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Customer Service Representative Teleperformance Jobs in Hurst, TX

Retail Customer Service Representative Perks and Benefits: * Competitive Compensation * Hard work, collaboration, humanity, fun, and laughter * Career path development More than anything, we're ...

Retail Customer Service Representative Perks and Benefits: * Competitive Compensation * Hard work, collaboration, humanity, fun, and laughter * Career path development More than anything, we're ...

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Service Squad Plumbing is seeking a Customer Service Representative to join our team in Fort Worth, TX. You will be the first voice every customer hears. Answer inbound calls, capture customer ...

Customer Service Representative

Frisco, TX

$15 - $20.25/hr

We are hiring a Customer Service Representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of ...

Axis Global is hiring a Customer Service Representative to provide exceptional customer service to each of our customers. If you have great communication skills, and have a track record of providing ...

Customer Service Representative

Fort Worth, TX

$15.25 - $20.75/hr

Our Customer Service Representatives are the lifeblood of ShipMonk, combining account management and customer service skills with a dab of ingenuity. They play a critical role in creating a stress ...

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Customer Service Representative Teleperformance information

See Hurst, TX salary details

$8

$16

$23

How much do customer service representative teleperformance jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for customer service representative teleperformance in Hurst, TX is $16.72, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $18.61 per hour, depending on experience, location, and employer.

What does a customer service representative at Teleperformance do?

A Customer Service Representative at Teleperformance is responsible for handling customer inquiries, resolving issues, and providing support through various communication channels such as phone, email, or chat. Their main goal is to ensure customer satisfaction by addressing questions, processing orders, and offering solutions to problems. Representatives are trained to handle a variety of situations professionally and efficiently, often following scripts and company guidelines. They may also be required to document interactions and escalate more complex issues to supervisors or specialized teams.

What are the key skills and qualifications needed to thrive as a customer service representative at Teleperformance?

To thrive as a Customer Service Representative at Teleperformance, you need strong communication skills, problem-solving abilities, and typically at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer literacy are important technical requirements. Patience, active listening, and a positive attitude help individuals excel in resolving customer issues and maintaining client satisfaction. These skills ensure efficient, high-quality service delivery, which is essential for customer retention and company reputation.

What are some common challenges faced by customer service representatives at Teleperformance, and how can they be managed?

Customer Service Representatives at Teleperformance often encounter challenges such as handling high call volumes, addressing difficult or upset customers, and adapting to rapidly changing client protocols. Successfully managing these challenges involves practicing patience, utilizing the training and resources provided by Teleperformance, and maintaining clear communication with supervisors and team members. Regular coaching sessions, a supportive team environment, and opportunities for skill development help representatives continuously improve their service quality and resilience.

What is the difference between Customer Service Representative Teleperformance vs Customer Support Specialist Teleperformance?

AspectCustomer Service Representative TeleperformanceCustomer Support Specialist Teleperformance
Required CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; technical knowledge may be preferred
Work EnvironmentCall centers, remote or on-site customer serviceCall centers, remote or on-site technical support or customer service
Employer & Industry UsageCommonly employed in BPO and customer service sectorsUsed in tech, telecom, and service industries for technical or product support

Customer Service Representatives at Teleperformance primarily handle general customer inquiries and support, focusing on communication skills. Customer Support Specialists often deal with technical issues or product-specific questions, requiring additional technical knowledge. While both roles operate in similar environments and share basic credentials, their focus and expertise differ, catering to different customer needs within the same industry.

What are the most commonly searched types of Customer Service Representative Teleperformance jobs in Hurst, TX?

The most popular types of Customer Service Representative Teleperformance jobs in Hurst, TX are:

Customer Service Representative

AlphaGraphics - US784

Dallas, TX โ€ข On-site

$15 - $18/hr

Full-time

Re-posted 16 days ago


Job description

Our tight-knit team in AlphaGraphics - US784 is actively seeking a Retail Customer Service Representative (CSR) to join us full time. The Customer Service Representative (CSR) is primarily responsible for establishing and maintaining positive relationships with our customers by ensuring their requirements and needs are met.
Retail Customer Service Representative Perks and Benefits:
  • Competitive Compensation 
  • Hard work, collaboration, humanity, fun, and laughter
  • Career path development 

More than anything, we’re looking for a highly collaborative and dependable Retail Customer Service Representative (CSR) who is driven by the opportunity to contribute to the success of a local business. We are a small, passionate, and fast-paced team that is fully invested in our company's success, and we value contributions from each team member.
 
 Customer Service Representative (CSR) Daily Tasks:
  • Serve as the primary internal representative of the organization.
  • Convey to the customer our expertise in products, services, and capabilities.
  • Serve as an external key educator to our community and customers.
  • Communicate customer requirements to the support team in accordance with company policies and procedures.
  • Confer with customers by telephone or in-person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Determine charges for services requested, collect deposits or payments, or arrange for billing.
  • Attract potential customers by answering product and service questions and suggesting information about other products and services.
 
 Customer Service Representative (CSR) Role Qualifications:
  • Experience conducting customer needs assessments, meeting quality standards for service, and evaluating customer satisfaction.
  • Ability to effectively build relationships with customers and teammates.
  • Strong written and verbal communication skills.
  • Desire to continuously look for ways to help people.
  • Critical thinking skills to identify the strengths and weaknesses of alternative solutions or approaches to a problem.
 
AlphaGraphics is an established leader in the Printing, Design, and Shipping industries. Our mission is to partner with small businesses and consumers and provide them with high-quality solutions that make life easier. 
Apply today!