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Full Time Customer Service Representative Jobs in Rio Rancho, NM

Store 2706282: 12600 Central Ave SE, Albuquerque, New Mexico 87123 Shift Availability Evenings (Weekdays + Weekend Availability Required) Time Type Full time Customer Service Representative We want ...

Store 2741241: 10731 Corrales Rd NW, Albuquerque, New Mexico 87114 Shift Availability Overnights (Weekdays + Weekend Availability Required) Time Type Full time Customer Service Representative We want ...

Store 2706282: 12600 Central Ave SE, Albuquerque, New Mexico 87123 Shift Availability Evenings (Weekdays + Weekend Availability Required) Time Type Full time Customer Service Representative We want ...

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Full Time Customer Service Representative information

See Rio Rancho, NM salary details

$9

$17

$25

How much do full time customer service representative jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for full time customer service representative in Rio Rancho, NM is $17.68, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $19.66 per hour, depending on experience, location, and employer.

What is a full time customer service representative?

Full Time Customer Service Representatives are professionals who assist customers by answering questions, resolving issues, and providing information about products or services for a company. They typically work 35-40 hours per week and interact with customers via phone, email, chat, or in person. Their goal is to ensure customer satisfaction, handle complaints efficiently, and help maintain positive relationships between the company and its clients. This role often requires strong communication skills, patience, and the ability to handle stressful situations.

What are the key skills and qualifications needed to thrive as a full time customer service representative?

To thrive as a Full Time Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, telephone systems, and basic office applications is essential. Patience, active listening, and a positive attitude are standout soft skills for building rapport with customers. These competencies are crucial for resolving customer issues efficiently, ensuring satisfaction, and maintaining a positive company reputation.

What are some common challenges full time customer service representatives face, and how can they effectively manage them?

Full Time Customer Service Representatives often encounter challenges such as handling difficult customers, managing high call volumes, and maintaining product knowledge across frequent updates. Effective management involves practicing active listening, staying calm under pressure, and using available resources like knowledge bases or escalation protocols. Building strong teamwork skills and regularly participating in training sessions can also help representatives stay prepared and confident in addressing various customer needs.

What is the difference between Full Time Customer Service Representative vs Part Time Customer Service Representative?

FeatureFull Time Customer Service RepresentativePart Time Customer Service Representative
Work HoursTypically 35-40 hours per weekFewer hours, usually less than 30 hours per week
CredentialsOften requires similar qualifications, such as high school diploma or equivalentSame credential requirements as full-time roles
Work EnvironmentOffice or call center setting, consistent scheduleSimilar environment, flexible scheduling possible
Employer UsageCommon in customer service departments of large companiesUsed by companies needing flexible staffing

Full Time Customer Service Representatives work standard hours and often receive benefits, while Part Time Customer Service Representatives have flexible schedules with fewer hours. Both roles require similar skills and credentials, making them suitable for different employment needs within customer service industries.

Is customer service representative a full-time job?

A customer service representative position is often offered as a full-time role, typically involving 35-40 hours per week. Full-time customer service jobs may require working evenings, weekends, or holidays, depending on the employer's schedule and industry needs.

What are the most commonly searched types of Customer Service Representative jobs in Rio Rancho, NM?

The most popular types of Customer Service Representative jobs in Rio Rancho, NM are:

What are popular job titles related to Full Time Customer Service Representative jobs in Rio Rancho, NM?

For Full Time Customer Service Representative jobs in Rio Rancho, NM, the most frequently searched job titles are:

What cities near Rio Rancho, NM are hiring for Full Time Customer Service Representative jobs?

Cities near Rio Rancho, NM with the most Full Time Customer Service Representative job openings:

Infographic showing various Full Time Customer Service Representative job openings in Rio Rancho, NM as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 14% Part Time, and 8% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $35,262 per year, or $17 per hour.

Customer Service Representative

Golden Crown Panaderia

Albuquerque, NM

$11.50 - $15/hr

Full-time

Re-posted 3 days ago


Job description

Now Accepting

Applications for Part Time/ Full Time Customer Service.

Our Customer service representatives are the face of Golden Crown Panaderia

From making drinks and serving cakes to delivering food and helping; these menu experts can tell you everything about our bakery items, Beverages,Pizzas, Sandwiches and Salads.

