... Service Desk Technician (Level I / Level II) to provide support to a ... Federal Government customer in the Butner, NC, location. This is an exempt remote role.
... Service Desk Technician (Level I / Level II) to provide support to a ... Federal Government customer in the Butner, NC, location. This is an exempt remote role.
... Service Desk Technician (Level I / Level II) to provide support to a ... Federal Government customer in the Butner, NC, location. This is an exempt remote role.
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... Service Desk Technician (Level I / Level II) to provide support to a ... Federal Government customer in the Butner, NC, location. This is an exempt remote role.
... Service Desk Technician (Level I / Level II) to provide support to a ... Federal Government customer in the Butner, NC, location. This is an exempt remote role.
... Service Desk Technician (Level I / Level II) to provide support to a ... Federal Government customer in the Butner, NC, location. This is an exempt remote role.
Customer Service Representative
Cary, NC · On-site
$16.25 - $22.25/hr
Perform capacity planning to meet cyclical demand and service-level commitments * Reprioritize ... Deliver a consistent, high-quality customer experience aligned with KPIs Qualifications * 2-5 years ...
Customer Service Representative
Cary, NC · On-site
$16.25 - $22.25/hr
Perform capacity planning to meet cyclical demand and service-level commitments * Reprioritize ... Deliver a consistent, high-quality customer experience aligned with KPIs Qualifications * 2-5 years ...
Customer Service Representative
Cary, NC · On-site
$15.75 - $21.25/hr
Perform capacity planning to meet cyclical demand and service-level commitments * Reprioritize ... Deliver a consistent, high-quality customer experience aligned with KPIs Qualifications * 2-5 years ...
Customer Service Representative
Cary, NC · On-site
$15.75 - $21.25/hr
Perform capacity planning to meet cyclical demand and service-level commitments * Reprioritize ... Deliver a consistent, high-quality customer experience aligned with KPIs Qualifications * 2-5 years ...
Level II Technician
Durham, NC · On-site
$20/hr
... levels, and customers daily. IT Technician II Responsibilities: * Provide support of incoming ... Prioritize incidents and service requests according to defined processes to meet defined SLAs.
Level II Technician
Durham, NC · On-site
$20/hr
... levels, and customers daily. IT Technician II Responsibilities: * Provide support of incoming ... Prioritize incidents and service requests according to defined processes to meet defined SLAs.
Customer Service Specialist
Raleigh, NC · On-site +1
$17/hr
Customer Service Specialist Pay Rate: $17.00 per hour Location: Remote About the Role We are ... Consistently meet or exceed service level agreements (SLAs) What We're Looking For Required ...
Customer Service Specialist
Raleigh, NC · On-site +1
$17/hr
Customer Service Specialist Pay Rate: $17.00 per hour Location: Remote About the Role We are ... Consistently meet or exceed service level agreements (SLAs) What We're Looking For Required ...
Customer Service Specialist
Raleigh, NC · On-site +1
$17/hr
Customer Service Specialist Pay Rate: $17.00 per hour Location: Remote About the Role We are ... Consistently meet or exceed service level agreements (SLAs) What We're Looking For Required ...
Customer Service Specialist
Raleigh, NC · On-site +1
$17/hr
Customer Service Specialist Pay Rate: $17.00 per hour Location: Remote About the Role We are ... Consistently meet or exceed service level agreements (SLAs) What We're Looking For Required ...
Customer Service Coordinator 2
Cary, NC · On-site
$33.50/hr
Customer Service Coordinator Location : Cary, NC Duration : 12 months Shift timing : Various ... level of quality • Experience communicating ideas and rationale to internal teams and customers ...
Customer Service Coordinator 2
Cary, NC · On-site
$33.50/hr
Customer Service Coordinator Location : Cary, NC Duration : 12 months Shift timing : Various ... level of quality • Experience communicating ideas and rationale to internal teams and customers ...
Technician - Level 2
Benson, NC · On-site
$21.38 - $29.39/hr
Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From ... Shop Mechanic, Mechanic, Technician, Service Foreman, Service Manager, Shop Manager, Mechanic ...
