Human Castle is supporting a global capital equipment manufacturing company in the acquisition of a Customer Service Engineer . This exciting role is a permanent-hire position which comes with one of ...
Human Castle is supporting a global capital equipment manufacturing company in the acquisition of a Customer Service Engineer . This exciting role is a permanent-hire position which comes with one of ...
Customer Service Engineer
Des Moines, IA · On-site
$82K - $102K/yr
Customer Service Engineer Ziegler CAT has an opening for a Customer Service Engineer in the OEM division. This key position will provide engineering support to OEM customers and Ziegler Power Systems ...
Customer Service Engineer
Des Moines, IA · On-site
$82K - $102K/yr
Customer Service Engineer Ziegler CAT has an opening for a Customer Service Engineer in the OEM division. This key position will provide engineering support to OEM customers and Ziegler Power Systems ...
Customer Service Engineer
Dayton, OH · On-site
$27 - $30/hr
Customer Service Engineer SCOPE: Is responsible to assist in installation and repair of equipment. Ability to communicate basic press principles, assist with repairs, accept direction, and complete ...
Customer Service Engineer
Dayton, OH · On-site
$27 - $30/hr
Customer Service Engineer SCOPE: Is responsible to assist in installation and repair of equipment. Ability to communicate basic press principles, assist with repairs, accept direction, and complete ...
Customer Service Engineer
Chaska, MN · On-site
$36 - $40/hr
The Customer Service Engineer (CSE) is a field-based, customer-facing role responsible for the installation, service, maintenance and modification of IMRIS's intraoperative imaging theatres at ...
Customer Service Engineer
Chaska, MN · On-site
$36 - $40/hr
The Customer Service Engineer (CSE) is a field-based, customer-facing role responsible for the installation, service, maintenance and modification of IMRIS's intraoperative imaging theatres at ...
Customer Service Engineer
Chaska, MN · On-site
$36 - $40/hr
The Customer Service Engineer (CSE) is a field-based, customer-facing role responsible for the installation, service, maintenance and modification of IMRIS's intraoperative imaging theatres at ...
Customer Service Engineer
Chaska, MN · On-site
$36 - $40/hr
The Customer Service Engineer (CSE) is a field-based, customer-facing role responsible for the installation, service, maintenance and modification of IMRIS's intraoperative imaging theatres at ...
Customer Service Engineer
Chaska, MN · On-site
The Customer Service Engineer (CSE) is a field-based, customer-facing role responsible for the installation, service, maintenance and modification of IMRIS's intraoperative imaging theatres at ...
Customer Service Engineer
Chaska, MN · On-site
The Customer Service Engineer (CSE) is a field-based, customer-facing role responsible for the installation, service, maintenance and modification of IMRIS's intraoperative imaging theatres at ...
Customer Service Engineer
Chaska, MN · Remote
The Customer Service Engineer (CSE) is a field-based, customer-facing role responsible for the installation, service, maintenance and modification of IMRISs intraoperative imaging theatres at ...
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Customer Service Engineer
Chaska, MN · Remote
The Customer Service Engineer (CSE) is a field-based, customer-facing role responsible for the installation, service, maintenance and modification of IMRISs intraoperative imaging theatres at ...
Customer Service Engineer
Shakopee, MN · On-site
$82K - $102K/yr
Ziegler CAT has an opening for a Customer Service Engineer in the OEM division. This key position will provide engineering support to OEM customers and Ziegler Power Systems Sales Personnel. This is ...
Customer Service Engineer
Shakopee, MN · On-site
$82K - $102K/yr
Ziegler CAT has an opening for a Customer Service Engineer in the OEM division. This key position will provide engineering support to OEM customers and Ziegler Power Systems Sales Personnel. This is ...
Customer Service Engineer
Shakopee, MN · On-site
$82K - $102K/yr
Ziegler CAT has an opening for a Customer Service Engineer in the OEM division. This key position will provide engineering support to OEM customers and Ziegler Power Systems Sales Personnel. This is ...
Customer Service Engineer
Shakopee, MN · On-site
$82K - $102K/yr
Ziegler CAT has an opening for a Customer Service Engineer in the OEM division. This key position will provide engineering support to OEM customers and Ziegler Power Systems Sales Personnel. This is ...
Customer Service Engineer
Des Moines, IA · On-site
$82K - $102K/yr
Ziegler CAT has an opening for a Customer Service Engineer in the OEM division. This key position will provide engineering support to OEM customers and Ziegler Power Systems Sales Personnel. This is ...
