ZipRecruiter

Log In

1

Customer Service Assistant Jobs in Rio Rancho, NM

Hertz

Customer Service Associate

Albuquerque, NM

$15.50/hr

Answer the phones to assist customers in a friendly, helpful and prompt manner. * Assist customers by effectively resolving all customer service issues. * Assist and coordinate customers within the ...

Hertz

Customer Service Associate

Albuquerque, NM

$15.50/hr

Answer the phones to assist customers in a friendly, helpful and prompt manner. * Assist customers by effectively resolving all customer service issues. * Assist and coordinate customers within the ...

Hertz

Customer Service Associate

Albuquerque, NM · On-site

$15.50/hr

Answer the phones to assist customers in a friendly, helpful and prompt manner. * Assist customers by effectively resolving all customer service issues. * Assist and coordinate customers within the ...

next page

Showing results 1-20

People also search for

All JobsCustomer Service JobsCustomer Service Assistant JobsCustomer Service Assistant Jobs in Rio Rancho, NM

Customer Service Assistant information

See Rio Rancho, NM salary details

$11

$18

$26

How much do customer service assistant jobs pay per hour?

As of May 30, 2026, the average hourly pay for customer service assistant in Rio Rancho, NM is $18.84, according to ZipRecruiter salary data. Most workers in this role earn between $15.58 and $21.49 per hour, depending on experience, location, and employer.

What Is a Customer Service Assistant?

A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.

What are the key skills and qualifications needed to thrive as a Customer Service Assistant, and why are they important?

To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What are some common challenges faced by Customer Service Assistants, and how can they be managed effectively?

Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.

How can I make 2000 a week working from home?

A Customer Service Assistant can increase earnings by working multiple shifts, taking on overtime, or handling high-volume accounts. Developing strong communication skills and using remote customer service tools can improve productivity and earning potential, but reaching $2000 weekly typically requires additional roles or freelance opportunities alongside standard customer service work.
More about Customer Service Assistant jobs
What are the most commonly searched types of Customer Service jobs in Rio Rancho, NM? The most popular types of Customer Service jobs in Rio Rancho, NM are:
What are popular job titles related to Customer Service Assistant jobs in Rio Rancho, NM? For Customer Service Assistant jobs in Rio Rancho, NM, the most frequently searched job titles are:
What job categories do people searching Customer Service Assistant jobs in Rio Rancho, NM look for? The top searched job categories for Customer Service Assistant jobs in Rio Rancho, NM are:
What cities near Rio Rancho, NM are hiring for Customer Service Assistant jobs? Cities near Rio Rancho, NM with the most Customer Service Assistant job openings:
Customer Service Assistant jobs near you
Infographic showing various Customer Service Assistant job openings in Rio Rancho, NM as of May 2026, with employment types broken down into 1% As Needed, 46% Full Time, 48% Part Time, 1% Temporary, and 4% Contract. Highlights an 95% Physical, and 5% Remote job distribution, with an average salary of $39,177 per year, or $18.8 per hour.

Service Assistant

Kelly and Brown Insurance

Albuquerque, NM • On-site

$30 - $45/hr

Full-time

Medical, Life, Retirement, PTO

Posted 17 days ago

Job description

Join Our Team as a Service Assistant at Kelly and Brown Insurance!

Are you ready to make a meaningful impact while growing your career? At Kelly and Brown Insurance, we don’t just sell policies—we build trust and provide peace of mind. Our mission is to simplify life’s uncertainties with clarity, compassion, and unwavering commitment. If you’re passionate about helping others and thrive in a supportive, people-first environment, we’d love to hear from you!

What You’ll Do as a Service Assistant

As a Service Assistant, you’ll play a vital role in ensuring our clients feel supported and valued. You’ll be the friendly face and helpful voice that makes navigating insurance a breeze. Your responsibilities will include:

  • Assisting clients with inquiries and providing exceptional customer service.
  • Supporting the team with administrative tasks to keep operations running smoothly.
  • Maintaining accurate and organized records to ensure efficiency.
  • Collaborating with team members to deliver tailored solutions for our clients.
  • Upholding our company values by fostering trust and building lasting relationships.
What We’re Looking For

We’re seeking someone who is enthusiastic, detail-oriented, and ready to learn. Here’s what will help you succeed in this role:

  • A friendly and professional demeanor with excellent communication skills.
  • Strong organizational skills and attention to detail.
  • A proactive attitude and willingness to support both clients and team members.
  • No prior experience is required—just a passion for helping others and a desire to grow with us!
What We Offer

At Kelly and Brown Insurance, we believe in taking care of our team as much as we take care of our clients. Here’s what you can look forward to:

  • Paid Time Off and Holidays to recharge and relax.
  • A Competitive Salary that reflects your contributions.
  • Life Insurance for peace of mind.
  • Employee Wellness Programs to support your health and well-being.
  • 401k Plans to help you plan for the future.
Why You’ll Love Working With Us

At Kelly and Brown Insurance, we’re more than a workplace—we’re a family. Our culture is built on trust, collaboration, and a shared commitment to making a difference in the lives of our clients. We value open communication, continuous learning, and celebrating the unique strengths of every team member. When you join us, you’re not just taking a job—you’re joining a team that’s dedicated to helping you thrive.

Ready to Join Us?

If you’re excited about the opportunity to grow your career while making a meaningful impact, we’d love to hear from you! Apply today and take the first step toward becoming a valued member of the Kelly and Brown Insurance family.


By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply.
Powered by Homebase. Free employee scheduling, time clock and hiring tools.