... services. Ask IT is a minority-owned enterprise; it has been founded on providing the highest ... customer satisfaction. ASK IT consulting is an equal opportunity employer, which is a global ...
... services. Ask IT is a minority-owned enterprise; it has been founded on providing the highest ... customer satisfaction. ASK IT consulting is an equal opportunity employer, which is a global ...
Customer Service/Warehouse Associate II
Morrisville, NC · On-site
$13.50 - $18.75/hr
As the Customer Service/Warehouse Associate II will need someone responsible for providing a variety of support, such as servicing walk-in customers, completing sales transactions in conjunction with ...
Quick apply
Customer Service/Warehouse Associate II
Morrisville, NC · On-site
$13.50 - $18.75/hr
As the Customer Service/Warehouse Associate II will need someone responsible for providing a variety of support, such as servicing walk-in customers, completing sales transactions in conjunction with ...
Customer Service/Warehouse Associate II
Morrisville, NC · On-site
$13.50 - $18.75/hr
As the Customer Service/Warehouse Associate II will need someone responsible for providing a variety of support, such as servicing walk-in customers, completing sales transactions in conjunction with ...
Customer Service/Warehouse Associate II
Morrisville, NC · On-site
$13.50 - $18.75/hr
As the Customer Service/Warehouse Associate II will need someone responsible for providing a variety of support, such as servicing walk-in customers, completing sales transactions in conjunction with ...
... services. They are seeking a Level 2 Technical Analyst to support the iNovah Payment Credit and ... customer business functions and processes. Qualifications : Required : • Provide application ...
... services. They are seeking a Level 2 Technical Analyst to support the iNovah Payment Credit and ... customer business functions and processes. Qualifications : Required : • Provide application ...
AV Technician - Level II
Apex, NC · On-site
$22 - $30/hr
Interact professionally with other employees, customers, suppliers, vendors, etc. * Work ... Qualifications * 2-4 years' experience with Audio Visual system installation and integration.
AV Technician - Level II
Apex, NC · On-site
$22 - $30/hr
Interact professionally with other employees, customers, suppliers, vendors, etc. * Work ... Qualifications * 2-4 years' experience with Audio Visual system installation and integration.
Print Production Level 2
Raleigh, NC · On-site
$17.50/hr
Great at working in a team environment doing multiple tasks with professional customer service skills. Essential job functions: · Ability to deliver basic document assembly and finishing. · Point ...
Quick apply
Print Production Level 2
Raleigh, NC · On-site
$17.50/hr
Great at working in a team environment doing multiple tasks with professional customer service skills. Essential job functions: · Ability to deliver basic document assembly and finishing. · Point ...
Print Production Level 2
$17.50/hr
Great at working in a team environment doing multiple tasks with professional customer service skills. Essential job functions: · Ability to deliver basic document assembly and finishing. · Point ...
Quick apply
Print Production Level 2
$17.50/hr
Great at working in a team environment doing multiple tasks with professional customer service skills. Essential job functions: · Ability to deliver basic document assembly and finishing. · Point ...
Customer Service Coordinator
Cary, NC · On-site
$28.50 - $33.50/hr
Self-starter, self-motivated, high level of initiative, embraces an ownership culture. Customer ... Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards ...
Customer Service Coordinator
Cary, NC · On-site
$28.50 - $33.50/hr
Self-starter, self-motivated, high level of initiative, embraces an ownership culture. Customer ... Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards ...
Customer Service Coordinator
Cary, NC · On-site
$28 - $33/hr
Self-starter, self-motivated, high level of initiative, embraces an ownership culture. * Customer ... Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards ...
Quick apply
Customer Service Coordinator
Cary, NC · On-site
$28 - $33/hr
Self-starter, self-motivated, high level of initiative, embraces an ownership culture. * Customer ... Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards ...
Customer Service Representative
Raleigh, NC · On-site
$15.50 - $21.25/hr
Minimum of 2 years of experience in the insurance industry, with a focus on personal lines ... Dedication to maintaining a high level of professionalism and ethical standards. Benefits:
Customer Service Representative
Raleigh, NC · On-site
$15.50 - $21.25/hr
Minimum of 2 years of experience in the insurance industry, with a focus on personal lines ... Dedication to maintaining a high level of professionalism and ethical standards. Benefits:
Customer Service Representative
Smithfield, NC · On-site
$42K/yr
Refers precedent setting issues to the higher-level management for advice and consultation. Sets up ... Two-year Associate's degree in business administration, accounting, or related field and 2 years or ...