Customer Service Engineer
Des Moines, IA · On-site
$82K - $102K/yr
Ziegler CAT has an opening for a Customer Service Engineer in the OEM division. This key position will provide engineering support to OEM customers and Ziegler Power Systems Sales Personnel. This is ...
Customer Service Engineer
Shakopee, MN · On-site
$82K - $102K/yr
Ziegler CAT has an opening for a Customer Service Engineer in the OEM division. This key position will provide engineering support to OEM customers and Ziegler Power Systems Sales Personnel. This is ...
Customer Service Engineer
Shakopee, MN · On-site
$82K - $102K/yr
Ziegler CAT has an opening for a Customer Service Engineer in the OEM division. This key position will provide engineering support to OEM customers and Ziegler Power Systems Sales Personnel. This is ...
Customer Service Engineer
$82K - $102K/yr
Ziegler CAT has an opening for a Customer Service Engineer in the OEM division. This key position will provide engineering support to OEM customers and Ziegler Power Systems Sales Personnel. This is ...
Customer Service Engineer
$82K - $102K/yr
Ziegler CAT has an opening for a Customer Service Engineer in the OEM division. This key position will provide engineering support to OEM customers and Ziegler Power Systems Sales Personnel. This is ...
Customer Service Engineer
Shakopee, MN · On-site
$82K - $102K/yr
Ziegler CAT has an opening for a Customer Service Engineer in the OEM division. This key position will provide engineering support to OEM customers and Ziegler Power Systems Sales Personnel. This is ...
Customer Service Engineer
Shakopee, MN · On-site
$82K - $102K/yr
Ziegler CAT has an opening for a Customer Service Engineer in the OEM division. This key position will provide engineering support to OEM customers and Ziegler Power Systems Sales Personnel. This is ...
Customer Service Engineer
Cypress, CA · On-site
... to engineering, production and manufacturing efforts * Communication and coordination with customer/stakeholders on field service and support matters * Diagnostics of commissioned equipment at ...
Customer Service Engineer
Cypress, CA · On-site
... to engineering, production and manufacturing efforts * Communication and coordination with customer/stakeholders on field service and support matters * Diagnostics of commissioned equipment at ...
Customer Service Engineer
Shakopee, MN · On-site
$82K - $102K/yr
Ziegler CAT has an opening for a Customer Service Engineer in the OEM division. This key position will provide engineering support to OEM customers and Ziegler Power Systems Sales Personnel. This is ...
Customer Service Engineer
Shakopee, MN · On-site
$82K - $102K/yr
Ziegler CAT has an opening for a Customer Service Engineer in the OEM division. This key position will provide engineering support to OEM customers and Ziegler Power Systems Sales Personnel. This is ...
Job Summary The Customer Service Engineer - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user ...
Job Summary The Customer Service Engineer - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user ...
Job Title Customer Service Engineer Location(s) Merck (South San Francisco) - Customer Site CA PerkinElmer's purpose is to enable scientists, researchers, and clinicians to address their most ...
Job Title Customer Service Engineer Location(s) Merck (South San Francisco) - Customer Site CA PerkinElmer's purpose is to enable scientists, researchers, and clinicians to address their most ...
Customer Service Engineer
Fremont, CA · On-site
Our services span AI, IT staffing, cloud computing, engineering, mobility, testing, and more ... CSE will reside at customer facility. Expedite non-confirming material back to Client same day.
Customer Service Engineer
Fremont, CA · On-site
Our services span AI, IT staffing, cloud computing, engineering, mobility, testing, and more ... CSE will reside at customer facility. Expedite non-confirming material back to Client same day.
The Customer Service Engineer - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing ...
The Customer Service Engineer - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing ...
The Customer Service Engineer - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing ...
The Customer Service Engineer - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing ...
Customer Service Engineer information
See salary details
$39K - $45.3K
11% of jobs
$45.3K - $51.6K
1% of jobs
$51.6K - $58K
2% of jobs
$58K - $64.3K
5% of jobs
$68.4K is the 25th percentile. Wages below this are outliers.
$64.3K - $70.6K
9% of jobs
$70.6K - $76.9K
19% of jobs
The median wage is $77.8K / yr.
$76.9K - $83.2K
19% of jobs
$87.7K is the 75th percentile. Wages above this are outliers.
$83.2K - $89.5K
12% of jobs
$89.5K - $95.9K
10% of jobs
$95.9K - $102.2K
8% of jobs
$102.2K - $108.5K
4% of jobs
$39K
$78.6K
$108.5K
How much do customer service engineer jobs pay per year?
