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Customer Service Intake Representative Jobs (NOW HIRING)

Labcorp

Patient Intake Representative

Fort Wayne, IN · On-site

High School Diploma or GED or equivalent * 1 year or more of customer service experience Preferred ... Our Patient Intake Representatives are the face of the company and are the point of contact for our ...

Assuranceamerica

Intake Representative I

Mcallen, TX

$38K - $52K/yr

The Intake Representative I will be responsible for handling inbound calls regarding automobile ... This person will provide excellent customer service by entering new claims in the system and ...

Dinsmore

Business Intake Representative

Cincinnati, OH · On-site

Dinsmore is seeking a Business Intake Representative at our Cincinnati, OH location. This ... Exceptional interpersonal skills with a positive and helpful customer service attitude * Ability to ...

Hunter Health

Patient Intake Representative

Wichita, KS · On-site

The Patient Intake Representative (PIR) is responsible for providing excellent customer service to our patients and to each person who enters the clinic. This position ensures accurate completion of ...

TrinityRail

Customer Service Representative

Ferguson, KY

$13.75 - $18.75/hr

RSI Logistics , a subsidiary of TrinityRail, is seeking a Customer Service Representative for our ... Customer Service, intake of BOLs, and commodities being delivered or transferred * Fulfill daily ...

TrinityRail

Customer Service Representative

Ferguson, KY · On-site

$13.75 - $18.75/hr

RSI Logistics , a subsidiary of TrinityRail, is seeking a Customer Service Representative for our ... Customer Service, intake of BOLs, and commodities being delivered or transferred * Fulfill daily ...

Lexington Medical Center

Intake Representative

West Columbia, SC · On-site

$14.25 - $18.50/hr

Models exceptional customer service behavior and serves as an internal consultant for the emergency ... Will communicate effectively both within the organization and with other representatives of outside ...

Trinity Health

Intake Representative I

Ann Arbor, MI

$36K - $42K/yr

Provides a high level of customer service to all internal and external customers. Provides front ... Provides intake services to callers requesting outpatient mental health, chemical dependency or ...

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How much do customer service intake representative jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for customer service intake representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Customer Service Intake Representative vs Customer Support Specialist?

AspectCustomer Service Intake RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may prefer customer service certificationsHigh school diploma; certifications like HDI Customer Service Representative can be a plus
Work EnvironmentCall centers, office settings, or remoteCall centers, technical support centers, or online
Employer & IndustryCustomer service departments across various industriesTechnical, retail, or service industries with product support needs
Search & Comparison IntentUnderstanding roles focused on intake and initial customer contactSeeking technical or product support roles with customer interaction

The Customer Service Intake Representative primarily handles initial customer contact, gathers information, and directs inquiries. In contrast, a Customer Support Specialist often provides technical assistance and problem resolution. Both roles require strong communication skills and customer service experience, but they differ in focus and responsibilities within the customer service spectrum.

More about Customer Service Intake Representative jobs
What job categories do people searching Customer Service Intake Representative jobs look for? The top searched job categories for Customer Service Intake Representative jobs are:
Customer Service Intake Representative jobs near you
Infographic showing various Customer Service Intake Representative job openings in the United States as of May 2026, with employment types broken down into 25% As Needed, and 75% Full Time. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Patient Intake Representative

Patient Intake Representative

Labcorp

Fort Wayne, IN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

Labcorp rating

6.6

Company rating: 6.6 out of 10

Based on 1,089 frontline employees who took The Breakroom Quiz

77th of 103 rated laboratories

Job description

Labcorp is a global leader in diagnostic testing and drug development solutions, helping healthcare providers, researchers, and patients make informed decisions that advance care. Join us in our mission to improve health and improve lives.
Labcorp is seeking a Patient Intake Rep to join our team at 3909 New Vision, Fort Wayne, IN.
Work Schedule: Monday - Friday 6:00am-2:30pm, rotating Saturdays 8:00am-12:00pm
Job Responsibilities:
  • Schedule patient appointments and greet patients upon appointment arrival
  • Ensure a welcoming environment for all patients and visitors
  • Assist patients with registration and check in procedures
  • Data entry of patient demographics and billing information
  • Verification of insurance coverage and collect/post payments to patient accounts
  • Collect and prepare specimens for testing and analysis when needed
  • Call physician offices to confirm the accuracy of test orders
  • Monitor and log patient wait times on a regular basis
  • Notify the supervisor of any patient issues in a timely manner
  • Promote and provide information about LabCorp patient services
  • Manage office supplies to ensure proper inventory levels
  • Open and close the office when necessary
  • Perform administrative and clerical duties as necessary

Minimum Qualifications:
  • High School Diploma or GED or equivalent
  • 1 year or more of customer service experience

Preferred Qualifications:
  • 1 year or more of patient facing healthcare experience

Additional Job Standards:
  • Experience working in a team environment
  • Strong data entry and organizational skills
  • High level of attention to detail
  • Proficient in MS Office
  • Flexibility to work overtime as needed
  • Able to pass a standardized colorblindness test

At LabCorp we have a passion for helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then LabCorp could be a great next career step!
Our Patient Intake Representatives are the face of the company and are the point of contact for our patients. If you are passionate about helping people and have a drive for service, then Labcorp could be a great next career step!
PST's may be eligible for participation in the PST Incentive Plan, which pays a quarterly bonus based on performance metrics
Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here.
If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!
Labcorp is proud to be an Equal Opportunity Employer:
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
We encourage all to apply
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