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Customer Service Hospital Jobs in Georgia (NOW HIRING)

Legacy Veterinary hospital

Be Seen First

Customer Service Representative CSR

College Park, GA · On-site

$35K - $42K/yr

Legacy Veterinary Clinic (Privately owned) is a brand-new, modern animal hospital opening in College Park, GA. We are seeking an experienced, high-energy Customer Service Representative (CSR) to be ...

Amerivet

Customer Service Representative

Woodstock, GA

$14.50 - $19.50/hr

The hospital offers a full range of services supported by in-house diagnostics, allowing for ... Who We're Looking For We are looking for an experienced and compassionate Customer Service ...

AmeriVet

Customer Service Representative

Woodstock, GA · On-site

$14.50 - $19.50/hr

The hospital offers a full range of services supported by in-house diagnostics, allowing for ... Who We're Looking For We are looking for an experienced and compassionate Customer Service ...

Doguroo

Customer Service Rep

Atlanta, GA · On-site

$15.25 - $20.75/hr

Customer Service Representative Love people and pets? Join our team and be the welcoming face of ... hospitals and pet resorts in North America, with 1,300+ locations. We're proud to be in an $8B ...

PetSuites

Customer Service Representative

Cumming, GA

$14 - $17/hr

Customer Service Representative Love people and pets? Join our team and be the welcoming face of ... hospitals and pet resorts in North America, with 1,300+ locations. We're proud to be in an $8B ...

PetSuites

Customer Service Representative

Roswell, GA

$12/hr

Customer Service Representative Love people and pets? Join our team and be the welcoming face of ... hospitals and pet resorts in North America, with 1,300+ locations. We're proud to be in an $8B ...

Bark and Board

Customer Service Representative

Atlanta, GA

$15.50 - $21/hr

Customer Service Representative Love people and pets? Join our team and be the welcoming face of ... hospitals and pet resorts in North America, with 1,300+ locations. We're proud to be in an $8B ...

Doguroo

Customer Service Representative

Atlanta, GA · On-site

$15.25 - $20.75/hr

Customer Service Representative Love people and pets? Join our team and be the welcoming face of ... hospitals and pet resorts in North America, with 1,300+ locations. We're proud to be in an $8B ...

Bark and Board

Customer Service Rep

Atlanta, GA

$13/hr

Customer Service Representative Love people and pets? Join our team and be the welcoming face of ... hospitals and pet resorts in North America, with 1,300+ locations. We're proud to be in an $8B ...

PetSuites

Customer Service Representative

Norcross, GA

$12.25/hr

Customer Service Representative Love people and pets? Join our team and be the welcoming face of ... hospitals and pet resorts in North America, with 1,300+ locations. We're proud to be in an $8B ...

PetSuites

Customer Service Representative

Woodstock, GA

$14.50 - $19.50/hr

Customer Service Representative Love people and pets? Join our team and be the welcoming face of ... hospitals and pet resorts in North America, with 1,300+ locations. We're proud to be in an $8B ...

PetSuites

Customer Service Representative

Roswell, GA

$11/hr

Customer Service Representative Love people and pets? Join our team and be the welcoming face of ... hospitals and pet resorts in North America, with 1,300+ locations. We're proud to be in an $8B ...

PetSuites

Customer Service Representative

Roswell, GA · On-site

$12/hr

Customer Service Representative Love people and pets? Join our team and be the welcoming face of ... hospitals and pet resorts in North America, with 1,300+ locations. We're proud to be in an $8B ...

PetSuites

Customer Service Representative

Roswell, GA · On-site

$11/hr

Customer Service Representative Love people and pets? Join our team and be the welcoming face of ... hospitals and pet resorts in North America, with 1,300+ locations. We're proud to be in an $8B ...

PetSuites

Customer Service Representative

Norcross, GA

$12.25/hr

Customer Service Representative Love people and pets? Join our team and be the welcoming face of ... hospitals and pet resorts in North America, with 1,300+ locations. We're proud to be in an $8B ...

PetSuites

Customer Service Representative

Cumming, GA

$14 - $17/hr

Customer Service Representative Love people and pets? Join our team and be the welcoming face of ... hospitals and pet resorts in North America, with 1,300+ locations. We're proud to be in an $8B ...

PetSuites

Customer Service Representative

Cumming, GA

$13 - $16/hr

Customer Service Representative Love people and pets? Join our team and be the welcoming face of ... hospitals and pet resorts in North America, with 1,300+ locations. We're proud to be in an $8B ...

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Customer Service Hospital information

What is a customer service hospital job?

Customer service hospital jobs involve assisting patients, visitors, and healthcare staff by providing information, resolving concerns, and ensuring a positive experience in a hospital setting. These roles may include answering questions about hospital services, handling patient admissions and discharges, and responding to complaints or requests. Customer service representatives in hospitals play a crucial role in maintaining clear communication and supporting both patient satisfaction and hospital operations.

