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Full Time Customer Service Representative Jobs in Rio Rancho, NM

WaFd Bank

Customer Service Representative

Rio Rancho, NM · On-site

$18 - $19.47/hr

WaFd Bank is hiring a Customer Service Representative (CSR). WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states. Our ...

WaFd Bank

Customer Service Representative

Albuquerque, NM · On-site

$18 - $19.47/hr

WaFd Bank is hiring a Customer Service Representative (CSR). WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states. Our ...

Circle K Stores, Inc.

Team Member Full Time

Albuquerque, NM · On-site

$14.50 - $19.75/hr

... Full time Customer Service Representative We want you to join our team as a Customer Service ... As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ...

Circle K

Team Member Full Time

Albuquerque, NM · On-site

$15.50 - $21/hr

... Full time Customer Service Representative We want you to join our team as a Customer Service ... As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ...

Arizona Tile

Customer Service Rep

Albuquerque, NM · On-site

$15.50 - $21/hr

As the Customer Service Rep, you will process customer orders, provide sales support, and outstanding service to our customers ensuring the absolute best customer experience. Your Top ...

Arizona Tile

Customer Service Rep

Albuquerque, NM · On-site

$14.50 - $19.75/hr

As the Customer Service Rep, you will process customer orders, provide sales support, and outstanding service to our customers ensuring the absolute best customer experience.Your Top Accountabilities ...

Arizona Tile

Customer Service Rep

Albuquerque, NM · On-site

$14.50 - $19.75/hr

As the Customer Service Rep, you will process customer orders, provide sales support, and outstanding service to our customers ensuring the absolute best customer experience. Your Top ...

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All JobsCustomer Service Representative JobsFull Time Customer Service Representative JobsFull Time Customer Service Representative Jobs in Rio Rancho, NM

Full Time Customer Service Representative information

See Rio Rancho, NM salary details

$9

$17

$25

How much do full time customer service representative jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for full time customer service representative in Rio Rancho, NM is $17.68, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $19.66 per hour, depending on experience, location, and employer.

What is a full time customer service representative?

Full Time Customer Service Representatives are professionals who assist customers by answering questions, resolving issues, and providing information about products or services for a company. They typically work 35-40 hours per week and interact with customers via phone, email, chat, or in person. Their goal is to ensure customer satisfaction, handle complaints efficiently, and help maintain positive relationships between the company and its clients. This role often requires strong communication skills, patience, and the ability to handle stressful situations.

What are the key skills and qualifications needed to thrive as a full time customer service representative?

To thrive as a Full Time Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, telephone systems, and basic office applications is essential. Patience, active listening, and a positive attitude are standout soft skills for building rapport with customers. These competencies are crucial for resolving customer issues efficiently, ensuring satisfaction, and maintaining a positive company reputation.

What are some common challenges full time customer service representatives face, and how can they effectively manage them?

Full Time Customer Service Representatives often encounter challenges such as handling difficult customers, managing high call volumes, and maintaining product knowledge across frequent updates. Effective management involves practicing active listening, staying calm under pressure, and using available resources like knowledge bases or escalation protocols. Building strong teamwork skills and regularly participating in training sessions can also help representatives stay prepared and confident in addressing various customer needs.

What is the difference between Full Time Customer Service Representative vs Part Time Customer Service Representative?

FeatureFull Time Customer Service RepresentativePart Time Customer Service Representative
Work HoursTypically 35-40 hours per weekFewer hours, usually less than 30 hours per week
CredentialsOften requires similar qualifications, such as high school diploma or equivalentSame credential requirements as full-time roles
Work EnvironmentOffice or call center setting, consistent scheduleSimilar environment, flexible scheduling possible
Employer UsageCommon in customer service departments of large companiesUsed by companies needing flexible staffing

Full Time Customer Service Representatives work standard hours and often receive benefits, while Part Time Customer Service Representatives have flexible schedules with fewer hours. Both roles require similar skills and credentials, making them suitable for different employment needs within customer service industries.

Is customer service representative a full-time job?

A customer service representative position is often offered as a full-time role, typically involving 35-40 hours per week. Full-time customer service jobs may require working evenings, weekends, or holidays, depending on the employer's schedule and industry needs.