Customer Service Representative
Smithfield, NC · On-site
$42K/yr
Refers precedent setting issues to the higher-level management for advice and consultation. Sets up ... Two-year Associate's degree in business administration, accounting, or related field and 2 years or ...
Customer Service Agents
Raleigh, NC · On-site
$15 - $20.25/hr
The role involves providing Tier I and Tier II IT help desk support through phone and email ... Level 3 rated, EXIN accredited ITIL ® training partner, Service-Disabled Veteran-Owned Small ...
Customer Service Agents
Raleigh, NC · On-site
$15 - $20.25/hr
The role involves providing Tier I and Tier II IT help desk support through phone and email ... Level 3 rated, EXIN accredited ITIL ® training partner, Service-Disabled Veteran-Owned Small ...
Assign and monitor workloads, balancing resources to meet service level agreements (SLAs) and ... 2 years in a team lead, senior coordinator, or supervisory capacity. * Ability to travel 5% as ...
Quick apply
Assign and monitor workloads, balancing resources to meet service level agreements (SLAs) and ... 2 years in a team lead, senior coordinator, or supervisory capacity. * Ability to travel 5% as ...
... customers and employees. We're on the search for a Part-Time Assistant Manager - Level 2 that will ... help lead the loudest store in the mall. You'll support the Store Manager in achieving store ...
... customers and employees. We're on the search for a Part-Time Assistant Manager - Level 2 that will ... help lead the loudest store in the mall. You'll support the Store Manager in achieving store ...
Assign and monitor workloads, balancing resources to meet service level agreements (SLAs) and ... 2 years in a team lead, senior coordinator, or supervisory capacity. * Ability to travel 5% as ...
Assign and monitor workloads, balancing resources to meet service level agreements (SLAs) and ... 2 years in a team lead, senior coordinator, or supervisory capacity. * Ability to travel 5% as ...
Assign and monitor workloads, balancing resources to meet service level agreements (SLAs) and ... 2 years in a team lead, senior coordinator, or supervisory capacity. * Ability to travel 5% as ...
Assign and monitor workloads, balancing resources to meet service level agreements (SLAs) and ... 2 years in a team lead, senior coordinator, or supervisory capacity. * Ability to travel 5% as ...
... customers and employees. We're on the search for a Part-Time Assistant Manager - Level 2 that will ... help lead the loudest store in the mall. You'll support the Store Manager in achieving store ...
... customers and employees. We're on the search for a Part-Time Assistant Manager - Level 2 that will ... help lead the loudest store in the mall. You'll support the Store Manager in achieving store ...
... customers and employees. We're on the search for a Part-Time Assistant Manager - Level 2 that will ... help lead the loudest store in the mall. You'll support the Store Manager in achieving store ...
... customers and employees. We're on the search for a Part-Time Assistant Manager - Level 2 that will ... help lead the loudest store in the mall. You'll support the Store Manager in achieving store ...
Assign and monitor workloads, balancing resources to meet service level agreements (SLAs) and ... 2 years in a team lead, senior coordinator, or supervisory capacity. * Ability to travel 5% as ...
Quick apply
Assign and monitor workloads, balancing resources to meet service level agreements (SLAs) and ... 2 years in a team lead, senior coordinator, or supervisory capacity. * Ability to travel 5% as ...
Customer Service Representative
Fuquay Varina, NC · On-site
$13.25 - $18/hr
Associate degree (AA) or equivalent from a two-year college or technical school, or six months to ... The noise level in the work environment ranges from quiet to loud. Physical Demands: The physical ...
Customer Service Representative
Fuquay Varina, NC · On-site
$13.25 - $18/hr
Associate degree (AA) or equivalent from a two-year college or technical school, or six months to ... The noise level in the work environment ranges from quiet to loud. Physical Demands: The physical ...
Customer Service Level Two information
See Raleigh, NC salary details
$9.58 - $11.09
2% of jobs
$11.09 - $12.60
4% of jobs
$12.60 - $14.11
11% of jobs
$14.94 is the 25th percentile. Wages below this are outliers.
$14.11 - $15.61
15% of jobs
The median wage is $17 / hr.
$15.61 - $17.12
20% of jobs
$17.12 - $18.63
15% of jobs
$19.67 is the 75th percentile. Wages above this are outliers.
