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Customer Service Engineer Jobs in Georgia (NOW HIRING)

Siemens Healthineers

$67K - $92K/yr

Customer Service Engineer Level based on prior experience. * Installing, troubleshooting, repairing and performing preventative maintenance on all Siemens Healthcare systems at customer sites with ...

Super Micro Computer

Service Engineer

Atlanta, GA · On-site

$70K - $100K/yr

Supermicro is seeking a Service Engineer that will be responsible for fieldwork at customer sites to resolve and repair server systems. The Service Engineer is a critical part of post-sales support ...

Supermicro

Service Engineer

Atlanta, GA · On-site

They are seeking a Service Engineer responsible for troubleshooting and resolving technical problems on Supermicro equipment, ensuring customer satisfaction through service excellence, and supporting ...

HireNow Staffing

Field Service Engineer

Smyrna, GA

$60K - $70K/hr

Field Service Engineer Company: HireNow Staffing (Direct Placement Partner) HireNow Snapshot ... Build professional relationships with customer maintenance teams, engineers, and production ...

Siemens Healthineers

Customer Service Engineer Level based on prior experience. * You will be responsible for installing, troubleshooting, repairing and performing preventative maintenance on all Siemens Healthcare ...

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All JobsCustomer Service Engineer JobsCustomer Service Engineer Jobs in Georgia

Customer Service Engineer information

See Georgia salary details

$32.9K

$66.3K

$91.6K

How much do customer service engineer jobs pay per year?

As of Aug 15, 2026, the average yearly pay for customer service engineer in Georgia is $66,342.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,100.00 and $76,000.00 per year, depending on experience, location, and employer.

What is the difference between Customer Service Engineer vs Field Service Technician?

AspectCustomer Service EngineerField Service Technician
CredentialsTechnical certifications, relevant degreesTechnical certifications, relevant degrees
Work EnvironmentCustomer sites, offices, remote supportOn-site at customer locations, service centers
Employer & IndustryTech companies, manufacturing, healthcareManufacturing, telecom, industrial sectors
Primary FocusCustomer support, troubleshooting, technical assistanceInstalling, repairing, maintaining equipment

Customer Service Engineers and Field Service Technicians both require technical skills and certifications, often work on-site at customer locations, and serve similar industries. The main difference is that Customer Service Engineers focus more on technical support and troubleshooting, while Field Service Technicians primarily handle installation and repairs.

What is a customer service engineer?

Customer Service Engineers are professionals who provide technical support and assistance to customers using a company's products or services. They diagnose and resolve technical issues, perform maintenance, and may also install new equipment or software. Their goal is to ensure customer satisfaction by addressing concerns efficiently and maintaining the performance of products. Customer Service Engineers often work in industries such as technology, manufacturing, or telecommunications, acting as a bridge between customers and the company’s technical teams.

What are the key skills and qualifications needed to thrive as a customer service engineer, and why are they important?

To thrive as a Customer Service Engineer, you need strong technical troubleshooting abilities, a background in engineering or IT, and relevant technical certifications such as CompTIA A+ or vendor-specific credentials. Familiarity with ticketing systems, remote diagnostic tools, and customer relationship management (CRM) software is commonly required. Excellent communication, patience, and problem-solving skills help build rapport with clients and resolve issues efficiently. These skills are crucial for ensuring customer satisfaction, minimizing downtime, and maintaining positive client relationships.

How does a customer service engineer typically collaborate with technical and non-technical teams to resolve client issues?

Customer Service Engineers often act as a bridge between customers, technical teams, and non-technical stakeholders. They gather detailed information from clients about technical problems, translate this feedback into actionable tasks for engineering or IT teams, and communicate solutions back to customers in clear, accessible terms. This role requires strong interpersonal and problem-solving skills, as well as the ability to manage expectations and ensure timely issue resolution. Regular collaboration meetings and the use of ticketing systems are common practices to streamline communication and track progress.

What are popular job titles related to Customer Service Engineer jobs in Georgia?

For Customer Service Engineer jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Customer Service Engineer jobs in Georgia look for?

The top searched job categories for Customer Service Engineer jobs in Georgia are:

What cities in Georgia are hiring for Customer Service Engineer jobs?

Cities in Georgia with the most Customer Service Engineer job openings:

Customer Service Engineer jobs near you
Infographic showing various Customer Service Engineer job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $66,342 per year, or $31.9 per hour.

Customer Service Engineer

HL Mando Corp.

Hogansville, GA • On-site

Other

Re-posted 24 days ago

Job description

:
Customer Service Engineer positions offered by HL Mando America Corporation (Hogansville, Georgia). Initiate containment action within 24 hours and organize sorting activities and make clean point. Attend Original Equipment Manufacturer (OEM) quality issues improvement meetings with customers. Process AR Claims reconciliation and customer closure speed. Perform quarterly checks for effectiveness of OEM issue corrective action. Generate weekly reports for upper management, including analyzing OEM quality trends, OEM defect cost and quantity update to Korea. Drive meetings with customers to deep dive investigation with headquarters in Korea.
Minimum Requirements:
  • Requires a bachelor's or foreign equivalent degree in engineering or a related field and 1 year of experience generating corrective and preventive action for quality issues.
  • Must have 1 year of experience in each of the following:
  • Conducting Cognex vision system programming and verification on steering component
  • Analyzing product failure types of Steering noise and torque-force
  • Working with PCPA, PFMEA, and 5S
  • Experience may be, but need not be, acquired concurrently.

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