Online Customer Service Tech Jobs in Rio Rancho, NM

Transport Vehicle Service Tech
Requisition ID
req36714
Working Title
Transport Vehicle Service Tech
Position Grade
08
Position Summary
Are you passionate about vehicle maintenance, public service, and working in a fast-paced team environment? Join the team at UNM Parking & Transportation Services (PATS) and help keep the University moving!
Each year, our transportation team safely transports more than 1.5 million students, faculty, staff, and visitors across the University of New Mexico campus. As one of the first departments many guests encounter, PATS employees play a vital role in creating a welcoming, safe, and positive experience for the UNM community.
We are currently seeking a skilled and motivated Transport Vehicle Service Technician to join our team. This position is ideal for someone who takes pride in their work, values teamwork, and is committed to safety, reliability, and excellent customer service.
What You'll Do
As a Transport Vehicle Service Technician, you will help ensure our fleet operates safely and efficiently by performing inspections, diagnostics, maintenance, and repairs on university transit vehicles and related equipment.
Responsibilities include but are not limited to:

• Performing daily safety and service inspections
• Diagnosing routine mechanical and system issues
• Conducting preventative maintenance and repairs
• Cleaning, detailing, fueling, and road testing fleet vehicles
• Maintaining accurate service records and inspection documentation
• Assisting with safe fleet operations and supporting transportation services as needed
• This role may also require safely operating a loaded passenger bus in service when necessary.

Why Join PATS?
At PATS, we are committed to providing the highest level of safe, reliable, friendly, and professional transportation service to everyone we serve. We foster a work environment that values:

• Teamwork and collaboration
• Professional growth and self-development
• Safety and operational excellence
• Customer service and community engagement

If you enjoy hands-on work, thrive in a team-oriented environment, and want to make a direct impact on the UNM community, we encourage you to apply!
Join a department that keeps UNM moving, apply today and become part of a team dedicated to service, safety, and excellence!
See the Position Description for additional information.
Conditions of Employment

• Must pass a pre-employment criminal background check.
• Possession of a valid New Mexico Commercial Driver's License (CDL) is a requirement for this job.
• As a CDL driver, the employee will be required to comply with all provisions of DOT Regulation 49 CFR Parts 40 and 382, including random drug and alcohol testing.
• Successful candidate must submit to post-offer, pre-employment physical examination and medical history check.

Minimum Qualifications
High school diploma or GED; at least 3 years of experience directly related to the duties and responsibilities specified.
Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.
Preferred Qualifications

• Experience working within a scheduled transportation system
• Experience performing routine vehicle inspections and preventative maintenance
• Ability to use automotive diagnostic equipment, hand tools, and power tools
• Strong communication skills, both written and verbal
• Ability to maintain records and document work accurately
• Ability to follow through on assignments and responsibilities
• Strong understanding of safety procedures and vehicle inspection standards
• Ability to safely and efficiently operate passenger buses as needed
• Ability to work flexible hours between 6:00 a.m. and 10:00 p.m., Monday-Friday, including nights, weekends, overtime, and special events coverage as required
• Must be a dependable team player

Additional Requirements
Campus
Main - Albuquerque, NM
Department
Transportation Support (314E1)
Employment Type
Staff
Staff Type
Regular - Full-Time
Term End Date
Status
Non-Exempt
Pay
Hourly: $18.27 - $23.50, depending on experience
Benefits Eligible
This is a benefits eligible position. The University of New Mexico provides a comprehensive package of benefits including medical, dental, vision, and life insurance. In addition, UNM offers educational benefits through the tuition remission and dependent education programs. See the Benefits home page for a more information.
ERB Statement
As a condition of employment, eligible employees working greater than .25 FTE as determined by the New Mexico Education Retirement Act must make mandatory retirement contributions. For more information, review the Benefits Eligibility at a Glance grid.
Background Check Required
Yes
For Best Consideration Date
6/1/2026
Eligible for Remote Work
No
Eligible for Remote Work Statement
Application Instructions
Only applications submitted through the official UNMJobs site will be accepted. If you are viewing this job advertisement on a 3rd party site, please visit UNMJobs to submit an application.
Please complete the online application and/or include a current resume including all relevant work experience, as this information will be used to determine the rate of pay if selected for the position.
Applicants must also attach:

• Three professional references, preferably supervisory references, who can speak to your work experience, reliability, and qualifications related to this position
• Any certifications related to the position (e.g., ASE certifications)
• A letter of interest explaining why you are the best candidate for the position

Incomplete applications may not be considered.
Positions posted with a Staff Type of Regular or Term are eligible for the Veteran Preference Program. See the Veteran Preference Program webpage for additional details.
The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.
The University of New Mexico requires all regular staff positions successfully pass a pre-employment background check. This may include, but is not limited to, a criminal history background check, New Mexico Department of Health fingerprint screening, New Mexico Children, Youth, and Families Department fingerprint screening, verification of education credentials, and/or verification of prior employment. For more information about background checks, visit https://policy.unm.edu/university-policies/3000/3280.html. Refer to https://policy.unm.edu/university-policies/3000/3200.html for a definition of Regular Staff.