$18.63 - $20.14
13% of jobs
$20.14 - $21.65
7% of jobs
$21.65 - $23.15
6% of jobs
$23.15 - $24.66
4% of jobs
$24.66 - $26.17
3% of jobs
$9
$18
$26
How much do customer service level two jobs pay per hour?
As of Aug 11, 2026, the average hourly pay for customer service level two in Raleigh, NC is $18.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $20.34 per hour, depending on experience, location, and employer.
What are two jobs that require customer service skills?
Customer Service Level Two roles require strong communication and problem-solving skills to assist customers effectively. Other jobs that require customer service skills include retail associates and call center representatives, both of which involve interacting with customers regularly and addressing their needs efficiently.
What are popular job titles related to Customer Service Level Two jobs in Raleigh, NC? For Customer Service Level Two jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Customer Service Level Two jobs in Raleigh, NC look for? The top searched job categories for Customer Service Level Two jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Customer Service Level Two jobs? Cities near Raleigh, NC with the most Customer Service Level Two job openings:
Job description
Company Description
Ask IT Consulting Inc, backed by a $500 million Microtek group company, provides an industry leading blend of technology, business consulting, and outsourcing services. Ask IT is a minority-owned enterprise; it has been founded on providing the highest quality possible and on the devotion to customer satisfaction. ASK IT consulting is an equal opportunity employer, which is a global staffing, consulting and technology solutions company, offering industry-specific solutions to fortune 500 clients and worldwide corporations.
Job Description
The position is the iNovah Level 2 Technical Analyst position for the NC Department of Transportation's iNovah Payment Credit and Debit System (IPCS).
Provide application support for IPCS and ensure it is operational during business hours
Monitor IPCS by regular review of system health indicators, reports from the mainframe interface system (STARS) and IPCS system dashboard and reports.
Note problems and identify performance trends. Where approved, take correction action to improve performances and circumvent problems from arising.
Provide Level 2 Help Desk Technical Leadership and support
Receive, log and fully document requests for support from help desk, other service delivery staff and/or users; investigate problems and other requests for support and determine appropriate actions to take
Monitor progress of requests for support through resolution and ensure users and other interested parties are kept informed
Escalate defects, systems and network issues to appropriate resources
Escalate 3rd party software and hardware issues to vendors, insuring proper attention is given to the issue depending on severity
Provide Technical Support and leadership for Change and Release Management
Provide monthly updates and communication with the vendor, the management team, and development teams on all changes, patches, fixes and outstanding issues.
Escalate 3rd party software and hardware issues to vendors, insuring proper attention is given to the issue depending on severity
Provide leadership and direct input to annual PCI Audits
Reaffirm scope and maintain IPCS documentation related to PCI compliance
Verify vendor and application compliance (PA DSS Compliance)
Address questions regarding IPCS in assessor interviews
Participate in PCI Risk Assessment
Manage incidents identified by audit through resolution
Participant in and provide input to reoccurring PCI Audits
Manage remediation of issues identified by vulnerability assessments
Manage remediation of issues identified by penetration tests
Maintain IPCS documentation related to PCI compliance
Become an expert on the use of all aspects of the system as a subject matter expert.
Provide updates and communication to users, the management team, and development teams on all application/system issues
Coordinate production emergencies with internal experts and key stakeholders
Establish strong relationships and collaborate with the development teams, system administrators, network administrators, users and vendor
Defines and documents customer business functions and processes.
Additional Information
If you are interested in finding out more about opportunities near you, if you are in need of a staffing firm such as ours, or if you just have a question regarding your resume and career path, please email me at ryanaskitc.com
About Ask IT Consulting
Sourced by ZipRecruiter
Ask IT Consulting, based in Holtsville, NY, US, is a dynamic player in the IT and business solutions industry. Their services portfolio, as outlined on their official website (askitc.com), spans across a broad spectrum which includes IT consulting, talent management, digital and technology solutions. Founded with the goal to provide clients with the highest quality IT services, the company has steadily evolved and expanded as a leading resource, maintaining a powerful presence in the fields of information technology and business solutions alike. Ask IT Consulting believes firmly in its core values, which pivots upon integrity, excellence, respect, commitment, and diversity. As part of its mission, the company strives to deliver innovative and effective solutions for their clients that are tailored to meet their unique needs and objectives.
Industry
It services
Company size
51 - 200 Employees
Headquarters location
Holtsville, NY, US
Year founded
2008