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Customer Service Intake Representative Jobs (NOW HIRING)

... do Intake Representatives want to work here? The reason people love working for KabaFusion is ... We have a national network of pharmacies and nursing offices strategically placed to service 40 ...

High School Diploma or GED or equivalent * 1 year or more of customer service experience Preferred ... Our Patient Intake Representatives are the face of the company and are the point of contact for our ...

High School Diploma or GED or equivalent * 1 year or more of customer service experience Preferred ... Our Patient Intake Representatives are the face of the company and are the point of contact for our ...

High School Diploma or GED or equivalent * 1 year or more of customer service experience Preferred ... Our Patient Intake Representatives are the face of the company and are the point of contact for our ...

High School Diploma or GED or equivalent * 1 year or more of customer service experience Preferred ... Our Patient Intake Representatives are the face of the company and are the point of contact for our ...

High School Diploma or GED or equivalent * 1 year or more of customer service experience Preferred ... Our Patient Intake Representatives are the face of the company and are the point of contact for our ...

High School Diploma or GED or equivalent * 1 year or more of customer service experience Preferred ... Our Patient Intake Representatives are the face of the company and are the point of contact for our ...

High School Diploma or GED or equivalent * 1 year or more of customer service experience Preferred ... Our Patient Intake Representatives are the face of the company and are the point of contact for our ...

High School Diploma or GED or equivalent * 1 year or more of customer service experience Preferred ... Our Patient Intake Representatives are the face of the company and are the point of contact for our ...

High School Diploma or GED or equivalent * 1 year or more of customer service experience Preferred ... Our Patient Intake Representatives are the face of the company and are the point of contact for our ...

High School Diploma or GED or equivalent * 1 year or more of customer service experience Preferred ... Our Patient Intake Representatives are the face of the company and are the point of contact for our ...

High School Diploma or GED or equivalent * 1 year or more of customer service experience Preferred ... Our Patient Intake Representatives are the face of the company and are the point of contact for our ...

High School Diploma or GED or equivalent * 1 year or more of customer service experience Preferred ... Our Patient Intake Representatives are the face of the company and are the point of contact for our ...

High School Diploma or GED or equivalent * 1 year or more of customer service experience Preferred ... Our Patient Intake Representatives are the face of the company and are the point of contact for our ...

Intake Representative I

Mcallen, TX

$38K - $52K/yr

The Intake Representative I will be responsible for handling inbound calls regarding automobile ... This person will provide excellent customer service by entering new claims in the system and ...

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Customer Service Intake Representative information

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How much do customer service intake representative jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for customer service intake representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Customer Service Intake Representative vs Customer Support Specialist?

AspectCustomer Service Intake RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may prefer customer service certificationsHigh school diploma; certifications like HDI Customer Service Representative can be a plus
Work EnvironmentCall centers, office settings, or remoteCall centers, technical support centers, or online
Employer & IndustryCustomer service departments across various industriesTechnical, retail, or service industries with product support needs
Search & Comparison IntentUnderstanding roles focused on intake and initial customer contactSeeking technical or product support roles with customer interaction

The Customer Service Intake Representative primarily handles initial customer contact, gathers information, and directs inquiries. In contrast, a Customer Support Specialist often provides technical assistance and problem resolution. Both roles require strong communication skills and customer service experience, but they differ in focus and responsibilities within the customer service spectrum.

More about Customer Service Intake Representative jobs
Infographic showing various Customer Service Intake Representative job openings in the United States as of May 2026, with employment types broken down into 25% As Needed, and 75% Full Time. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Intake Representative (Acute)

Intake Representative (Acute)

KabaFusion

Cerritos, CA • On-site

$24 - $29/hr

Full-time

Life, Retirement, PTO

Posted 24 days ago


KabaFusion rating

7.1

Company rating: 7.1 out of 10

Based on 12 frontline employees who took The Breakroom Quiz


Job description


Come join an exciting and innovative company that puts the “care” back in healthcare!

Why do Intake Representatives want to work here? The reason people love working for KabaFusion is because of the impact we have on our patients. Here, it doesn’t matter what your role is, you will be part of a team that works collaboratively to change lives. You will go home knowing you’ve made a difference and improved someone’s life.

About us:

What started as a single pharmacy in 2010 has grown into KabaFusion becoming the largest privately held home infusion company in the country. We have a national network of pharmacies and nursing offices strategically placed to service 40+ states. Couple that with over 30 years of combined experience and it’s no wonder why KabaFusion is the industry leader in home infusion.

About the role:

As an Intake Representatives at KabaFusion, you are responsible for processing referrals and getting patients on service. This will include commercial, private and government insurances for patients receiving acute therapies; consisting of TPN (total parenteral nutrition), IV Antibiotics, and inotropic medications. You will work collaboratively with other departments to ensure we are providing an exceptional level of patient care with each interaction.

Essential Duties & Responsibilities:

  • Initiates intake process gathers relevant data from referral sources and completes intake paperwork.
  • Verify insurance and eligibility along with obtaining authorizations when necessary.
  • Completes start of care paperwork.
  • Contact patients to confirm information and notify them of their financial obligation.

As an Intake Coordinator, you bring:

  • High school diploma or equivalent
  • Knowledge of HCPC, ICD-10 and CPT codes
  • At least 2-years previous intake experience including eligibility and authorization.

Our Benefits:

  • Competitive Compensation
  • Benefits start on your 1st day of employment
  • 401K w/ 4% Match – no waiting or vesting period
  • PTO / Floating Holidays / Paid Holidays
  • Company Paid Life Insurance and short-term disability
  • Employee Assistance programs to help with mental health / wellness
  • Learning & Development Programs
  • Perks… includes discounts on travel, cell phone, clothing, and more…
  • Generous employee referral program

To learn more about KabaFusion, please visit our careers page: https://www.kabafusion.com/careers/


KabaFusion is a mission driven company with a focus on innovation and patient care so, as an Intake Representative, if that sounds like something you want to be a part of, then look no further.








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