Technician - Level 2
Benson, NC · On-site
$21.38 - $29.39/hr
Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From ... Shop Mechanic, Mechanic, Technician, Service Foreman, Service Manager, Shop Manager, Mechanic ...
Technician - Level 2
Benson, NC · On-site
$21.38 - $29.39/hr
Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From ... service are what truly distinguish us from the competition. We pride ourselves on investing in our ...
Technician - Level 2
Benson, NC · On-site
$21.38 - $29.39/hr
Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From ... service are what truly distinguish us from the competition. We pride ourselves on investing in our ...
Technician - Level 2
Garner, NC · On-site
$21.38 - $29.39/hr
Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From ... Develop new skills for a career track in service or operation management * Work with an incredible ...
Technician - Level 2
Garner, NC · On-site
$21.38 - $29.39/hr
Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From ... Develop new skills for a career track in service or operation management * Work with an incredible ...
Technician - Level 2
Benson, NC · On-site
$21.38 - $29.39/hr
Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From ... Shop Mechanic, Mechanic, Technician, Service Foreman, Service Manager, Shop Manager, Mechanic ...
Technician - Level 2
Benson, NC · On-site
$21.38 - $29.39/hr
Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From ... Shop Mechanic, Mechanic, Technician, Service Foreman, Service Manager, Shop Manager, Mechanic ...
Technician - Level 2
Garner, NC · On-site
$21.38 - $29.39/hr
Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From ... service are what truly distinguish us from the competition. We pride ourselves on investing in our ...
Technician - Level 2
Garner, NC · On-site
$21.38 - $29.39/hr
Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From ... service are what truly distinguish us from the competition. We pride ourselves on investing in our ...
Technician - Level 2
Benson, NC · On-site
$21.38 - $29.39/hr
Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From ... Develop new skills for a career track in service or operation management * Work with an incredible ...
Technician - Level 2
Benson, NC · On-site
$21.38 - $29.39/hr
Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From ... Develop new skills for a career track in service or operation management * Work with an incredible ...
Technician - Level 2
Garner, NC · On-site
$21.38 - $29.39/hr
Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From ... Shop Mechanic, Mechanic, Technician, Service Foreman, Service Manager, Shop Manager, Mechanic ...
Technician - Level 2
Garner, NC · On-site
$21.38 - $29.39/hr
Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From ... Shop Mechanic, Mechanic, Technician, Service Foreman, Service Manager, Shop Manager, Mechanic ...
Technician - Level 2
Garner, NC · On-site
$21.38 - $29.39/hr
Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From ... Shop Mechanic, Mechanic, Technician, Service Foreman, Service Manager, Shop Manager, Mechanic ...
Technician - Level 2
Garner, NC · On-site
$21.38 - $29.39/hr
Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From ... Shop Mechanic, Mechanic, Technician, Service Foreman, Service Manager, Shop Manager, Mechanic ...
Customer Service Specialist II
Morrisville, NC · On-site
$16 - $21/hr
As a Customer Service Specialist II, you'll manage complex customer accounts and provide expert-level support throughout the order-to-delivery cycle. You'll serve as a key liaison between customers ...
Customer Service Specialist II
Morrisville, NC · On-site
$16 - $21/hr
As a Customer Service Specialist II, you'll manage complex customer accounts and provide expert-level support throughout the order-to-delivery cycle. You'll serve as a key liaison between customers ...
Customer Service Specialist II
$16 - $21/hr
As a Customer Service Specialist II, you'll manage complex customer accounts and provide expert-level support throughout the order-to-delivery cycle. You'll serve as a key liaison between customers ...
Customer Service Specialist II
$16 - $21/hr
As a Customer Service Specialist II, you'll manage complex customer accounts and provide expert-level support throughout the order-to-delivery cycle. You'll serve as a key liaison between customers ...
Customer Service Specialist II
Morrisville, NC · On-site
$16 - $21/hr
As a Customer Service Specialist II, you'll manage complex customer accounts and provide expert-level support throughout the order-to-delivery cycle. You'll serve as a key liaison between customers ...
