ZipRecruiter

Log In

1

Customer Service Hospital Jobs (NOW HIRING)

next page

Showing results 1-20

All JobsCustomer Service Hospital Jobs

Customer Service Hospital information

See salary details

$9

$18

$26

How much do customer service hospital jobs pay per hour?

As of Jul 2, 2026, the average hourly pay for customer service hospital in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are some common challenges faced by a Customer Service Representative in a hospital setting, and how can they be managed?

Customer Service Representatives in hospitals often encounter challenges such as handling distressed or anxious patients, navigating complex healthcare systems, and maintaining clear communication between medical staff and families. Managing these challenges requires strong interpersonal skills, patience, and the ability to stay calm under pressure. Training in conflict resolution and knowledge of hospital processes can also help representatives provide timely, compassionate support while ensuring accurate information is relayed to patients and their families.

What are the key skills and qualifications needed to thrive as a Customer Service Representative in a hospital, and why are they important?

To excel as a Customer Service Representative in a hospital, you need strong communication skills, knowledge of healthcare processes, and typically a high school diploma or equivalent. Familiarity with hospital information systems, electronic health record (EHR) software, and multi-line phone systems is often required. Compassion, patience, and problem-solving abilities help you provide exceptional service and support to patients and families during stressful times. These competencies are essential to ensure smooth patient experiences, accurate information flow, and a supportive hospital environment.

What are customer service hospital jobs?

Customer service hospital jobs involve assisting patients, visitors, and healthcare staff by providing information, resolving concerns, and ensuring a positive experience in a hospital setting. These roles may include answering questions about hospital services, handling patient admissions and discharges, and responding to complaints or requests. Customer service representatives in hospitals play a crucial role in maintaining clear communication and supporting both patient satisfaction and hospital operations.

What jobs pay 4000 a week without a degree?

In the healthcare sector, some high-paying roles like medical sales representatives or specialized medical equipment technicians can earn around $4,000 weekly without a degree, often requiring relevant experience, certifications, or on-the-job training. Customer service roles in hospitals typically do not reach this level of pay, but managerial or supervisory positions may approach or exceed this income with experience and additional responsibilities.

What does customer service do at a hospital?

Customer service staff at a hospital assist patients and visitors by providing information, answering questions, and helping with appointments or billing issues. They ensure a positive experience by addressing concerns, coordinating communication between patients and medical staff, and maintaining a welcoming environment.

What's the highest paying customer service job?

In customer service roles, managerial positions such as Customer Service Manager or Director typically offer the highest salaries, often exceeding $70,000 annually. Specialized roles in technical support or customer success that require industry certifications or technical skills can also command higher pay.

How to become a healthcare customer service representative?

To become a healthcare customer service representative, candidates typically need a high school diploma or equivalent and strong communication skills. Relevant experience in customer service, familiarity with healthcare terminology, and proficiency with computer systems or customer management software can improve job prospects. Some employers may also require certification in healthcare customer service or related fields.

What is the difference between Customer Service Hospital vs Customer Service Call Center?

AspectCustomer Service HospitalCustomer Service Call Center
CredentialsHigh school diploma or equivalent; healthcare-specific trainingHigh school diploma or equivalent; general customer service training
Work EnvironmentHospitals, clinics, healthcare facilitiesCall centers, office settings
Industry UsageHealthcare industryVarious industries including retail, telecom, finance
Common Search/ComparisonCustomer Service Hospital vs Customer Service Call Center

Customer Service Hospital roles focus on assisting patients and healthcare providers within medical settings, requiring healthcare-specific knowledge. In contrast, Customer Service Call Center positions handle general customer inquiries across various industries, often in a call center environment. Both roles involve communication skills but differ significantly in industry context and required expertise.

