ZipRecruiter

Log In

1

Customer Service Engineer Jobs in Georgia (NOW HIRING)

D4C Dental Brands

Field Service Engineer

Atlanta, GA · On-site

... customer service skills, with the ability to collaborate effectively with both remote teams and on-site users. • Valid driver's license. • Industry certifications such as CompTIA A+, Network ...

D4C Dental Brands

Field Service Engineer

Atlanta, GA · On-site

The Field Services Engineer is a mobile technical expert who provides hands-on support for complex ... Working knowledge of Microsoft Intune and Autopilot Excellent communication and customer service ...

D4C Dental Brands

Field Service Engineer

Atlanta, GA · On-site

Field Service Engineer Atlanta, Georgia Field-Based ~70% Travel At Dentistry for Children ... a customer-service mindset • Valid driver's license and clean driving record • Ability to ...

EAE USA Inc

Field Service Engineer

Tucker, GA · On-site

$85K - $100K/yr

... Field Service Engineer who thrives on solving complex technical challenges and delivering ... If you enjoy autonomy, problem-solving, and working directly with customers, this opportunity is ...

ViscoTec America Inc.

Be Seen First

Field Service Engineer

Kennesaw, GA · On-site

Field Service Engineer Assigned to: Technical Department Responsibilities: * Perform equipment ... Maintain strong customer communication and ensure professional representation of ViscoTec ...

Broetje Automation

Weekend Service Engineer

Savannah, GA · On-site

$34 - $43/hr

Weekend Service Engineer Position available in: Savannah, GA Job Type: Full time Positions ... Must be able to travel to customer sites, primarily Charleston, SC and Kinston, NC (50%+ travel ...

New

Opto-Alignment Technology

Be Seen First

Senior Field Service Engineer

Atlanta, GA · On-site

$80K - $100K/yr

The Senior Field Service Engineer is expected to be involved in all stages of the sales process ... Work with customers on understanding their applications, conduct sample evaluations, and propose ...

previous page

Showing results 41-60

All JobsCustomer Service Engineer JobsCustomer Service Engineer Jobs in Georgia

Customer Service Engineer information

See Georgia salary details

$32.9K

$66.3K

$91.6K

How much do customer service engineer jobs pay per year?

As of Aug 15, 2026, the average yearly pay for customer service engineer in Georgia is $66,342.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,100.00 and $76,000.00 per year, depending on experience, location, and employer.

What is the difference between Customer Service Engineer vs Field Service Technician?

AspectCustomer Service EngineerField Service Technician
CredentialsTechnical certifications, relevant degreesTechnical certifications, relevant degrees
Work EnvironmentCustomer sites, offices, remote supportOn-site at customer locations, service centers
Employer & IndustryTech companies, manufacturing, healthcareManufacturing, telecom, industrial sectors
Primary FocusCustomer support, troubleshooting, technical assistanceInstalling, repairing, maintaining equipment

Customer Service Engineers and Field Service Technicians both require technical skills and certifications, often work on-site at customer locations, and serve similar industries. The main difference is that Customer Service Engineers focus more on technical support and troubleshooting, while Field Service Technicians primarily handle installation and repairs.

What is a customer service engineer?

Customer Service Engineers are professionals who provide technical support and assistance to customers using a company's products or services. They diagnose and resolve technical issues, perform maintenance, and may also install new equipment or software. Their goal is to ensure customer satisfaction by addressing concerns efficiently and maintaining the performance of products. Customer Service Engineers often work in industries such as technology, manufacturing, or telecommunications, acting as a bridge between customers and the company’s technical teams.

What are the key skills and qualifications needed to thrive as a customer service engineer, and why are they important?

To thrive as a Customer Service Engineer, you need strong technical troubleshooting abilities, a background in engineering or IT, and relevant technical certifications such as CompTIA A+ or vendor-specific credentials. Familiarity with ticketing systems, remote diagnostic tools, and customer relationship management (CRM) software is commonly required. Excellent communication, patience, and problem-solving skills help build rapport with clients and resolve issues efficiently. These skills are crucial for ensuring customer satisfaction, minimizing downtime, and maintaining positive client relationships.

How does a customer service engineer typically collaborate with technical and non-technical teams to resolve client issues?

Customer Service Engineers often act as a bridge between customers, technical teams, and non-technical stakeholders. They gather detailed information from clients about technical problems, translate this feedback into actionable tasks for engineering or IT teams, and communicate solutions back to customers in clear, accessible terms. This role requires strong interpersonal and problem-solving skills, as well as the ability to manage expectations and ensure timely issue resolution. Regular collaboration meetings and the use of ticketing systems are common practices to streamline communication and track progress.

What are popular job titles related to Customer Service Engineer jobs in Georgia?

For Customer Service Engineer jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Customer Service Engineer jobs in Georgia look for?

The top searched job categories for Customer Service Engineer jobs in Georgia are:

What cities in Georgia are hiring for Customer Service Engineer jobs?

Cities in Georgia with the most Customer Service Engineer job openings:

Customer Service Engineer jobs near you
Infographic showing various Customer Service Engineer job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $66,342 per year, or $31.9 per hour.

Field Service Engineer

D4C Dental Brands

Atlanta, GA

Full-time

Medical, Dental, Vision, Retirement

Posted 21 days ago

D4C Dental Brands rating

6.5

Company rating: 6.5 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Field Service Engineer

Atlanta, Georgia  |  Field-Based  |  ~70% Travel

At Dentistry for Children, technology keeps our practices running so our teams can focus on what matters most: our patients. We're looking for a Field Service Engineer to serve as a mobile technical expert, providing hands-on support for complex desktop, network, and application issues across our Atlanta-area locations. This role is a critical field-based escalation point for our Tier 2 End User Support team, ensuring seamless, fast resolution of critical incidents that keep our offices up and running.

What You'll Do

        Serve as the on-site technical expert for complex desktop, network, and application issues that require hands-on troubleshooting

        Act as the field-based escalation point for our Tier 2 End User Support team, resolving critical incidents that can't be solved remotely

        Diagnose and repair hardware, network, and connectivity issues across multiple practice locations

        Collaborate closely with Tier 2 support to ensure smooth handoffs, clear communication, and fast incident resolution

        Install, configure, and maintain desktop systems, network equipment, and related infrastructure

        Document incidents, resolutions, and recurring issues to support continuous improvement

        Build strong working relationships with practice staff, providing responsive, professional on-site support

What You'll Need

        Associate's degree in Computer Science, Information Technology, or a related field

        Minimum 3 years of relevant industry experience, or an equivalent combination of education and experience

        Strong hands-on troubleshooting skills across desktop, network, and application environments

        Experience supporting or collaborating with a help desk / end user support team

        Excellent communication skills and a customer-service mindset

        Valid driver's license and clean driving record

        Ability to travel approximately 70% of the time within the Atlanta-area territory

        Comfortable working independently and managing a flexible, field-based schedule

Why Join Dentistry for Children

        Be part of a mission-driven organization helping children build a lifetime of healthy smiles

        Competitive salary plus travel compensation

        Health, dental, and vision benefits

        401(k)

        A supportive, collaborative team culture

Location: Atlanta, GA (field-based, servicing area practice locations)

If you're a hands-on technical problem-solver who wants your work to make a real difference for kids and families, we'd love to hear from you.

Employment Type: FULL_TIME

What D4C Dental Brands employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply