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Customer Service Assistant Jobs in Rio Rancho, NM

U-Haul

Customer Service Representative

Albuquerque, NM · On-site

$15.50 - $21/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Albuquerque, NM · On-site

$15.50 - $21/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Albuquerque, NM · On-site

$15.50 - $21/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Albuquerque, NM · On-site

$15.50 - $21/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Albuquerque, NM

$15.50 - $21/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Rio Rancho, NM · On-site

$15 - $20.50/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Albuquerque, NM

$15.50 - $21/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Albuquerque, NM

$15.50 - $21/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Rio Rancho, NM

$15 - $20.50/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Albuquerque, NM · On-site

$15.50 - $21/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

Daniels Heating and Air Conditioning, LLC .

Be Seen First

CSR - Appointment Scheduler

Albuquerque, NM · On-site

$17 - $21/hr

Customer Service Rep, answer multiple busy phone lines, schedule appointments, coordinate ... Develop and maintain a knowledge base of the evolving products and services * Assist in dispatching ...

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Customer Service Assistant information

See Rio Rancho, NM salary details

$11

$18

$26

How much do customer service assistant jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for customer service assistant in Rio Rancho, NM is $18.84, according to ZipRecruiter salary data. Most workers in this role earn between $15.58 and $21.49 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Service Assistant, and why are they important?

To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What is a Customer Service Assistant?

A Customer Service Assistant is a professional who interacts with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically work in retail stores, call centers, or online support environments. Their main goal is to ensure customer satisfaction by delivering prompt, courteous, and effective support. Customer Service Assistants may handle tasks such as processing orders, managing returns, and guiding customers through company policies.

Is a CSA job stressful?

A Customer Service Assistant (CSA) job can be stressful due to handling customer complaints, managing high call volumes, and meeting performance targets. However, stress levels vary depending on the work environment, training, and individual coping skills.

What jobs pay 4000 a week without a degree?

Customer Service Assistants typically do not earn $4,000 a week without advanced experience or supervisory responsibilities. High-paying roles that can reach this level without a degree are rare and often involve sales, real estate, or skilled trades where commissions or bonuses significantly boost income. Success in such roles usually depends on performance, skills, and experience rather than formal education alone.

What Is a Customer Service Assistant?

A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.

What are some common challenges faced by Customer Service Assistants, and how can they be managed effectively?

Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.

How can I make 2000 a week working from home?

A Customer Service Assistant can increase earnings by working multiple shifts, taking on overtime, or handling high-volume accounts. Developing strong communication skills and using remote customer service tools can improve productivity and earning potential, but reaching $2000 weekly typically requires additional roles or freelance opportunities in customer support or related fields.

What is the work of a customer service assistant?

A customer service assistant helps customers by answering questions, resolving issues, and providing information about products or services. They often work in retail, call centers, or service environments, using communication skills and sometimes customer management tools to ensure a positive experience.
More about Customer Service Assistant jobs
What are the most commonly searched types of Customer Service jobs in Rio Rancho, NM? The most popular types of Customer Service jobs in Rio Rancho, NM are:
What are popular job titles related to Customer Service Assistant jobs in Rio Rancho, NM? For Customer Service Assistant jobs in Rio Rancho, NM, the most frequently searched job titles are:
What job categories do people searching Customer Service Assistant jobs in Rio Rancho, NM look for? The top searched job categories for Customer Service Assistant jobs in Rio Rancho, NM are:
What cities near Rio Rancho, NM are hiring for Customer Service Assistant jobs? Cities near Rio Rancho, NM with the most Customer Service Assistant job openings:
Customer Service Assistant jobs near you
Customer Service Associate

Customer Service Associate

University of New Mexico

Albuquerque, NM

$14 - $19.50/hr

Other

Re-posted 4 days ago

University Of New Mexico rating

8.5

Company rating: 8.5 out of 10

Based on 54 frontline employees who took The Breakroom Quiz

70th of 555 rated colleges and universities

Job description

UNM Parking & TransportationServices (PATS) is recruiting two (2) 3/4-time Customer Service Associates toensure consistent and reliable daily coverage across three primary operationallocations. These positions work collaboratively to maintain uninterruptedservice, provide on-site support, and ensure operational continuity across allassigned areas.

Each associate will share primaryresponsibility for coverage of the outdoor Bike Valet, the TransportationInformation Center (TIC), and special event support, while also overseeingstudent employees, managing schedules, and supporting workforce accountability.This structure ensures redundancy, flexibility, and consistent leadershippresence across all locations.

KeyResponsibilities:

  • Provide daily operational coverage at the bike valet, TIC, & special events, ensuring consistent staff presence and service delivery.
  • Work collaboratively with the second associate to ensure seamless coverage and transition between locations and shifts.
  • Serve as a primary backup resource, stepping in to cover staffing gaps, callouts, or high-demand periods.
  • Develop and manage monthly schedules for 10+ student employees across multiple locations.
  • Coordinate real-time schedule adjustments to maintain full operational coverage.
  • Oversee student employees, including:
  • Monitoring attendance, punctuality, reliability, uniform compliance (safety vests)
  • Providing on-site direction and support
  • Relaying performance concerns, attendance issues, and operational challenges to the direct supervisor
  • Ensure accurate tracking of work locations for each employee  
  • Maintain consistent communication with student employees regarding schedules, expectations, and updates.
  • Assist with data entry and clean-up of reports.
  • Assist with onboarding and training coordination for new student employees.
  • Identify and communicate staffing gaps, scheduling conflicts, and operational risks with supervisor.
  • Maintain professionalism, confidentiality, and compliance with university policies.
  • Perform other related duties as assigned.

WorkingConditions:

  • Two (2) 3/4-time positions (approximately 30 hours per week each).
  • Requires regular movement between three operational locations.
  • Includes early mornings, evenings, weekends, and event-based shifts.
  • Requires active, on-site engagement including standing and walking.
  • Requires regular lifting of up to 60lbs

What University Of New Mexico employees say

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