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Full Time Customer Service Representative Teleperformance Jobs in Rio Rancho, NM

Leidos

Customer Service Representative

Albuquerque, NM · On-site

$17/hr

Leidos is seeking full-time Cus tomer Service Representatives at our FHA Resource Center in Albuquerque, NM. Our Leidos Customer Service team supports the US Department of Housing and Urban ...

Leidos

Customer Service Representative

Albuquerque, NM · On-site

$17/hr

Leidos is seeking full-time Cus tomer Service Representatives at our FHA Resource Center in Albuquerque, NM. Our Leidos Customer Service team supports the US Department of Housing and Urban ...

U-Haul

Customer Service Representative

Albuquerque, NM · On-site

$15.50 - $21/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a ...

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Full Time Customer Service Representative Teleperformance information

See Rio Rancho, NM salary details

$9

$17

$25

How much do full time customer service representative teleperformance jobs pay per hour?

As of Jun 4, 2026, the average hourly pay for full time customer service representative teleperformance in Rio Rancho, NM is $17.68, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $19.66 per hour, depending on experience, location, and employer.

What is the difference between Full Time Customer Service Representative Teleperformance vs Customer Support Specialist?

AspectFull Time Customer Service Representative TeleperformanceCustomer Support Specialist
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or higher; may require specific product knowledge
Work EnvironmentCall centers, remote or on-siteCall centers, remote, or in-office settings
Employer & IndustryTeleperformance, customer service industryVarious companies, customer support roles across industries
Job FocusHandling customer inquiries, troubleshooting, order processingResolving customer issues, providing product/service information

Both roles involve assisting customers, but Full Time Customer Service Representatives at Teleperformance typically work in call centers with structured training, focusing on order processing and troubleshooting. Customer Support Specialists may work across different companies and often require specific product knowledge, with a broader scope of support tasks.

What are the most commonly searched types of Customer Service Representative Teleperformance jobs in Rio Rancho, NM? The most popular types of Customer Service Representative Teleperformance jobs in Rio Rancho, NM are:
What are popular job titles related to Full Time Customer Service Representative Teleperformance jobs in Rio Rancho, NM? For Full Time Customer Service Representative Teleperformance jobs in Rio Rancho, NM, the most frequently searched job titles are:
What job categories do people searching Full Time Customer Service Representative Teleperformance jobs in Rio Rancho, NM look for? The top searched job categories for Full Time Customer Service Representative Teleperformance jobs in Rio Rancho, NM are:
What cities near Rio Rancho, NM are hiring for Full Time Customer Service Representative Teleperformance jobs? Cities near Rio Rancho, NM with the most Full Time Customer Service Representative Teleperformance job openings:
Full Time Customer Service Representative Teleperformance jobs near you
Infographic showing various Full Time Customer Service Representative Teleperformance job openings in Rio Rancho, NM as of May 2026, with employment types broken down into 88% Full Time, 10% Part Time, 1% Temporary, and 1% Nights. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $36,775 per year, or $17.7 per hour.
Customer Service Representative Jobs

Customer Service Representative Jobs

ClearanceJobs

Albuquerque, NM

$17/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 15 days ago

Job description

Customer Service Representative

Leidos is seeking full-time Customer Service Representatives at our FHA Resource Center in Albuquerque, NM. Our Leidos Customer Service team supports the US Department of Housing and Urban Development (HUD), Office of Single-Family Housing in their mission to create strong, sustainable, inclusive communities and quality affordable homes for all. As a Customer Service Representative, you will assist renters, homebuyers, and homeowners regarding their housing requests. This is a great opportunity to gain knowledge of HUD rental assistance programs and to learn about FHA Housing Administration (FHA) mortgage programs through ongoing training while delivering excellent customer service to connect others with program resources.

What's in it for you?

  • Monday - Friday schedule with no weekend work
  • Access to benefits on day one including medical and dental insurance, 401K, Life, AD&D, Voluntary Disability plans
  • Immediate and ongoing training to support your success
  • Discounted Leidos stock purchase and other Employee Discounts
  • Company-wide career mobility
  • Company-sponsored Public Trust eligibility upon hire
  • Voluntary overtime may be available based on business needs
  • Paid Time Off (PTO) accrued based on Leidos policy, up to 15 days a year
  • 11 paid holidays per year

Customer Service Representative Opportunities available:

  • Full-time
  • 9:35 am 6:05 pm MT in Albuquerque, NM (hours/schedule is subject to change based on customer needs)

As a Customer Service Representative, you will:

  • Reply to calls and emails from the public on housing and FHA mortgages.
  • Utilize knowledge base and follow Standard Operating Procedures (SOPs) to answer customer requests.
  • Deliver excellent customer service in a high-volume call center, including responding to customer complaints.
  • Document customer email and phone communications within an internal database.

To be a successful Customer Service Representative, you will possess:

  • Excellent technical skills with the capability to navigate multiple computer systems and applications, and utilize search tools to provide information to our clients.
  • Excellent time management skills and dependability.
  • Experience with MS Office (Outlook, Word, Teams).
  • Strong written and verbal communication skills including telephone etiquette.
  • Excellent customer service soft skills including handling upset customers.
  • Keyboarding proficiency of at least 40 words per minute.

Required Qualifications:

  • High School diploma or General Educational Development (GED) certificate.
  • Minimum of 2 years of experience in a high volume contact center environment, including responding to customer complaints.
  • Experience following Standard Operating Procedures (SOPs) to ensure accurate and consistent responses.
  • Experience navigating and utilizing knowledge bases, FAQs, and internal support tools to provide timely and accurate information.
  • Ability to successfully obtain a Public Trust Security clearance, which includes a credit check and background investigation.

Preferred Qualifications:

  • Call Center (Omnichannel) background.
  • Experience in rental property management or mortgage servicing, including handling complaints.

The pay for this position is $17.00 per hour. This position is covered under the Service Contract Act and is subject to minimum wage demands as well as the minimum Health and Welfare benefits. Leidos ensures that all provisions are met through their wages and benefits.

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