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Customer Service Intake Representative Jobs (NOW HIRING)

Intake Representative

Novi, MI · On-site

$35K - $40K/yr

... do Intake Representatives want to work here? The reason people love working for KabaFusion is ... We have a national network of pharmacies and nursing offices strategically placed to service 40 ...

Intake Representative

Boca Raton, FL · On-site

$35K - $40K/yr

... do Intake Representatives want to work here? The reason people love working for KabaFusion is ... We have a national network of pharmacies and nursing offices strategically placed to service 40 ...

... do Intake Representatives want to work here? The reason people love working for KabaFusion is ... We have a national network of pharmacies and nursing offices strategically placed to service 40 ...

Intake Representative

Albany, NY · On-site

$20 - $26/hr

... do Intake Representatives want to work here? The reason people love working for KabaFusion is ... We have a national network of pharmacies and nursing offices strategically placed to service 40 ...

... do Intake Representatives want to work here? The reason people love working for KabaFusion is ... We have a national network of pharmacies and nursing offices strategically placed to service 40 ...

Intake Representative (Acute)

Carrollton, TX · On-site

$36K - $41K/yr

... do Intake Representatives want to work here? The reason people love working for KabaFusion is ... We have a national network of pharmacies and nursing offices strategically placed to service 40 ...

JOB SUMMARY As an Intake Representative, you'll conduct lead followup, complete intake calls, and ... customer service, call center, or similar client-facing roles. Knowledge/Skills/Abilities Clear ...

Intake Representative (Specialty)

Houston, TX · On-site

$35K - $41K/yr

... do Intake Representatives want to work here? The reason people love working for KabaFusion is ... We have a national network of pharmacies and nursing offices strategically placed to service 40 ...

Intake Representative (Specialty)

Orlando, FL · On-site

$35K - $40K/yr

... do Intake Representatives want to work here? The reason people love working for KabaFusion is ... We have a national network of pharmacies and nursing offices strategically placed to service 40 ...

Administered by specially trained infusion nurses, these services are provided at standalone ... customer relationships that yield loyalty. * Investigate and verify benefits for pharmacy and ...

Intake Representative (Specialty)

Novi, MI · On-site

$35K - $40K/yr

... do Intake Representatives want to work here? The reason people love working for KabaFusion is ... We have a national network of pharmacies and nursing offices strategically placed to service 40 ...

... do Intake Representatives want to work here? The reason people love working for KabaFusion is ... We have a national network of pharmacies and nursing offices strategically placed to service 40 ...

... do Intake Representatives want to work here? The reason people love working for KabaFusion is ... We have a national network of pharmacies and nursing offices strategically placed to service 40 ...

... do Intake Representatives want to work here? The reason people love working for KabaFusion is ... We have a national network of pharmacies and nursing offices strategically placed to service 40 ...

New

INTAKE CSR

Warwick, RI · On-site

$15.50 - $21.25/hr

Job Summary To continue "bringing the caring home and keeping the heart in all we do" the Intake Customer Service person ensures intake information meets established admission criteria and is ...

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Customer Service Intake Representative information

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How much do customer service intake representative jobs pay per hour?

As of Aug 3, 2026, the average hourly pay for customer service intake representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Customer Service Intake Representative vs Customer Support Specialist?

AspectCustomer Service Intake RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may prefer customer service certificationsHigh school diploma; certifications like HDI Customer Service Representative can be a plus
Work EnvironmentCall centers, office settings, or remoteCall centers, technical support centers, or online
Employer & IndustryCustomer service departments across various industriesTechnical, retail, or service industries with product support needs
Search & Comparison IntentUnderstanding roles focused on intake and initial customer contactSeeking technical or product support roles with customer interaction

The Customer Service Intake Representative primarily handles initial customer contact, gathers information, and directs inquiries. In contrast, a Customer Support Specialist often provides technical assistance and problem resolution. Both roles require strong communication skills and customer service experience, but they differ in focus and responsibilities within the customer service spectrum.

More about Customer Service Intake Representative jobs
Infographic showing various Customer Service Intake Representative job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Intake Representative

KabaFusion

Novi, MI • On-site

$35K - $40K/yr

Full-time

Life, Retirement, PTO

Re-posted 29 days ago


KabaFusion rating

7.6

Company rating: 7.6 out of 10

Based on 14 frontline employees who took The Breakroom Quiz


Job description



Come join an exciting and innovative company that puts the “care” back in healthcare!


Why do Intake Representatives want to work here? The reason people love working for KabaFusion is because of the impact we have on our patients. Here, it doesn’t matter what your role is, you will be part of a team that works collaboratively to change lives. You will go home knowing you’ve made a difference and improved someone’s life.

About us:

What started as a single pharmacy in 2010 has grown into KabaFusion becoming the largest privately held home infusion company in the country. We have a national network of pharmacies and nursing offices strategically placed to service 40+ states. Couple that with over 30 years of combined experience and it’s no wonder why KabaFusion is the industry leader in home infusion.

About the role:

As an Intake Representative at KabaFusion, you are responsible for processing referrals and getting patients on service. This will include commercial, private and government insurances for patients receiving chronic therapies; primarily IVIg (Intravenous Immunoglobulin) or SCIg (Subcutaneous Immunoglobulin). You will work collaboratively with other departments to ensure we are providing an exceptional level of patient care with each interaction.

Essential Duties & Responsibilities:

  • Initiates intake process gathers relevant data from referral sources and completes intake paperwork.
  • Verify insurance and eligibility along with obtaining authorizations when necessary.
  • Completes start of care paperwork.
  • Contact patients to confirm information and notify them of their financial obligation.

As an Intake Coordinator, you bring:

  • High school diploma or equivalent
  • Knowledge of HCPC, ICD-10 and CPT codes
  • At least 2-years previous intake experience including eligibility and authorization.

Our Benefits:

  • Competitive Compensation
  • Benefits start on your 1st day of employment
  • 401K w/ 4% Match – no waiting or vesting period
  • PTO / Floating Holidays / Paid Holidays
  • Company Paid Life Insurance & short-term disability
  • Employee Assistance programs to help with mental health / wellness
  • Learning & Development Programs
  • Perks… includes discounts on travel, cell phone, clothing, and more…
  • Generous employee referral program

KabaFusion is a mission driven company with a focus on innovation and patient care so, as an Intake Representative, if that sounds like something you want to be a part of, then look no further.



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