What skills and qualifications are needed to work in customer service in a hospital?

To excel as a Customer Service Representative in a hospital, you need strong communication skills, knowledge of healthcare processes, and typically a high school diploma or equivalent. Familiarity with hospital information systems, electronic health record (EHR) software, and multi-line phone systems is often required. Compassion, patience, and problem-solving abilities help you provide exceptional service and support to patients and families during stressful times. These competencies are essential to ensure smooth patient experiences, accurate information flow, and a supportive hospital environment.

What challenges do customer service representatives face in a hospital, and how can they be managed?

Customer Service Representatives in hospitals often encounter challenges such as handling distressed or anxious patients, navigating complex healthcare systems, and maintaining clear communication between medical staff and families. Managing these challenges requires strong interpersonal skills, patience, and the ability to stay calm under pressure. Training in conflict resolution and knowledge of hospital processes can also help representatives provide timely, compassionate support while ensuring accurate information is relayed to patients and their families.

What is the difference between Customer Service Hospital vs Customer Service Call Center?

AspectCustomer Service HospitalCustomer Service Call Center
CredentialsHigh school diploma or equivalent; healthcare-specific trainingHigh school diploma or equivalent; general customer service training
Work EnvironmentHospitals, clinics, healthcare facilitiesCall centers, office settings
Industry UsageHealthcare industryVarious industries including retail, telecom, finance
Common Search/ComparisonCustomer Service Hospital vs Customer Service Call Center

Customer Service Hospital roles focus on assisting patients and healthcare providers within medical settings, requiring healthcare-specific knowledge. In contrast, Customer Service Call Center positions handle general customer inquiries across various industries, often in a call center environment. Both roles involve communication skills but differ significantly in industry context and required expertise.

How to become a customer service hospital representative?

To become a customer service hospital representative, candidates typically need a high school diploma or equivalent and strong communication skills. Relevant experience in customer service or healthcare settings can be beneficial, and familiarity with hospital management software is often preferred. Some positions may require certification in healthcare customer service or related fields.

What are popular job titles related to Customer Service Hospital jobs in Georgia?

For Customer Service Hospital jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Customer Service Hospital jobs in Georgia look for?

The top searched job categories for Customer Service Hospital jobs in Georgia are:

What cities in Georgia are hiring for Customer Service Hospital jobs?

Cities in Georgia with the most Customer Service Hospital job openings:

Customer Service Hospital jobs near you
Infographic showing various Customer Service Hospital job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Customer Service Representative CSR

Legacy Veterinary hospital

College Park, GA • On-site

$35K - $42K/yr

Full-time

Re-posted 14 days ago

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Job description

Legacy Veterinary Clinic (Privately owned) is a brand-new, modern animal hospital opening in College Park, GA. We are seeking an experienced, high-energy Customer Service Representative (CSR) to be the "Director of First Impressions" for our founding team. This isn't just a desk job—it’s an opportunity to help build a clinic from the ground up, set the standard for client care, and grow with a practice that values your expertise. If you are a proactive professional who thrives in a fast-paced environment and loves both people and pets, we want you! All experienced staff. Very well rounded team members. 

Key Responsibilities

  • The Legacy Experience: Provide a warm, professional, and empathetic welcome to every client and patient.
  • Clinic Flow Management: Manage a brand-new appointment schedule, multi-line phone systems, and digital communications (email/text) with efficiency.
  • Client Education: Confidently discuss the value of preventive care, including vaccines, heartworm/flea prevention, and wellness plans.
  • Pharmacy & Scribing: Process prescription refills and assist DVMs with real-time medical record entry to ensure seamless client visits.
  • Financial Mastery: Accurately process payments, present treatment estimates, and handle billing inquiries with transparency.
  • Practice Building: Help establish front-office workflows, client forms, and communication "scripts" for our new facility.

Skills & Qualifications

  • Experience: Minimum 1–2 years of current veterinary front-desk experience is required.
  • Communication: Exceptional verbal and written skills; ability to remain calm and professional during high-stress situations or emergencies.
  • Tech-Savvy: Proficiency with Veterinary Practice Management Software (e.g., ezyVet, Cornerstone, or Pulse) and modern office technology.
  • Attributes: A "self-starter" mentality, strong attention to detail, and a passion for advocating for pet health.

Company Description

About Legacy Veterinary Clinic
Legacy Veterinary Clinic is not just a new animal hospital; it is a fresh chapter for veterinary care in the College Park community. Founded on the principles of medical excellence, transparency, and a deep respect for the human-animal bond, we are building a facility designed to be as welcoming for our staff as it is for our patients.

Why We Started
We believe that "the way it’s always been done" isn't always the best way. Legacy was created to provide a modern, tech-forward environment where clinical protocols are evidence-based and the workplace culture is rooted in collaboration, not burnout. We are a locally-owned INDEPENDENT practice that values the unique "vibe" of College Park and strives to be the neighborhood’s most trusted partner in pet health.