ZipRecruiter

Log In

1

Overnight Customer Service Representative Teleperformance Jobs

PLS

Overnight Customer Service Representative

Chicago, IL

$16.60 - $18.60/hr

Overnight Customer Service Representative This job is located at 1617 N. Cicero Ave., Chicago, IL 60639 PLS Overview: Why PLS? Because You Deserve Better! ® PLS -- which stands for People - Location ...

Pls

Overnight Customer Service Representative

Phoenix, AZ

$16 - $21.50/hr

Overnight Customer Service Representative This job is located at 5045 W. Indian School Rd, Phoenix, AZ 85031 PLS Overview: Why PLS? Because You Deserve Better! PLS -- which stands for People ...

PLS

Overnight Customer Service Representative

Irving, TX · On-site

$15.25 - $21/hr

Overnight Customer Service Representative This job is located at 1701 W. Irving Blvd., Irving, TX 75061 PLS Overview: Why PLS? Because You Deserve Better! ® PLS -- which stands for People - Location ...

next page

Showing results 1-20

All JobsCustomer Service Representative Teleperformance JobsOvernight Customer Service Representative Teleperformance Jobs

Overnight Customer Service Representative Teleperformance information

See salary details

$9

$18

$26

How much do overnight customer service representative teleperformance jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for overnight customer service representative teleperformance in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What does an Overnight Customer Service Representative at Teleperformance do?

An Overnight Customer Service Representative at Teleperformance is responsible for assisting customers with their inquiries, issues, or concerns during nighttime hours. They communicate with customers via phone, email, or chat, providing support, resolving problems, and ensuring customer satisfaction. The role often involves working in a fast-paced environment, handling a variety of customer requests, and accurately documenting interactions. Strong communication skills and the ability to work independently during overnight shifts are essential for this position.

What are some common challenges faced by Overnight Customer Service Representatives at Teleperformance and how can they be managed?

Overnight Customer Service Representatives at Teleperformance often face challenges such as managing fatigue, staying alert during late hours, and handling a higher volume of urgent customer inquiries. Maintaining a consistent sleep schedule, taking scheduled breaks, and staying hydrated can help manage fatigue. Additionally, Teleperformance provides training and support to help employees effectively resolve issues and collaborate with team leads, ensuring a supportive work environment even during overnight shifts.

What is the difference between Overnight Customer Service Representative Teleperformance vs Customer Support Specialist?

AspectOvernight Customer Service Representative TeleperformanceCustomer Support Specialist
CredentialsHigh school diploma or equivalent; sometimes additional certificationsHigh school diploma or equivalent; relevant certifications optional
Work EnvironmentRemote or call center setting, overnight shiftsOffice or remote, daytime or flexible hours
Employer & IndustryTeleperformance, customer service industryVarious companies, customer support industry
Search & Comparison IntentYesYes

The Overnight Customer Service Representative Teleperformance typically works overnight shifts in a call center or remote setting, focusing on handling customer inquiries for clients of Teleperformance. Customer Support Specialists may work during regular hours and serve a broader range of companies. While both roles require similar credentials, the main differences lie in shift timing, work environment, and employer. Understanding these distinctions helps job seekers find the role that best fits their schedule and career goals.

What are the key skills and qualifications needed to thrive as an Overnight Customer Service Representative at Teleperformance, and why are they important?

To thrive as an Overnight Customer Service Representative at Teleperformance, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer proficiency is typically required. Patience, problem-solving abilities, and the capacity to stay calm under pressure are standout soft skills for this role. These competencies ensure efficient, empathetic service and effective resolution of customer issues during off-peak hours, maintaining the company's reputation and customer satisfaction.
More about Overnight Customer Service Representative Teleperformance jobs
What cities are hiring for Overnight Customer Service Representative Teleperformance jobs? Cities with the most Overnight Customer Service Representative Teleperformance job openings:
What are the most commonly searched types of Customer Service Representative Teleperformance jobs? The most popular types of Customer Service Representative Teleperformance jobs are:
What states have the most Overnight Customer Service Representative Teleperformance jobs? States with the most job openings for Overnight Customer Service Representative Teleperformance jobs include:
What job categories do people searching Overnight Customer Service Representative Teleperformance jobs look for? The top searched job categories for Overnight Customer Service Representative Teleperformance jobs are:
Overnight Customer Service Representative Teleperformance jobs near you
Overnight Customer Service Representative

Overnight Customer Service Representative

Advance Financial

Chattanooga, TN

$14.50 - $19.75/hr

Other

Medical, Retirement, PTO

Posted 13 days ago

Job description

Overnight Customer Service Representative

Looking for an overnight position that uses your incredible customer service skills? We are looking for people just like you! Our Overnight Customer Service Representatives help customers online, in person, and over the phone. You'll provide our customers with a world-class customer experience.

What You'll Do
  • Welcome customers and work to provide the best customer experience possible
  • Help customers complete applications for lines of credit and installment loans
  • Work with team leads to meet and exceed monthly goals
  • Accurately assist customers with loan applications to completion
  • Answer any and all customer questions
  • Use company best practices to provide consistent and amazing customer service
  • Work with money – being able to reconcile a cash drawer accurately is a must!
  • Listen and be able to build relationships with your customers and teammates
  • Participates in ongoing learning and development
What We're Looking For
  • High School Graduate or equivalent
  • Phone customer service experience preferred
  • Dedication to helping others
  • Experience in service-related field (cash handling experience preferred)
  • Must be willing to work in an environment where performance will be measured and judged
  • Must have reliable transportation
  • Understand the demands of working in a retail environment
  • Excellent sales skills focused on growing the company
  • Must be observant and have great judgment
  • Stay coachable – this is one of the keys to growing with our company
  • Computer proficiency required
Benefits We Offer

Working at Advance Financial is more than just another job. We pride ourselves on creating a world-class experience for our customers and employees. Some of our benefits include:

  • $500 sign-on bonus paid after 90 days of employment
  • Generous PTO and paid time off to volunteer
  • Paid parental leave
  • 100% company-paid health insurance
  • 401k with 5% company match
  • Student loan repayment plan
Physical Demands

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. He or she must be able to work with a computer screen that is quickly changing and flashing the user to be alert of specific information. Must be available to work all shifts, days, evenings, nights and weekends. Must be able to stand, stoop, bend, and reach overhead for up to 12 hours with little rest, except for unpaid meal break.

Work Environment

Fast-paced retail service environment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

AAP/EEO Statement

In order to provide equal employment and advancement opportunities to all individuals, employment decisions at the Company will be based on merit, qualifications, and abilities. The Company does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, or any other characteristic protected by law. This policy governs all aspects of employment, including selection, job assignment, compensation, discipline, termination, and access to benefits and training. Any employees with questions or concerns about any type of discrimination in the workplace are encouraged to bring these issues to the attention of their immediate supervisor and/or the VP, Human Resources. Employees can raise concerns and make reports without fear of reprisal. Anyone found to be engaging in any type of unlawful discrimination will be subject to disciplinary action, up to and including termination of employment.

Apply