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Customer Service Assistant Jobs in Rio Rancho, NM

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Cashier Customer Service/Assistant Manager

Albuquerque, NM · On-site

$15 - $20/hr

Morning Position Available 40 Hours a Week 8AM-4PM 2 days off overtime available Weekly We are seeking a Cashier Customer Service to become an integral part of our team! You will be responsible for ...

Hertz

Customer Service Associate

Albuquerque, NM · On-site

$15.50/hr

Answer the phones to assist customers in a friendly, helpful and prompt manner. * Assist customers by effectively resolving all customer service issues. * Assist and coordinate customers within the ...

Hertz

Customer Service Associate

Albuquerque, NM · On-site

$15.50/hr

Answer the phones to assist customers in a friendly, helpful and prompt manner. * Assist customers by effectively resolving all customer service issues. * Assist and coordinate customers within the ...

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Customer Service Assistant information

See Rio Rancho, NM salary details

$11

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$26

How much do customer service assistant jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for customer service assistant in Rio Rancho, NM is $18.84, according to ZipRecruiter salary data. Most workers in this role earn between $15.58 and $21.49 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer service assistant, and why are they important?

To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What is a customer service assistant?

A Customer Service Assistant is a professional who interacts with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically work in retail stores, call centers, or online support environments. Their main goal is to ensure customer satisfaction by delivering prompt, courteous, and effective support. Customer Service Assistants may handle tasks such as processing orders, managing returns, and guiding customers through company policies.

What is a customer service assistant?

A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.

What are some common challenges faced by customer service assistants, and how can they be managed effectively?

Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.

Is remote customer service assistant a stressful job?

Remote customer service assistant roles can be stressful due to handling customer inquiries, managing complaints, and meeting performance targets. However, the level of stress varies depending on the workload, company support, and individual skills in communication and problem-solving.
More about Customer Service Assistant jobs
What are the most commonly searched types of Customer Service jobs in Rio Rancho, NM? The most popular types of Customer Service jobs in Rio Rancho, NM are:
What are popular job titles related to Customer Service Assistant jobs in Rio Rancho, NM? For Customer Service Assistant jobs in Rio Rancho, NM, the most frequently searched job titles are:
What job categories do people searching Customer Service Assistant jobs in Rio Rancho, NM look for? The top searched job categories for Customer Service Assistant jobs in Rio Rancho, NM are:
What cities near Rio Rancho, NM are hiring for Customer Service Assistant jobs? Cities near Rio Rancho, NM with the most Customer Service Assistant job openings:
Customer Service Assistant jobs near you
Infographic showing various Customer Service Assistant job openings in Rio Rancho, NM as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,177 per year, or $18.8 per hour.

Customer Service Assistant

HRS Talent Solutions

Albuquerque, NM • On-site

$16.75 - $23/hr

Other

Re-posted 6 days ago

Job description

About the job Customer Service Assistant
Customer Service Assistant
Entry-Level Customer Support & Service Coordination Role
About the Role
We are currently hiring for a Customer Service Assistant position for individuals who are professional, dependable, and able to support day-to-day customer service activity through strong communication, organization, and follow-through. This role is well suited to someone who can help maintain a positive customer experience, respond to routine inquiries, and support service-related tasks in a professional office environment.
The position includes a combination of customer communication, service coordination, record updates, issue tracking, internal follow-up, and general support for customer service workflows. The right candidate will be comfortable helping customers, maintaining accurate information, and supporting a team through consistent and organized daily service tasks.
This is a strong opportunity for applicants who want to build experience in customer support, service coordination, and office-based client communication. There is also room to grow over time for candidates who demonstrate reliability, professionalism, and strong overall performance.
Key Responsibilities

  • Provide day-to-day support for customer service activities and routine service requests
  • Respond to customer inquiries in a professional and timely manner
  • Maintain and update customer information in internal systems and records
  • Help track service issues, follow-up items, and customer communication
  • Support coordination between customers and internal team members as needed
  • Assist with service-related documents, updates, and routine administrative tasks
  • Help maintain accurate records and organized customer support workflows
  • Contribute to a professional, responsive, and service-focused work environment
Requirements
  • Reliable transportation to and from the workplace, if required
  • Strong communication skills and professional customer-facing manner
  • Ability to stay organized and manage routine support tasks consistently
  • Professional attitude and dependable work habits
  • Ability to follow established service processes and handle information accurately
Preferred Skills
  • Previous experience in customer service, office support, administration, or front-line client support is an asset
  • Comfortable using email, spreadsheets, documents, and internal systems
  • Clear written and verbal communication
  • Strong time management and ability to stay organized throughout the day
  • Ability to handle recurring support tasks with accuracy and professionalism
  • Team-oriented, dependable, and service-focused approach to daily work

Compensation and Growth
This position offers a competitive starting wage based on experience, qualifications, and overall fit. There is also room for growth over time for candidates who show strong performance, reliability, and the ability to take on additional responsibilities.
Apply
If you are interested in a Customer Service Assistant position and can provide professional, organized, and dependable support in a customer-focused environment, we encourage you to apply.

Apply