Customer Service Rep information

See Rio Rancho, NM salary details

$23K

$54.6K

$95K

How much do manager remote customer service rep jobs pay per year?

As of Aug 2, 2026, the average yearly pay for manager remote customer service rep in Rio Rancho, NM is $54,553.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,600.00 and $65,800.00 per year, depending on experience, location, and employer.

What is the difference between Manager Remote Customer Service Rep vs Customer Service Supervisor?

AspectManager Remote Customer Service RepCustomer Service Supervisor
CredentialsExperience in customer service, sometimes leadership skillsExperience in customer service, often leadership or supervisory training
Work EnvironmentRemote, independent, team managementOn-site or remote, overseeing customer service teams
Employer & Industry UsageCommon in call centers, e-commerce, tech companiesRetail, telecom, service industries
Search & Comparison IntentUnderstanding leadership roles in remote customer serviceComparing supervisory roles in customer service teams

The Manager Remote Customer Service Rep typically oversees remote customer service teams, focusing on leadership and strategic management. The Customer Service Supervisor usually manages on-site or remote teams, handling daily operations and team performance. Both roles require customer service experience, but the manager position emphasizes higher-level oversight and remote work skills, while the supervisor role concentrates on team supervision and operational tasks.

What are the most commonly searched types of Remote Customer Service Rep jobs in Rio Rancho, NM? The most popular types of Remote Customer Service Rep jobs in Rio Rancho, NM are:
What are popular job titles related to Manager Remote Customer Service Rep jobs in Rio Rancho, NM? For Manager Remote Customer Service Rep jobs in Rio Rancho, NM, the most frequently searched job titles are:
What job categories do people searching Manager Remote Customer Service Rep jobs in Rio Rancho, NM look for? The top searched job categories for Manager Remote Customer Service Rep jobs in Rio Rancho, NM are:
What cities near Rio Rancho, NM are hiring for Manager Remote Customer Service Rep jobs? Cities near Rio Rancho, NM with the most Manager Remote Customer Service Rep job openings:
Manager Remote Customer Service Rep jobs near you
Infographic showing various Manager Remote Customer Service Rep job openings in Rio Rancho, NM as of July 2026, with employment types broken down into 76% Full Time, 22% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $54,553 per year, or $26.2 per hour.

Spanish Bilingual Remote Customer Service Representative

VIMO INC.

Rio Rancho, NM • Remote

$19 - $20.50/hr

Full-time

Medical, Retirement, PTO

Re-posted 3 days ago

Job description

It's truly an exciting time to be a part of Vimo! We are hiring Remote Customer Service Representatives to join our elite teams. Despite everything we are facing in our communities and our country right now, Vimo is coming together as a team, adapting, growing, and hiring. At Vimo, there are many opportunities to grow, and we hope to appeal to reliable, dedicated, and self-driven individuals to join us. We are committed to building each other up and infusing a motivating and positive work environment despite working remotely. Our vision has always been to make finding and enrolling in health insurance simple, this is more important now than ever before. As a Remote Customer Service Representative, you'll be a part of delivering an amazing customer experience and help unveil the mystery of finding and enrolling in health insurance.

Vimo currently has the largest state-based marketplace footprint, and our consumer-friendly interface and decision support tools empower millions of consumers across the country to make better health plan decisions. Vimo builds and operates award-winning cloud-based enrollment tools that serve state-based exchanges, brokers, insurers, and consumers. In addition to eligibility determination, plan selection, and enrollment technology for state agencies, the company delivers innovative agent marketing and call center tools and services.

Full-time/Seasonal

· $19.00/hr. Spanish Bilingual, plus performance incentives

Requirements

  • 18 years of age or older
  • Complete Background check and drug test within 3 days
  • Dedicated, private, and secure workspace
  • Personal device with functioning camera required for the Training Period
  • Committed to full attendance for paid 3-week Training period
  • Minimum Internet Speed of 100 mb/s with ethernet
  • Cable/Fiber Broadband Internet with a hard-wired ethernet connection is required
  • NOT compatible with mobile internet service providers and/or satellites.
  • NOT compatible with Wi-Fi internet access or Wi-Fi adapters/extenders
    (For example, T-Mobile is not compatible with our internal systems)

Essential Responsibilities  

  • Inbound/Outbound Calls
  • Deliver the highest level of customer service experience consistently
  • Manage customer accounts and provide technical support
  • Application Data Entry
  • Online chat inquiries as assigned
  • Interpret and follow defined procedures and policies
  • Creative problem-solving skills
  • Flexibility and adaptability to changing projects and updates
  • Time and task management (multitasking and task prioritization)
  • Extensive self-study, training, and testing are required; eligibility to proceed through training and certifications is dependent upon passing required exams
  • Adhere to regulated guidelines for communications via all channels

Qualifications

  • Moderate to Advanced computer skills
  • High level of comfort learning new technology
  • High level of professionalism
  • Excellent verbal and written communication skills
  • Comfortable working from home
  • Self-motivated and success-driven

What We Offer

  • Paid Training
  • Full-Time, Seasonal role
  • Performance and attendance-based incentives, in addition to the base pay
  • The convenience of working from home
  • Collaborative and supportive team environment  
  • 401K Match
  • Individual Coverage HRA (ICHRA)
  • Paid time off (PTO)

Preferred Experience (not required)

  • Previous experience in customer support or technical support role
  • Previous experience with Group and/or Individual health insurance, or the Affordable Care Act
  • Previous experience in a Call Center
  • Familiarity with CRM systems and practices
  • Spanish Bilingual, a plus

Apply