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Overnight Customer Service Representative Teleperformance Jobs

High's

Overnight Customer Service Representative

Odenton, MD · On-site

$18 - $24.50/hr

The Customer Service Representative (CSR) is responsible for directly interacting with customers for the purpose of supporting our vision of being "Fast, Fresh and Friendly". The CSR works to support ...

High's

Overnight Customer Service Representative

Hagerstown, MD · On-site

$15.75 - $21.50/hr

The Customer Service Representative (CSR) is responsible for directly interacting with customers for the purpose of supporting our vision of being "Fast, Fresh and Friendly". The CSR works to support ...

PLS

Overnight Customer Service Representative

Phoenix, AZ

$16 - $21.50/hr

Customer Service Representatives (CSRs) are the primary point of contact with our customers. They are the "face" of PLS. As such, they are accountable for delivering superior customer service. They ...

PLS

Overnight Customer Service Representative

New York, NY · On-site

$17 - $18.50/hr

Customer Service Representatives (CSRs) are the primary point of contact with our customers. They are the "face" of PLS. As such, they are accountable for delivering superior customer service. They ...

Circle K

Overnight Customer Service Rep

Mims, FL

$13.75 - $18.75/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

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Overnight Customer Service Representative Teleperformance information

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How much do overnight customer service representative teleperformance jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for overnight customer service representative teleperformance in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What does an overnight customer service representative at Teleperformance do?

An Overnight Customer Service Representative at Teleperformance is responsible for assisting customers with their inquiries, issues, or concerns during nighttime hours. They communicate with customers via phone, email, or chat, providing support, resolving problems, and ensuring customer satisfaction. The role often involves working in a fast-paced environment, handling a variety of customer requests, and accurately documenting interactions. Strong communication skills and the ability to work independently during overnight shifts are essential for this position.

What are the key skills and qualifications needed to thrive as an overnight customer service representative at Teleperformance, and why are they important?

To thrive as an Overnight Customer Service Representative at Teleperformance, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer proficiency is typically required. Patience, problem-solving abilities, and the capacity to stay calm under pressure are standout soft skills for this role. These competencies ensure efficient, empathetic service and effective resolution of customer issues during off-peak hours, maintaining the company's reputation and customer satisfaction.

What are some common challenges faced by overnight customer service representatives at Teleperformance and how can they be managed?

Overnight Customer Service Representatives at Teleperformance often face challenges such as managing fatigue, staying alert during late hours, and handling a higher volume of urgent customer inquiries. Maintaining a consistent sleep schedule, taking scheduled breaks, and staying hydrated can help manage fatigue. Additionally, Teleperformance provides training and support to help employees effectively resolve issues and collaborate with team leads, ensuring a supportive work environment even during overnight shifts.

What is the difference between Overnight Customer Service Representative Teleperformance vs Customer Support Specialist?

AspectOvernight Customer Service Representative TeleperformanceCustomer Support Specialist
CredentialsHigh school diploma or equivalent; sometimes additional certificationsHigh school diploma or equivalent; relevant certifications optional
Work EnvironmentRemote or call center setting, overnight shiftsOffice or remote, daytime or flexible hours
Employer & IndustryTeleperformance, customer service industryVarious companies, customer support industry
Search & Comparison IntentYesYes

The Overnight Customer Service Representative Teleperformance typically works overnight shifts in a call center or remote setting, focusing on handling customer inquiries for clients of Teleperformance. Customer Support Specialists may work during regular hours and serve a broader range of companies. While both roles require similar credentials, the main differences lie in shift timing, work environment, and employer. Understanding these distinctions helps job seekers find the role that best fits their schedule and career goals.

More about Overnight Customer Service Representative Teleperformance jobs

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What are the most commonly searched types of Customer Service Representative Teleperformance jobs?

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What states have the most Overnight Customer Service Representative Teleperformance jobs?

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Overnight Customer Service Representative Teleperformance jobs near you
Infographic showing various Overnight Customer Service Representative Teleperformance job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative - Onsite

Teleperformance

Richmond, VA • On-site

$14.75 - $20/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Teleperformance rating

5.5

Company rating: 5.5 out of 10

Based on 189 frontline employees who took The Breakroom Quiz

45th of 72 rated call and contact centers

Job description

Overview

About TP

Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways.

With more than 410,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.

Benefits of working with TP include:

  • Paid Training
  • Competitive Wages
  • Full Benefits (Medical, Dental, Vision, 401k and more)
  • Paid Time Off
  • Employee wellness and engagement programs 

Teleperformance and You

Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen.

As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.

Did you know that our Chief Client Officer started her career at Teleperformance as an agent and advanced to the pinnacle of the company? At Teleperformance, the sky is the limit!

This position will be based on-site at our Richmond, Virigina location.

Responsibilities

Your Responsibilities

As a Customer Service Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns. 

  • Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns
  • Calmly attempt to resolve and de-escalate any issues
  • Escalate interactions when necessary and appropriate
  • Respond to requests for assistance and/or possible processing payments
  • Track all call related information for auditing and reporting purposes
  • Provide feedback on call issues
  • Upsell if required
Qualifications

We're looking for fearless people - people who are inspired to deliver only the best in all that we do.

  • High School Diploma or equivalent
  • IT/Network certifications/degrees preferred
  • 18 years of age or older
  • Proven call center experience
  • Typing 25 WPM
  • Proficient in PC operation and navigation
  • Entry-level network troubleshooting
    • Ability to set up home Wi-Fi network
    • Ability to set up and configure a router or switch
    • Core proficiency with a laptop or desktop computer
  • Able to work independently
  • Have excellent communications skills, both oral and written
  • Ability to work in a constantly changing and fast paced environment
  • Ability to stay composed and objective
  • Strong listening skills

Be Part of Our TP Family

It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.

Teleperformance is an Equal Opportunity Employer

Employment Type: FULL_TIME

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