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Customer Service Assistant Jobs in Rio Rancho, NM

LHH US

Mortgage Customer Service

Albuquerque, NM · On-site

$20/hr

Process customer requests and update account information within internal systems. * Assist with escrow-related questions, payment applications, and loan servicing activities. * Maintain detailed and ...

Group 1 Auto

Customer Service Representative

Albuquerque, NM · On-site

$15.50 - $21/hr

Deliver a warm, professional, and welcoming experience for every customer. * Assist customers with service inquiries, scheduling appointments, and answering questions. * Communicate effectively with ...

Cableone

Customer Service Rep

Rio Rancho, NM

$15 - $20.50/hr

Follow company-approved scripts to ensure consistent communication. Assist with special projects as ... in all customer interactions Working knowledge of Cable One products and services Strong ...

New

Cable One

Customer Service Rep

Rio Rancho, NM · On-site

$14.50 - $19.50/hr

Follow company-approved scripts to ensure consistent communication. Assist with special projects as ... in all customer interactions Working knowledge of Cable One products and services Strong ...

New

Sparklight Inc

Customer Service Rep

Rio Rancho, NM · On-site

$14.50 - $19.50/hr

Follow company-approved scripts to ensure consistent communication. Assist with special projects as ... in all customer interactions Working knowledge of Cable One products and services Strong ...

New

U-Haul

Customer Service Representative

Bernalillo, NM · On-site

$15.50 - $21/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Albuquerque, NM · On-site

$15.50 - $21/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Bernalillo, NM · On-site

$15.50 - $21/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Albuquerque, NM · On-site

$15.50 - $21/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

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Customer Service Assistant information

See Rio Rancho, NM salary details

$11

$18

$26

How much do customer service assistant jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for customer service assistant in Rio Rancho, NM is $18.84, according to ZipRecruiter salary data. Most workers in this role earn between $15.58 and $21.49 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer service assistant, and why are they important?

To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What is a customer service assistant?

A Customer Service Assistant is a professional who interacts with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically work in retail stores, call centers, or online support environments. Their main goal is to ensure customer satisfaction by delivering prompt, courteous, and effective support. Customer Service Assistants may handle tasks such as processing orders, managing returns, and guiding customers through company policies.

What is a customer service assistant?

A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.

What are some common challenges faced by customer service assistants, and how can they be managed effectively?

Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.

Is remote customer service assistant a stressful job?

Remote customer service assistant roles can be stressful due to handling customer inquiries, managing complaints, and meeting performance targets. However, the level of stress varies depending on the workload, company support, and individual skills in communication and problem-solving.
More about Customer Service Assistant jobs
What are the most commonly searched types of Customer Service jobs in Rio Rancho, NM? The most popular types of Customer Service jobs in Rio Rancho, NM are:
What are popular job titles related to Customer Service Assistant jobs in Rio Rancho, NM? For Customer Service Assistant jobs in Rio Rancho, NM, the most frequently searched job titles are:
What job categories do people searching Customer Service Assistant jobs in Rio Rancho, NM look for? The top searched job categories for Customer Service Assistant jobs in Rio Rancho, NM are:
What cities near Rio Rancho, NM are hiring for Customer Service Assistant jobs? Cities near Rio Rancho, NM with the most Customer Service Assistant job openings:
Customer Service Assistant jobs near you
Infographic showing various Customer Service Assistant job openings in Rio Rancho, NM as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,177 per year, or $18.8 per hour.

Customer Service Representative

Group 1 Automotive, Inc.

Albuquerque, NM

$14.50 - $19.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago

Group 1 Automotive rating

6.7

Company rating: 6.7 out of 10

Based on 57 frontline employees who took The Breakroom Quiz

79th of 150 rated car dealerships

Job description

Group 1 Automotive, Inc. (NYSE: GPI) is a Fortune 250 leader in global automotive retail, operating more than 250 dealerships and collision centers across the United States and United Kingdom. As the 4th largest dealership group in the U.S., Group 1 delivers a fully integrated automotive experience, including vehicle sales, financing, aftersales service, and digital retail solutions. As the automotive industry continues to evolve, Group 1 is investing in the people, technology, and operational excellence needed to shape what comes next. Our work is grounded in a simple belief, that a better experience for customers starts with an exemplary experience for employees.
At Group 1, our commitment is to keep finding smarter ways to serve our customers and support one another. We believe great careers are built in environments where people are trusted, challenged, and given room to grow. If you share our core values of integrity, transparency, professionalism, teamwork, and respect, you can get more with Group 1. More opportunity. More support. More ways to build a career that moves you forward.

Customer Service Representative – Service Department

Group1 Toyota of Albuquerque | A Group 1 Automotive Dealership

Deliver an Exceptional Experience. Build a Rewarding Career.

Toyota of Albuquerque, part of the Group 1 Automotive family, is seeking enthusiastic, customer-focused Customer Service Representatives to join our award-winning Service Department.

As a Customer Service Representative, you'll be the first point of contact for many of our guests, helping create the exceptional experience that Lexus customers have come to expect. If you enjoy working with people, thrive in a fast-paced environment, and are passionate about delivering outstanding service, we'd love to meet you.

Why Join Toyota of Albuquerque?

We believe our employees are our greatest asset. That's why we offer a comprehensive benefits package and opportunities for long-term career growth.

We Offer:

  • Competitive Compensation
  • Professional, Team-Oriented Work Environment
  • Comprehensive Paid Training
  • Career Advancement Opportunities
  • Medical, Dental & Vision Insurance
  • Life & Disability Insurance
  • 401(k) with Company Match
  • Employee Vehicle Purchase Program
  • Employee Stock Purchase Plan
  • Paid Time Off

  • Deliver a warm, professional, and welcoming experience for every customer.
  • Assist customers with service inquiries, scheduling appointments, and answering questions.
  • Communicate effectively with customers regarding their service experience and next steps.
  • Coordinate with service advisors and technicians to ensure a smooth customer experience.
  • Maintain accurate customer records and documentation.
  • Resolve customer concerns professionally and efficiently while maintaining a positive attitude.
  • Follow up with customers to ensure satisfaction and build long-term relationships.
  • Support dealership goals by providing exceptional service that encourages customer loyalty and retention.

  • Previous customer service, hospitality, retail, call center, or sales experience preferred.
  • Bilingual (English/Spanish) is a plus.
  • Exceptional verbal and written communication skills.
  • Positive, friendly, and professional demeanor.
  • Strong attention to detail and organizational skills.
  • Ability to multitask in a fast-paced environment.
  • Excellent problem-solving and conflict-resolution abilities.
  • Comfortable using computers and learning dealership software.
  • Strong work ethic with a customer-first mindset.
  • Professional appearance and presentation.

If you share our values of Integrity, Transparency, Professionalism, Teamwork, and Respect, you'll find more than just a job—you'll find a career with opportunities to learn, grow, and succeed.

Apply today and become part of the team that's setting the standard for luxury customer service at Group1 Toyota of Albuquerque.


We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. Employment is contingent upon successfully completing all applicable pre-employment requirements in accordance with federal, state, and local law.

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