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Customer Service Chat Support Jobs in Georgia (NOW HIRING)

Adams Keegan

Customer Support Representative

Kennesaw, GA · On-site

$14.75 - $20/hr

Customer Support Representative We are looking for a proactive and personable Customer Support ... This role is focused on delivering excellent customer service across phone, email, and chat ...

Nexxaworks

Customer Service Representative

Atlanta, GA

$15.50 - $21/hr

Respond promptly and professionally to customer inquiries via phone, email, and chat. * Resolve ... Provide accurate information about products, services, and company policies. * Maintain detailed ...

Adams Keegan

Customer Support Representative

Kennesaw, GA

$14.75 - $20/hr

This role is focused on delivering excellent customer service across phone, email, and chat ... Experience with phone-based support and customer communication tools is advantageous * Formal ...

ays s.r.o.

Customer Service Representative

Atlanta, GA

$15.50 - $21/hr

Key Responsibilities: - Respond to customer inquiries and concerns via phone, email, or chat in a timely and professional manner - Provide information about products and services to customers ...

AYS

Customer Service Representative

Atlanta, GA · On-site

$15.50 - $21/hr

Key Responsibilities: - Respond to customer inquiries and concerns via phone, email, or chat in a timely and professional manner - Provide information about products and services to customers ...

WorldVia

Customer Service Representative

Atlanta, GA

$15.50 - $21/hr

WorldVia Travel Network is a leading, innovative company supporting thousands of independent travel ... Respond promptly to member inquiries via phone, email, video calls, and live chat * Guide new ...

Ova Technologies

CSR role

Alpharetta, GA · On-site

$15.50 - $21.25/hr

Customer Support / Service Reports To: Customer Service Manager Employment Type: Full-Time / ... Respond promptly to customer inquiries via phone, email, chat, or in-person. * Resolve customer ...

Procare Solutions

Customer Support Specialist

Atlanta, GA · On-site

$19 - $23/hr

Primarily responsible for delivering service and support to clients via telephone, e-mail, chat ... At least 1 year of customer service experience * Ability to multi-task, set priorities, and manage ...

Procare Solutions

Customer Support Specialist

Atlanta, GA · On-site

$19 - $23/hr

Primarily responsible for delivering service and support to clients via telephone, e-mail, chat ... At least 1 year of customer service experience * Ability to multi-task, set priorities, and manage ...

Procare Solutions

Customer Support Specialist

Atlanta, GA · On-site

$19 - $23/hr

Primarily responsible for delivering service and support to clients via telephone, e-mail, chat ... At least 1 year of customer service experience * Ability to multi-task, set priorities, and manage ...

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All JobsCustomer Service Chat Support JobsCustomer Service Chat Support Jobs in Georgia

Customer Service Chat Support information

See Georgia salary details

$10

$16

$23

How much do customer service chat support jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for customer service chat support in Georgia is $16.21, according to ZipRecruiter salary data. Most workers in this role earn between $13.80 and $17.64 per hour, depending on experience, location, and employer.

What is customer service chat support?

Customer Service Chat Support refers to representatives who assist customers through online chat platforms, helping them resolve issues, answer questions, and provide information about products or services. Unlike phone support, chat support enables customers to communicate in real time via text, often through a company’s website or app. Chat support agents must be skilled in written communication, problem-solving, and multitasking to handle multiple conversations efficiently. This role is essential for businesses looking to provide quick, convenient, and effective customer service online.

What are the key skills and qualifications needed to thrive as a customer service chat support representative?

To thrive as a Customer Service Chat Support representative, you need strong written communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and live chat platforms is typically required. Patience, empathy, and the ability to multitask are vital soft skills for effectively assisting customers in a fast-paced, digital environment. These skills and qualities ensure efficient issue resolution, customer satisfaction, and positive brand experiences.

What are the most common challenges faced by customer service chat support representatives and how can they overcome them?

Customer Service Chat Support representatives often encounter challenges such as handling multiple chats simultaneously, managing difficult or frustrated customers, and accurately resolving issues without visual cues. To overcome these challenges, it's important to develop strong multitasking skills, use templates and knowledge bases effectively, and practice clear, empathetic communication. Many companies provide ongoing training and peer support, which can help representatives improve their problem-solving abilities and maintain high-quality customer interactions.

What is the difference between Customer Service Chat Support vs Customer Service Representative?

AspectCustomer Service Chat SupportCustomer Service Representative
Work EnvironmentOnline chat platforms, remote workIn-person, call centers, or remote
Required SkillsWritten communication, typing speed, problem-solvingVerbal communication, interpersonal skills
Common CertificationsCustomer service or communication coursesNone typically required, but customer service training
Industry UsageRetail, tech, e-commerce, telecomRetail, banking, telecom, hospitality

Customer Service Chat Support focuses on online written communication via chat platforms, often requiring quick typing and problem-solving skills. Customer Service Representatives may work in person or over the phone, emphasizing verbal communication and interpersonal skills. Both roles serve customer needs but differ mainly in communication method and work environment.

Are remote customer service chat support jobs legit?

Remote customer service chat support jobs are legitimate positions offered by many companies to handle customer inquiries via online chat. These roles typically require good communication skills, computer literacy, and sometimes specific software knowledge; they are often part-time or full-time and may involve flexible schedules. However, job seekers should verify the employer's credibility to avoid scams and ensure the position is genuine.

How to become a customer service chat support agent?

To become a customer service chat support agent, candidates typically need a high school diploma or equivalent and strong communication skills. Experience with computer systems, familiarity with chat or ticketing software, and the ability to handle customer inquiries professionally are important. Some employers may require training or certifications in customer service or specific tools used in the role.

What are popular job titles related to Customer Service Chat Support jobs in Georgia?

For Customer Service Chat Support jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Customer Service Chat Support jobs in Georgia look for?

The top searched job categories for Customer Service Chat Support jobs in Georgia are:

What cities in Georgia are hiring for Customer Service Chat Support jobs?

Cities in Georgia with the most Customer Service Chat Support job openings:

Customer Service Chat Support jobs near you
Infographic showing various Customer Service Chat Support job openings in Georgia as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $33,712 per year, or $16.2 per hour.

Customer Service Representative

Ryland Environmental Inc

Savannah, GA

$15 - $20.25/hr

Full-time

Re-posted 27 days ago

Job description

```html
Customer Service Representative

Location: Savannah, GA, 31405

Job Description

We are seeking a friendly and dedicated Customer Service Representative to join our team in Savannah, GA. The ideal candidate will be responsible for providing exceptional service to our customers by addressing inquiries, resolving issues, and ensuring a positive customer experience.

Responsibilities
  • Respond promptly and professionally to customer inquiries via phone, email, and chat.
  • Assist customers with product information, order placement, and tracking.
  • Resolve customer complaints and issues efficiently and effectively.
  • Maintain accurate records of customer interactions and transactions.
  • Collaborate with other departments to ensure customer satisfaction.
  • Follow up with customers to ensure their issues are resolved.
  • Stay updated on product knowledge and company policies.
Qualifications
  • High school diploma or equivalent; associate or bachelor’s degree is a plus.
  • Previous experience in customer service or related field preferred.
  • Excellent communication and interpersonal skills.
  • Ability to handle stressful situations with professionalism and patience.
  • Strong problem-solving skills and attention to detail.
  • Proficient with computers and customer service software.
  • Ability to work independently and as part of a team.
How to Apply

If you are passionate about helping customers and want to be part of a dynamic team, please submit your resume and cover letter to our HR department.

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Apply