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Customer Service Engineer Jobs in Atlanta, GA (NOW HIRING)

Super Micro Computer

Service Engineer

Atlanta, GA · On-site

$70K - $100K/yr

Supermicro is seeking a Service Engineer that will be responsible for fieldwork at customer sites to resolve and repair server systems. The Service Engineer is a critical part of post-sales support ...

Supermicro

Service Engineer

Atlanta, GA · On-site

They are seeking a Service Engineer responsible for troubleshooting and resolving technical problems on Supermicro equipment, ensuring customer satisfaction through service excellence, and supporting ...

HireNow Staffing

Field Service Engineer

Smyrna, GA

$60K - $70K/hr

Field Service Engineer Company: HireNow Staffing (Direct Placement Partner) HireNow Snapshot ... Build professional relationships with customer maintenance teams, engineers, and production ...

EAE USA Inc

Junior Field Service Engineer

Tucker, GA · On-site

$70K - $85K/yr

The position is designed to develop technical competency, customer engagement skills, and field execution experience in preparation for advancement within the Field Service Engineering team. This ...

nGenium

X-ray Field Service Engineer

Atlanta, GA · On-site +1

$80K - $105K/yr

Job Summary Job Title: X-ray Field Service Engineer Location: Atlanta, GA Salary: $80,000 - $105 ... customer service. Key Responsibilities: • Install, service, and maintain medical X-ray imaging ...

JARBO

UPS Field Service Engineer

Atlanta, GA · On-site

$70K - $100K/yr

The Field Service Engineer role will be home based and dispatched to customer sites as required. Field Service Engineer salaries will range from $70k-100k based on experience plus OT pay and a full ...

WEG Electric Corp

Service Engineer

Duluth, GA

The Service Engineer coordinates warranty and billable field services for installation and ... Provides technical support to customers. * Makes warranty decisions on warranty claims in ...

JARBO

UPS Field Service Engineer

Atlanta, GA

$70K - $100K/yr

The Field Service Engineer role will be home based and dispatched to customer sites as required. Field Service Engineer salaries will range from $70k-100k based on experience plus OT pay and a full ...

ONEPOWER Consulting

Service Engineer

Smyrna, GA

Service Engineer REPORT TO : Service Manager FLSA STATUS : Non-Exempt RESPONSIBILITIES ... Pursue customer satisfaction * Exercise independent discretion to develop and maintain good ...

WEG

Service Engineer

Duluth, GA · On-site

The Service Engineer coordinates warranty and billable field services for installation and ... Provides technical support to customers. * Makes warranty decisions on warranty claims in ...

Sciton

Field Service Engineer - Atlanta

Atlanta, GA · On-site

$100K - $110K/yr

We are seeking a Field Service Engineer based in Atlanta or South Carolina to support customers throughout the Southeast region. This is a salaried, field-based role requiring a high tolerance for ...

Landis+Gyr

Premium Service Engineer I

Alpharetta, GA · On-site

The position requires strong customer service and communication skills and knowledge of utility ... The Premium Service Engineer will respond to technical inquiries, provides in-depth support to the ...

Sciton

Field Service Engineer - Atlanta

Decatur, GA · On-site

$100K - $110K/yr

We are seeking a Field Service Engineer based in Atlanta or South Carolina to support customers throughout the Southeast region. This is a salaried, field-based role requiring a high tolerance for ...

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Showing results 1-20

All JobsCustomer Service Engineer JobsCustomer Service Engineer Jobs in Atlanta, GA

Customer Service Engineer information

See Atlanta, GA salary details

$37.5K

$75.6K

$104.3K

How much do customer service engineer jobs pay per year?

As of Aug 12, 2026, the average yearly pay for customer service engineer in Atlanta, GA is $75,554.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,300.00 and $86,500.00 per year, depending on experience, location, and employer.

What is the difference between Customer Service Engineer vs Field Service Technician?

AspectCustomer Service EngineerField Service Technician
CredentialsTechnical certifications, relevant degreesTechnical certifications, relevant degrees
Work EnvironmentCustomer sites, offices, remote supportOn-site at customer locations, service centers
Employer & IndustryTech companies, manufacturing, healthcareManufacturing, telecom, industrial sectors
Primary FocusCustomer support, troubleshooting, technical assistanceInstalling, repairing, maintaining equipment

Customer Service Engineers and Field Service Technicians both require technical skills and certifications, often work on-site at customer locations, and serve similar industries. The main difference is that Customer Service Engineers focus more on technical support and troubleshooting, while Field Service Technicians primarily handle installation and repairs.

What is a customer service engineer?

Customer Service Engineers are professionals who provide technical support and assistance to customers using a company's products or services. They diagnose and resolve technical issues, perform maintenance, and may also install new equipment or software. Their goal is to ensure customer satisfaction by addressing concerns efficiently and maintaining the performance of products. Customer Service Engineers often work in industries such as technology, manufacturing, or telecommunications, acting as a bridge between customers and the company’s technical teams.

What are the key skills and qualifications needed to thrive as a customer service engineer, and why are they important?

To thrive as a Customer Service Engineer, you need strong technical troubleshooting abilities, a background in engineering or IT, and relevant technical certifications such as CompTIA A+ or vendor-specific credentials. Familiarity with ticketing systems, remote diagnostic tools, and customer relationship management (CRM) software is commonly required. Excellent communication, patience, and problem-solving skills help build rapport with clients and resolve issues efficiently. These skills are crucial for ensuring customer satisfaction, minimizing downtime, and maintaining positive client relationships.

How does a customer service engineer typically collaborate with technical and non-technical teams to resolve client issues?

Customer Service Engineers often act as a bridge between customers, technical teams, and non-technical stakeholders. They gather detailed information from clients about technical problems, translate this feedback into actionable tasks for engineering or IT teams, and communicate solutions back to customers in clear, accessible terms. This role requires strong interpersonal and problem-solving skills, as well as the ability to manage expectations and ensure timely issue resolution. Regular collaboration meetings and the use of ticketing systems are common practices to streamline communication and track progress.
What are popular job titles related to Customer Service Engineer jobs in Atlanta, GA? For Customer Service Engineer jobs in Atlanta, GA, the most frequently searched job titles are:
What job categories do people searching Customer Service Engineer jobs in Atlanta, GA look for? The top searched job categories for Customer Service Engineer jobs in Atlanta, GA are:
Customer Service Engineer jobs near you
Infographic showing various Customer Service Engineer job openings in Atlanta, GA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, and 5% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $75,554 per year, or $36.3 per hour.

Customer Service Engineer

Worldwide TechServices

Kennesaw, GA • On-site

Other

Re-posted 11 days ago

Worldwide TechServices rating

4.9

Company rating: 4.9 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

215th of 223 rated it services

Job description

Qualifications
Responsibilities
Performs basic and moderately complex troubleshooting and repair activities, typically associated in an end-user environment, including but not limited to PC’s, desktops, laptops, tablets and printers.
Provide support to client identified VIPs
Responds to change management requests including installing new PC equipment, providing end-user desk side support and other related activities.
Perform Install/Move/Add or Change (IMAC) activities.
Perform all assigned desk-side support activities
Display outstanding technical and professional services skills at all times
Meet - established customer service satisfaction levels and other operational/customer service metrics as outlined in established guidelines
Proactively communicate with the end-user and service desk personnel regarding arrival times, repair time estimates and status of the repair
Understands and follows all documented service operations policies and procedures.
Other duties or certifications may be assigned to meet business needs
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

What Worldwide TechServices employees say

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