More about Customer Service Hospital jobs
What cities are hiring for Customer Service Hospital jobs? Cities with the most Customer Service Hospital job openings:
What states have the most Customer Service Hospital jobs? States with the most job openings for Customer Service Hospital jobs include:
What job categories do people searching Customer Service Hospital jobs look for? The top searched job categories for Customer Service Hospital jobs are:
Customer Service Hospital jobs near you
Infographic showing various Customer Service Hospital job openings in the United States as of June 2026, with employment types broken down into 3% As Needed, 46% Full Time, 45% Part Time, and 6% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Veterinary Customer Service Representative

Veterinary Customer Service Representative

Vet Care Vaccination Services Inc

Garden Grove, CA • On-site

$18/hr

Other

Medical, Retirement, PTO

Posted 22 days ago

Job description

Benefits:

Company parties

Competitive salary

Free food & snacks

Health insurance

Opportunity for advancement

Paid time off

Training & development

Tuition assistance

Do you want to work at a growing hospital in the wonderful city of Garden Grove? Do you want to lead a team of knowledgeable and experienced team members? Do you want to work in a positive and friendly environment? If you say yes to any of these questions, then apply now!

Vet Care Pet Clinic is looking for a Customer Service Representative to join our hospital team. We have wonderful clients, and we provide excellent patient care. We believe in supporting our team members and we are looking for a strong team member to join our hospital.

Celebrating 28 years of service, Vet Care Pet Clinic is a fast paced, one-doctor, family-owned veterinary hospital in West Garden Grove, CA. We provide full-service general practice veterinary care. In addition to our full-service hospital, we operate one of the region’s most established mobile vaccination clinic programs.

Our hospital services include surgery, dentistry, diagnostics, radiology, and laboratory testing with an emphasis on compassionate client education and quality medical treatment. We take pride in being a family-owned, community-focused veterinary hospital that continues to grow and adapt to the needs of our patients and clients.

Our ideal candidate will have a positive attitude and an interest in Veterinary Medicine.

Our full-time Veterinary Customer Service Representative is eligible for the following benefits:

Competitive compensation

Regular working hours

Paid vacation and sick time

Heath insurance

Retirement plan

Paid time off

Employee discount

Health insurance

The Veterinary Customer Service Representative is responsible for:

Seeking a highly dependable, hard-working and flexible Veterinary Customer Service Representative for a fast-paced small animal practice. You will be the first and last contact that a client will have with the hospital and a key to creating first and lasting impressions. In this role you must have exceptional client service and communication skills, computer literacy, ability to handle financial issues, multi-task, a friendly attitude, and confidence to deal with stressful situations is a must.

Able to remain calm and effective under pressure in fast-paced, high-stress environments while maintaining compassion, empathy, and understanding.

Adaptability and open-mindedness

Team player mentality and a friendly disposition

Ability to anticipate the needs of veterinarians and paraprofessionals

Willingness to grow and adapt

Inclination to embrace change and work together to build an optimal solution for

Responsibilities:

Greet clients and pets by name with a smile and a positive, solution-oriented attitude.

Answer phones promptly and professionally using a multi-line phone system; answer client inquiries about basic animal care and routine procedures and questions about veterinary services and products; and provide knowledgeable advice about wellness, prevention, and diseases.

Screen and route call to appropriate staff; take and deliver messages promptly to appropriate staff.

Schedule appointments and surgeries according to hospital scheduling guidelines and make surgery and appointment confirmation calls.

Proper documentation in medical records, the details discussed during client conservations include the date, time, critical points of the discussion, and any required information.

Ability to explain invoices to show value for care provided, stating all services and products supplied before the total; echo recommendations when checking out clients.

Collect payment when services are rendered.

Check and ensure accurate client addresses, phone numbers, and e-mail addresses, and scan appropriate new documents into patient records.

Fill prescriptions and provide routine administration instructions to clients.

Advise clients on flea/tick preventatives, heartworm preventatives, pre-anesthetic testing, pain management, shampoos, home dental products, and other retail items.

Interested? Apply Now!

Job Type: Full-time

Pay: $18/hr-22/hr

Apply