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Customer Service Representative Teleperformance Jobs

Customer Care Expertise LLC

Customer Service Representative

$16.50 - $22.25/hr

About The Customer Service Representative Position- Fully Remote Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing ...

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Customer Service Representative Teleperformance information

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$9

$18

$26

How much do customer service representative teleperformance jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for customer service representative teleperformance in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What does a customer service representative at Teleperformance do?

A Customer Service Representative at Teleperformance is responsible for handling customer inquiries, resolving issues, and providing support through various communication channels such as phone, email, or chat. Their main goal is to ensure customer satisfaction by addressing questions, processing orders, and offering solutions to problems. Representatives are trained to handle a variety of situations professionally and efficiently, often following scripts and company guidelines. They may also be required to document interactions and escalate more complex issues to supervisors or specialized teams.

What are the key skills and qualifications needed to thrive as a customer service representative at Teleperformance?

To thrive as a Customer Service Representative at Teleperformance, you need strong communication skills, problem-solving abilities, and typically at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer literacy are important technical requirements. Patience, active listening, and a positive attitude help individuals excel in resolving customer issues and maintaining client satisfaction. These skills ensure efficient, high-quality service delivery, which is essential for customer retention and company reputation.

What are some common challenges faced by customer service representatives at Teleperformance, and how can they be managed?

Customer Service Representatives at Teleperformance often encounter challenges such as handling high call volumes, addressing difficult or upset customers, and adapting to rapidly changing client protocols. Successfully managing these challenges involves practicing patience, utilizing the training and resources provided by Teleperformance, and maintaining clear communication with supervisors and team members. Regular coaching sessions, a supportive team environment, and opportunities for skill development help representatives continuously improve their service quality and resilience.

What is the difference between Customer Service Representative Teleperformance vs Customer Support Specialist Teleperformance?

AspectCustomer Service Representative TeleperformanceCustomer Support Specialist Teleperformance
Required CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; technical knowledge may be preferred
Work EnvironmentCall centers, remote or on-site customer serviceCall centers, remote or on-site technical support or customer service
Employer & Industry UsageCommonly employed in BPO and customer service sectorsUsed in tech, telecom, and service industries for technical or product support

Customer Service Representatives at Teleperformance primarily handle general customer inquiries and support, focusing on communication skills. Customer Support Specialists often deal with technical issues or product-specific questions, requiring additional technical knowledge. While both roles operate in similar environments and share basic credentials, their focus and expertise differ, catering to different customer needs within the same industry.

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Customer Service Representative Teleperformance jobs near you
Infographic showing various Customer Service Representative Teleperformance job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative

Customer Operations

Cheektowaga, NY • On-site

$20/hr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

CUSTOMER SERVICE REPRESENTATIVE $20/HOUR

IN-OFFICE POSITION-Cheektowaga, NY

EVENING AND WEEKEND AVAILABILITY REQUIRED

Next Start Date: Monday, September 14th, 2026

Training Schedule: Sunday-Thursday 11:00AM - 7:30PM

Are you a tech-savvy problem solver? Do you have the patience to help customers and a knack for providing friendly service? Are you great at multitasking and communicating? Then working as a professional Customer Service Representative at Spectrum may be right for you.


As a Customer Service Representative with a focus on Video Repair, you will use your communication and problem-solving skills to nurture and maintain relationships with customers who are subscribed to our high-quality cable and video products. Every day, your work will strengthen connections between Spectrum and our customers.

WHAT OUR CUSTOMER SERVICE REPRESENTATIVES ENJOY MOST

  • Learning about our core TV products, services, and billing processes to provide knowledgeable and timely customer service
  • Representing a Fortune 100 company and being the voice of Spectrum
  • Troubleshooting and resolving technical issues related to cable and video services
  • Interacting with customers through inbound phone calls to resolve a variety of topics, including billing questions, account updates, subscriber challenges, and more
  • Resolving TV inquiries while creating best-in-class customer experiences
  • Working in an open, friendly environment with a supportive, energetic team
     

We’re a large organization with bustling 24/7 call centers offering a variety of shifts. During your shift, you will find yourself in the office answering calls, resolving issues, navigating computer systems, and learning a lot about our business. If you enjoy talking to people and fast-paced work, you’ll thrive inside our customer service environment.


WHAT YOU’LL BRING TO SPECTRUM
Required Qualifications

  • Education: High school diploma or equivalent
  • Schedule: Ability to work a variety of schedules including nights, weekends, and holidays
  • Language: Ability to read, write, speak and understand English

Preferred Qualifications

  • Experience: 6+ months of customer service experience; 1+ year working with computers and software applications; 6+ months of heavy volume phone experience in customer service or a call center
  • Technical Skills: MS Office, computer skills, typing
  • Skills: Communication, organization, time management, multi-tasking, customer service
  • Abilities: Dependable, professional, solution-oriented, results-driven, resilient

#LI-NL1
CRP113 2026-76923 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The base pay for this position generally is between $20.00 and $25.25. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Qualifications:

WHAT YOU’LL BRING TO SPECTRUM
Required Qualifications

  • Education: High school diploma or equivalent
  • Schedule: Ability to work a variety of schedules including nights, weekends, and holidays
  • Language: Ability to read, write, speak and understand English

Preferred Qualifications

  • Experience: 6+ months of customer service experience; 1+ year working with computers and software applications; 6+ months of heavy volume phone experience in customer service or a call center
  • Technical Skills: MS Office, computer skills, typing
  • Skills: Communication, organization, time management, multi-tasking, customer service
  • Abilities: Dependable, professional, solution-oriented, results-driven, resilient
Employment Type: Full Time

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