What are the most commonly searched types of Customer Service Representative jobs in Rio Rancho, NM?

The most popular types of Customer Service Representative jobs in Rio Rancho, NM are:

What cities near Rio Rancho, NM are hiring for Full Time Customer Service Representative jobs?

Cities near Rio Rancho, NM with the most Full Time Customer Service Representative job openings:

Full Time Customer Service Representative jobs near you
Infographic showing various Full Time Customer Service Representative job openings in Rio Rancho, NM as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 14% Part Time, and 8% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $35,262 per year, or $17 per hour.

Customer Service Representative

Rio Rancho, NM • On-site

WaFd Bank
Commercial Banking • 1 - 5K employees
Learn more about WaFd Bankexternal

$18 - $19.47/hr

Full-time

Medical, Life, Retirement, PTO

Posted 29 days ago

WaFd Bank rating

9.0

Company rating: 9.0 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

Job description

Min
USD $18.00/Hr.
Max
USD $19.47/Hr.
Job Summary
Want to help strengthen your community's financial health? Looking for an employer that will inspire you and support your career in finance? Your search is over... WaFd Bank is hiring a Customer Service Representative (CSR).
WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states. Our company motto is: Love What You Do...Make A Difference!
Consider joining our team if you want:
  • An opportunity to work for an employer of choice that provides a highly engaged work environment where value is placed on simply being kind to our clients and one another
  • To start a professional career with Monday through Friday work hours and weekends off
  • A career that provides opportunity for growth; promoting from within is our top priority
  • A comprehensive benefits package.

As a CSR you serve a valuable role in our branch by providing a positive first impression through friendly and courteous service while performing efficient and accurate banking transactions.
What you will need to succeed:
  • A smile and great attitude
  • Highly developed sense of integrity and strong work ethic
  • Personable and outgoing; able to talk with clients and build rapport and relationships
  • Great attention to detail and providing accurate service
  • Technically savvy; able to use multiple computer systems and ability to adapt to change
  • Adhere to bank policies and procedures designed to comply with Federal regulations, including but not limited to the Bank Secrecy Act, USA Patriot Act and OFAC regulations.
  • Reflect the corporate values and ethics of WaFd Bank, including integrity, teamwork, ownership, simplicity, discipline, and service. In addition, they must be kind.

Qualifications
Education/Skills/Training:
  • High school diploma or approved equivalent.
  • Basic math skills, 10-key and keyboarding.
  • Proficient in standard Microsoft Office tools such as Excel, Word, Teams, and Outlook.
  • Well-developed smart phone and digital channel skills.
  • Must be organized and display excellent communication skills and a personable attitude.

Experience:
  • Previous work in retail, consumer service delivery, or client relations.

Benefits
At WaFd Bank you get all of these great benefits!
  • Paid time off for vacation, sick days and holidays
  • Health insurance
  • Stock options
  • 401(k) plan
  • Paid Parental Leave
  • Life and AD&D insurance
  • Long-term disability
  • Tuition Reimbursement
  • Employee assistance programs
  • Pre-tax health and dependent-care spending plans

WaFd Bank Benefits Summary - Click here for more information
EEO Statement
We are committed to Equal Employment Opportunity and Affirmative Action. We recruit, hire, train and promote persons in all job titles and ensure that all other personnel actions are administered without regard to race, color, religion, sex, sexual orientation, gender identity, military and/or veteran status, or disability in accordance with Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, and the Vietnam Era Veterans Readjustment Assistance Act of 1974, which require affirmative action to ensure equal opportunity in all aspects of employment. WaFd Bank does not discriminate on the basis of national origin or citizenship status as provided under the Immigration Reform and Control Act of 1986, or any other Federal or State legally-protected classes. WaFd Bank is committed to providing reasonable accommodations to employees and applicants with disabilities to the full extent required by the Americans with Disabilities Act (ADA). If you feel you need a reasonable accommodation pursuant to the ADA, you are encouraged to contact us at 800.324.9375
EEO Policy Statement - WaFd Bank
Know Your Rights: Workplace Discrimination is Illegal - click here for more information
California Consumer Privacy Act 2026
Requisition Post Information* : Posted Date
8/17/2026

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