As a Customer service representative you are in charge of welcoming customers, taking their orders, helping them have a great experiences,

As a Customer service representative, it’s up to

you among other tasks to:

  • Ring up orders quickly and accurately.
  • Know our menu.
  • Help customers with questions or requests.
  • Deliver excellent customer service in every circumstance.
  • Convey energy, warmth, and a passion for good eating.
  • Step in and support your manager and team.

This opportunity is for you if:

  • You enjoy people and have great communication skills.
  • You want to be part of a fun, energized team that works hard and laughs often.
  • You like the hustle and bustle of the hospitality industry.
  • You’re committed to health and food safety.
  • You’re at least 16 years of age.
  • You are passionate about our Guiding Values and Behaviors:
  • Warmth for guests: Making people smile
  • Bold thoughts, taking risks
  • Own it: Finding solutions and taking initiative
  • Win together: Working (and winning) as a team
  • Inspire and celebrate: Having fun and celebrating success
  • Rooted in respect: Seeing the best in others
Main Responsibilities of a Customer Service Representative
  • Serves customers by providing all necessary service and product information.
  • Resolves service and product problems.
  • Ensures customer satisfaction and pleasant user experience.
Customer Service Representative Job Description

We are looking for an experienced and seasoned customer service representatives who will always be on top of their performance and make a contribution to the overall excellence of our customer service.

Customer service representative is the first line of contact with the customers for any business. So, that means that we need a person who fully understands the importance of this job and is willing to show all the dedication needed.

Customer service is important for building trust with customers, so our perfect candidate must have great organizational and communication skills.

A perfect candidate that we have in mind must be creative, organized, and highly skilled in processing customer adjustments.

By analyzing customer needs and collecting customer information, our customer service representative recommends potential services and products to management. By accomplishing related results, our top-quality candidate contributes to the team effort.

We describe our Bakery as “Fast Paced, & Fun” We are looking for

someone to join our team for Weekends!

We are famous for our bizcochitos, Bread, Empanadas & home made Pizza dough!

Day to Day duties include but are not limited to: Excellent guest

service, making coffees, tossing & topping world class pizzas,

making fantastic sandwiches, slicing bread, learning all about bread,

prep work, cleaning duties & cookies.

We will be serving beer & wine soon. (Company will provide details at time of service start)

21+ Not required.

Responsibilities of a Customer Service Representative
  • Answers service and product questions to inform customers.
  • Recommends other services and products based on the known information.
  • Records account information to open customer account (Perks Club).
  • Updates account information.
  • Maintains customer records.
  • Resolves service and product problems.
  • Clarifies customers' complaints.
  • Determines the cause of the problem.
  • Provides adequate solutions to problems according to the policy.
Customer Service Representative Job Requirements
  • Multitasking
  • Analyzing information
  • Resolving conflict
  • Phone skills
  • Listening
  • Documentations skills
  • Market Knowledge
  • Problem-solving
  • Quality focus
  • Communication skills
  • Product knowledge
  • Customer service

Who Are We?
Golden Crown Panaderia is an old fashioned neighborhood bakery in the Albuquerque Old Town area. As your neighborhood bakery, we have been consistently bringing the best of traditional New Mexican recipes to you since 1972.
Golden Crown is a family-owned, father-son ran business. Pratt Morales started the business in 1972. His son, Christoper Morales, grew up in the bakery and is now running the business with his father.
We have grown over the years to offer diversity that no other bakery offers with sandwiches on our homemade breads, pizza on your choice of three homemade doughs, salads, cheese and garlic bread, fruit smoothies and milkshakes, tea from the NM Tea Co, gourmet coffees, beer on tap from several local breweries, wine, loafs of bread including our famous green chili bread and specialty breads, and our assortment of pastries and cookies.
We have supplied breads and pastries to many of Albuquerque’s finest restaurants and hotels including the Hyatt Hotel, Petroleum Club, Smirolls International Cuisine, Albuquerque Convention Center, Amadoes Pizza, etc. Many of our wholesale and retail customers have been using our baked good for over 25 years.
We are committed to preserving the integrity of an old fashioned neighborhood bakery.