As of Aug 12, 2026, the average yearly pay for customer service engineer in the United States is $78,569.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,000.00 and $90,000.00 per year, depending on experience, location, and employer.
What is the difference between Customer Service Engineer vs Field Service Technician?
| Aspect | Customer Service Engineer | Field Service Technician |
|---|---|---|
| Credentials | Technical certifications, relevant degrees | Technical certifications, relevant degrees |
| Work Environment | Customer sites, offices, remote support | On-site at customer locations, service centers |
| Employer & Industry | Tech companies, manufacturing, healthcare | Manufacturing, telecom, industrial sectors |
| Primary Focus | Customer support, troubleshooting, technical assistance | Installing, repairing, maintaining equipment |
Customer Service Engineers and Field Service Technicians both require technical skills and certifications, often work on-site at customer locations, and serve similar industries. The main difference is that Customer Service Engineers focus more on technical support and troubleshooting, while Field Service Technicians primarily handle installation and repairs.
What is a customer service engineer?
Customer Service Engineers are professionals who provide technical support and assistance to customers using a company's products or services. They diagnose and resolve technical issues, perform maintenance, and may also install new equipment or software. Their goal is to ensure customer satisfaction by addressing concerns efficiently and maintaining the performance of products. Customer Service Engineers often work in industries such as technology, manufacturing, or telecommunications, acting as a bridge between customers and the company’s technical teams.
What are the key skills and qualifications needed to thrive as a customer service engineer, and why are they important?
To thrive as a Customer Service Engineer, you need strong technical troubleshooting abilities, a background in engineering or IT, and relevant technical certifications such as CompTIA A+ or vendor-specific credentials. Familiarity with ticketing systems, remote diagnostic tools, and customer relationship management (CRM) software is commonly required. Excellent communication, patience, and problem-solving skills help build rapport with clients and resolve issues efficiently. These skills are crucial for ensuring customer satisfaction, minimizing downtime, and maintaining positive client relationships.
How does a customer service engineer typically collaborate with technical and non-technical teams to resolve client issues?
Customer Service Engineers often act as a bridge between customers, technical teams, and non-technical stakeholders. They gather detailed information from clients about technical problems, translate this feedback into actionable tasks for engineering or IT teams, and communicate solutions back to customers in clear, accessible terms. This role requires strong interpersonal and problem-solving skills, as well as the ability to manage expectations and ensure timely issue resolution. Regular collaboration meetings and the use of ticketing systems are common practices to streamline communication and track progress.
More about Customer Service Engineer jobs
What cities are hiring for Customer Service Engineer jobs? Cities with the most Customer Service Engineer job openings:
What states have the most Customer Service Engineer jobs? States with the most job openings for Customer Service Engineer jobs include:
What job categories do people searching Customer Service Engineer jobs look for? The top searched job categories for Customer Service Engineer jobs are:
- Nuclear Medicine Field Service Engineer
- Entry Level X Ray Service Engineer
- Temporary Philips Field Service Engineer
- Field Service Engineer Medical Equipment
- Seasonal Siemens Mri Service Engineer
- Day Shift Field Service Engineer Semiconductor
- Field Service Engineer Novasyte
- Field Service Engineer Analytical Instrumentation
- Remote Laser Field Service Engineer
- Commissioning Engineer Salary
Full-time
Re-posted 13 days ago
Job description
Human Castle is supporting a global capital equipment manufacturing company in the acquisition of a Customer Service Engineer. This exciting role is a permanent-hire position which comes with one of the best benefits packages in the area and includes dual yearly bonuses.
Key Details:
- Coordinate/support repairs and services of capital equipment valued in the multi-millions of dollars
- Execute expertise on equipment and maintain vendor relationships
- Spearhead equipment rebuild/refurbishment activities for clients
- Work hand-in-hand with Strategic Account Managers
- USE SAP to manage projects, materials, parts and more
- Support global Customer Service teams
- Support Business Development and Sales teams
- Leading or supporting capital equipment upgrade projects
- Handle warranty processing
Required:
- Associate's Degree in Engineering or related
- 2 years of experience in Engineering related field
Preferred:
- Bachelor's Degree in Engineering or related
- Experience supporting customers and clients
Company will NOT provide sponsorship now or in the future. U.S. Persons only apply.
Education:Associate (AA, AS...)Employment Type: FULL_TIME