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Teleperformance Customer Service Jobs (NOW HIRING)

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Teleperformance Customer Service information

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$26

How much do teleperformance customer service jobs pay per hour?

As of Jun 24, 2026, the average hourly pay for teleperformance customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

Is it hard to get hired by Teleperformance?

Getting hired as a customer service representative at Teleperformance typically involves completing an online application, passing a skills assessment, and participating in an interview. The hiring process can vary in difficulty depending on the applicant's experience, communication skills, and ability to meet job requirements such as language proficiency and availability for shifts.

What does a customer service representative do at Teleperformance?

A customer service representative at Teleperformance handles customer inquiries, provides information about products or services, resolves issues, and offers support through phone, email, or chat channels. They use communication skills and may utilize customer management tools to ensure a positive experience and maintain customer satisfaction.

What is the difference between Teleperformance Customer Service vs Teleperformance Technical Support?

AspectTeleperformance Customer ServiceTeleperformance Technical Support
Required CredentialsHigh school diploma or equivalent, communication skillsHigh school diploma, technical knowledge, troubleshooting skills
Work EnvironmentCall centers, remote or on-siteCall centers, remote or on-site, often more technical
Employer & Industry UsageMajor BPO companies, customer service industryMajor BPO companies, tech support industry
Common Search & ComparisonCustomer service roles, call center jobsTechnical support roles, IT helpdesk jobs

Teleperformance Customer Service and Teleperformance Technical Support roles share similarities in work environment and employer industry but differ mainly in required skills and technical knowledge. Customer Service focuses on general client support, while Technical Support involves troubleshooting and technical assistance. Both roles are vital in the BPO industry and often sought by individuals looking to start a career in customer interaction or technical help.

What are the key skills and qualifications needed to thrive as a Teleperformance Customer Service Representative, and why are they important?

To thrive as a Teleperformance Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic computer applications is expected. Outstanding patience, active listening, and adaptability help you stand out when handling diverse customer interactions. These skills and qualities are crucial for delivering efficient support, ensuring client satisfaction, and maintaining positive company reputation.

What is the starting pay at Teleperformance?

The starting pay for a Customer Service representative at Teleperformance typically ranges from $12 to $15 per hour, depending on location and experience. The role often involves remote work, requiring good communication skills and basic computer knowledge.

How does a Teleperformance Customer Service Representative typically collaborate with other departments to resolve customer issues?

As a Customer Service Representative at Teleperformance, you’ll often work closely with teams such as technical support, billing, and account management to resolve complex customer inquiries. When an issue falls outside your scope, you’ll coordinate by transferring calls or escalating tickets to the appropriate department, ensuring customers receive accurate and timely solutions. This collaborative approach not only enhances customer satisfaction but also provides you with valuable exposure to different functions within the company, helping you build cross-functional communication skills.

What is a Teleperformance Customer Service representative?

A Teleperformance Customer Service representative is a professional who assists customers on behalf of client companies by answering inquiries, resolving issues, and providing information about products or services. They typically communicate with customers via phone, email, chat, or social media channels. The goal is to offer excellent customer support, ensure customer satisfaction, and uphold the reputation of the companies they represent. Teleperformance is a global leader in outsourced customer experience management, and its representatives are often trained to handle a wide range of customer needs across various industries.

How can I make $2000 a week working from home?

In customer service roles like Teleperformance, earning $2000 a week typically requires working full-time hours, often 40 or more hours, and handling high-volume or specialized accounts. Increasing income may involve gaining advanced skills, certifications, or taking on multiple shifts, but such earnings are uncommon for standard part-time positions.
More about Teleperformance Customer Service jobs
What states have the most Teleperformance Customer Service jobs? States with the most job openings for Teleperformance Customer Service jobs include:
Infographic showing various Teleperformance Customer Service job openings in the United States as of June 2026, with employment types broken down into 7% Locum Tenens, 21% As Needed, 65% Contract, and 7% Nights. Highlights an 73% Physical, 4% Hybrid, and 23% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Virtual Customer Service Representative - Remote US TP83858

National Guard Employment Network

Remote

$30K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago


Job description


ATTENTION U.S. MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles.
*****The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers.*****
If you are US military affiliated and have the required skill set, education requirements, and experience, please click the submit button and follow the next steps.
At this time, the employer can only offer employment to individuals located in the following states: AL, AR, AZ, CT, DE, FL, GA, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NJ, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, VT, WI, WV, WY.
Your Responsibilities
Customer Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns.
  • Handle and carefully respond to all customer inquiries
  • Provide excellent customer service through active listening
  • Work with confidential customer information and treat it sensitively
  • Aim to resolve issues on the first call by being proactive
  • Appropriately communicate with customers
  • Calmly attempt to resolve and de-escalate any issues
  • Escalate interactions when necessary and appropriate
  • Track all call related information for auditing and reporting purposes
  • Provide feedback on call issues
  • Upsell if required

#LI-Remote
Certificates/Security Clearances/Other
Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways.
With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.
Benefits of working with TP include:
Paid Training
Competitive Wages
Full Benefits (Medical, Dental, Vision, 401k and more)
Paid Time Off
Employee wellness and engagement programs
Teleperformance and You
Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen.
As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.
Did you know that our Chief Client Officer started her career at Teleperformance as an agent and advanced to the pinnacle of the company? At Teleperformance, the sky is the limit!
Additional Qualifications/Responsibilities
Qualifications:
High School Diploma or equivalent.
Minimum of 6 months of customer service experience.
Must be 18 years of age or older.
Ability to type at least 25 words per minute.
Comfortable with desktop computer systems and have general knowledge of Windows-based systems.
Customer service and/or sales experience preferred.
College degree preferred but not required.
Key Competencies:
Process Excellence: Demonstrate commitment to following established procedures and be customer service driven.
Collaboration: Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals.
Communication: Outstanding communication, listening, and analytical skills.
Organizational Skills: Strong organizational and problem-solving skills.
Emotional Intelligence: Ability to prioritize tasks and work well under pressure while remaining focused.
Open-Mindedness: Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts.
Critical Thinking: Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making.
Solution-Oriented: Proactive approach to problem-solving with a focus on creating a positive customer experience.
Work from Home Requirements:
Internet Requirements:
Minimum subscribed download rate equal or exceeds 15.0 Mbps
Minimum subscribed upload rate equal or exceeds 5.0 Mbps
ISP must have no packet loss and ping under 50ms
Internet connections cannot be Satellite, Mobile Data (5G, 4G, 3G hotspots), P2P or VPN
Proof of internet speed required
Clean and quiet workspace