Customer Service Specialist II
Morrisville, NC · On-site
$16 - $21/hr
As a Customer Service Specialist II, you'll manage complex customer accounts and provide expert-level support throughout the order-to-delivery cycle. You'll serve as a key liaison between customers ...
Customer Service Level Two information
See Raleigh, NC salary details
$9.58 - $11.09
2% of jobs
$11.09 - $12.60
4% of jobs
$12.60 - $14.11
11% of jobs
$14.94 is the 25th percentile. Wages below this are outliers.
$14.11 - $15.61
15% of jobs
The median wage is $17 / hr.
$15.61 - $17.12
20% of jobs
$17.12 - $18.63
15% of jobs
$19.67 is the 75th percentile. Wages above this are outliers.
$18.63 - $20.14
13% of jobs
$20.14 - $21.65
7% of jobs
$21.65 - $23.15
6% of jobs
$23.15 - $24.66
4% of jobs
$24.66 - $26.17
3% of jobs
$9
$18
$26
How much do customer service level two jobs pay per hour?
As of Aug 11, 2026, the average hourly pay for customer service level two in Raleigh, NC is $18.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $20.34 per hour, depending on experience, location, and employer.
What are two jobs that require customer service skills?
Customer Service Level Two roles require strong communication and problem-solving skills to assist customers effectively. Other jobs that require customer service skills include retail associates and call center representatives, both of which involve interacting with customers regularly and addressing their needs efficiently.
What are popular job titles related to Customer Service Level Two jobs in Raleigh, NC? For Customer Service Level Two jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Customer Service Level Two jobs in Raleigh, NC look for? The top searched job categories for Customer Service Level Two jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Customer Service Level Two jobs? Cities near Raleigh, NC with the most Customer Service Level Two job openings:
Full-time
Re-posted 26 days ago
Job description
Dynamic Solutions Technology, LLC (DST), a premier strategic services firm that meets IT and Service needs for commercial and government clients, is seeking a full-time Service Desk Technician (Level I / Level II) to provide support to a Federal Government customer in the Butner, NC, location. This is an exempt remote role.
Responsibilities Include:
Required Experience:
Required Education/Training:
Responsibilities Include:
- Provide first-line technical support for desktops, laptops, 10Zig zero clients, mobile thin clients, and workstation peripherals.
- Manage user accounts, passwords, permissions, and access requests in accordance with organizational security policies.
- Troubleshoot hardware, software, operating system, network connectivity, and peripheral device issues.
- Install, configure, and maintain workstation hardware, software applications, and operating systems.
- Ensure workstations remain compliant with approved configurations, security baselines, patches, and enterprise standards.
- Receive and process support requests via telephone, ServiceNow ticketing system, remote support tools, and walk-in inquiries.
- Diagnose user-reported issues, assign appropriate priorities, and escalate complex incidents to Level II or specialized support teams as required.
- Track ticket status, document troubleshooting steps, and communicate progress, resolutions, and issues to users and Service Desk management.
- Create and maintain Knowledge Base articles, troubleshooting guides, checklists, procedures, Service Level Agreements (SLAs), and end-user documentation.
- Collaborate with development teams to reproduce and validate issues in test environments and support operational configuration management activities.
- Assist with Windows Operating System deployment, imaging, configuration management, and workstation provisioning.
- Evaluate user requirements, workflows, and business processes to recommend effective information technology solutions.
- Provide end-user training and technical guidance to improve system utilization, productivity, and customer satisfaction
Required Experience:
- 2-4 years minimum Help Desk Administrtion experience.
- Be able to exercise a high degree of discretion when evaluating client's operating systems, hardware configuration, firewalls, security, and network infrastructure.
- Demonstrate a wide degree of creativity and latitude as expected.
Required Education/Training:
- Bachelors of Science degree in Information Technology or related field; relevant and equivalent experience may be substituted for degree requirement.
- Certifications: CompTIA A+ certification or higher