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Part Time Customer Service Jobs in Rio Rancho, NM

Customer Service Representative

Albuquerque, NM · On-site

$15.50 - $21/hr

Store 2708698: 6600 2nd St NW, Albuquerque, New Mexico 87107 Shift Availability Evenings (Weekdays + Weekend Availability Required) Time Type Part time Customer Service Representative We want you to ...

Store 2741223: 1425 University Blvd NE, Albuquerque, New Mexico 87102 Shift Availability Days (Weekdays + Weekend Availability Required) Time Type Part time Customer Service Representative We want ...

Customer Service Representative

Albuquerque, NM · On-site

$15.50 - $21/hr

Store 2706304: 9200 Eagle Ranch Rd NW, Albuquerque, New Mexico 87114 Shift Availability Flexible (Days, Evenings, Overnights + Weekends) Time Type Part time Customer Service Representative We want ...

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Part Time Customer Service information

See Rio Rancho, NM salary details

$9

$17

$25

How much do part time customer service jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for part time customer service in Rio Rancho, NM is $17.68, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $19.66 per hour, depending on experience, location, and employer.

What is a part time customer service job?

Part time customer service jobs involve assisting customers with inquiries, problems, or orders, but on a schedule that is less than full-time—typically less than 35 hours per week. These roles can be found in various industries such as retail, hospitality, call centers, and online businesses. Responsibilities often include answering questions, resolving complaints, processing transactions, and providing information about products or services. Part time positions offer flexibility and are ideal for students, parents, or anyone seeking supplemental income. Employers usually look for good communication skills, patience, and a customer-focused attitude.

What are some common challenges faced by part-time customer service representatives, and how can they be managed?

Part-time customer service representatives often face challenges such as quickly adapting to changing schedules, handling high volumes of customer inquiries during peak times, and staying updated with company policies despite working fewer hours. To manage these challenges, clear communication with supervisors, proactive time management, and utilizing available training resources are essential. Building strong teamwork skills also helps, as part-time staff frequently collaborate with full-time colleagues to ensure seamless service and support.

What are the key skills and qualifications needed to thrive as a part time customer service representative, and why are they important?

To thrive as a Part Time Customer Service Representative, you generally need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Exceptional patience, active listening, and a positive attitude help you stand out in this customer-facing role. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and ensuring customer satisfaction in a fast-paced environment.

What is the difference between Part Time Customer Service vs Part Time Retail Associate?

AspectPart Time Customer ServicePart Time Retail Associate
Required CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; customer interaction skills
Work EnvironmentCall centers, online support, in-store help desksRetail stores, shopping malls, supermarkets
Employer & Industry UsageCustomer service departments across various industriesRetail industry, sales environments
Common Search & ComparisonOften compared for customer interaction rolesSimilar roles involving direct customer engagement

Both roles involve direct customer interaction and require strong communication skills. While Part Time Customer Service typically focuses on resolving inquiries via phone or online, Part Time Retail Associate involves face-to-face sales and assistance in retail settings. The choice depends on your preferred work environment and interaction style.

What are the most commonly searched types of Customer Service jobs in Rio Rancho, NM?

The most popular types of Customer Service jobs in Rio Rancho, NM are:

What job categories do people searching Part Time Customer Service jobs in Rio Rancho, NM look for?

The top searched job categories for Part Time Customer Service jobs in Rio Rancho, NM are:

What cities near Rio Rancho, NM are hiring for Part Time Customer Service jobs?

Cities near Rio Rancho, NM with the most Part Time Customer Service job openings:

Infographic showing various Part Time Customer Service job openings in Rio Rancho, NM as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $36,775 per year, or $17.7 per hour.

Part Time Customer Service Instant Return Representative

Albuquerque, NM

$15/hr

Part-time

Posted 17 days ago


Key responsibilities

  • Manage the vehicle return process, including inspecting vehicles, recording damages, and completing documentation.

  • Provide attentive and courteous customer service by greeting customers, assisting with luggage, explaining charges, and resolving issues.

  • Secure vehicle keys, ensure customers remove personal belongings, and communicate final charges and vehicle conditions.


Hertz rating

6.3

Company rating: 6.3 out of 10

Based on 197 frontline employees who took The Breakroom Quiz


Job description

The part time Customer Service Instant Return Representative is an essential member of the airport location team and is the brand ambassador by providing the fastest, easiest, and most valued experience to our customers.  This team member is responsible for providing attentive, courteous, and expeditious service to our customers as they return their vehicles.


What You’ll Get:

  • Hourly Rate is $15.00 + Commission. This role provides On Target Earning potential of starting 2%; which includes monthly bonus plans.
  • Bonus Plans: Eligible, Up to 12%
  • Bonus: Eligible, Up to 12%
  • Benefits: Eligibility and program information can be found here at HertzBenefits.com. To include:
    • Employee Assistance Program for employees & family
    • Perks & Discounts –Theme Park Tickets, Gym Discounts & more

The key responsibilities and accountabilities are:

  • Provides world class customer service by managing vehicle returns process, in compliance with Hertz’s policies and procedures
  • Personally, welcome all customers with a pleasant greeting and professional attitude at all times, assist with luggage and answer questions in a friendly manner
  • Provide the customer with an invoice and a full explanation of their charges
  • Resolve customer issues and concerns professionally using effective customer service techniques.  When applicable, direct queries to the Team Leader for the issue can be resolved before the customer leaves the location.
  • Inspect vehicle and record any new damage or major cleaning requirements and complete required documentation.
  • Check fuel level and mileage and clearly explain final charges to the customer
  • Secure vehicle keys from the customer and ensure they stay with the vehicle while reminding customers to remove their personal belongings.  Offer assistance as needed.
  • Drive continuous improvement by communicating customer feedback to team and engaging in action planning to improve operational performance and customer satisfaction
  • Maintain appearance appropriate for providing best in class customer service in accordance with established guidelines
  • To carry out any other duties requested by the managers/Team Leaders.
  • Keep work area organized and free of clutter

Basic Qualifications:

  • Passion for customer service and attention to detail – Goes the extra mile
  • A minimum of one year of sales or customer experience in a high volume or service-oriented environment
  • Proven strong sales and closing skills and the ability to friendly, engaging manner
  • Basic computer proficiency

Must be able to:

  • Good communication skills both written and oral.  Communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply.
  • Work in a fast-paced environment with a variety of tasks. Excellent organizational and time management skills
  • Demonstrate professionalism and interpersonal skills
  • Proven experience of working well within a team.
  • 100% customer focus, with proven experience within a customer facing environment
  • Work flexible shifts including weekends and holidays; and work overtime as required
  • Work outdoors during all weather conditions
  • Stand for long periods of time
  • Lift up to 45 pounds

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