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Customer Service Chat Support Jobs in Georgia (NOW HIRING)

Zelis

Client Support Specialist

Atlanta, GA

$17.25 - $23.25/hr

At Zelis, we Get Stuff Done. So, let's get to it! A Little About Us Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. We serve more than 750

Alphabe Insight Inc

Customer Service Assistant

Atlanta, GA · On-site

$16.50 - $22.75/hr

Company Description Welcome to Nexxaworks, where creativity, strategy, and innovation come together to craft marketing solutions that truly make a difference. We're not your average marketing firm -

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All JobsCustomer Service Chat Support JobsCustomer Service Chat Support Jobs in Georgia

Customer Service Chat Support information

See Georgia salary details

$10

$16

$23

How much do customer service chat support jobs pay per hour?

As of Aug 1, 2026, the average hourly pay for customer service chat support in Georgia is $16.21, according to ZipRecruiter salary data. Most workers in this role earn between $13.80 and $17.64 per hour, depending on experience, location, and employer.

Are chat support jobs legit?

Customer service chat support jobs are legitimate positions offered by many companies to assist customers via online chat platforms. These roles typically require good communication skills, familiarity with chat tools, and sometimes specific training or certifications. Job seekers should verify the employer's credibility and avoid offers that ask for upfront payments or personal financial information.

What are the most common challenges faced by Customer Service Chat Support representatives and how can they overcome them?

Customer Service Chat Support representatives often encounter challenges such as handling multiple chats simultaneously, managing difficult or frustrated customers, and accurately resolving issues without visual cues. To overcome these challenges, it's important to develop strong multitasking skills, use templates and knowledge bases effectively, and practice clear, empathetic communication. Many companies provide ongoing training and peer support, which can help representatives improve their problem-solving abilities and maintain high-quality customer interactions.

How to become a customer support chat agent?

To become a customer support chat agent, candidates typically need a high school diploma or equivalent, strong communication skills, and familiarity with chat or ticketing software. Some employers may require prior customer service experience or specific training, and having good problem-solving abilities is essential for success in this role.

What is the difference between Customer Service Chat Support vs Customer Service Representative?

AspectCustomer Service Chat SupportCustomer Service Representative
Work EnvironmentOnline chat platforms, remote workIn-person, call centers, or remote
Required SkillsWritten communication, typing speed, problem-solvingVerbal communication, interpersonal skills
Common CertificationsCustomer service or communication coursesNone typically required, but customer service training
Industry UsageRetail, tech, e-commerce, telecomRetail, banking, telecom, hospitality

Customer Service Chat Support focuses on online written communication via chat platforms, often requiring quick typing and problem-solving skills. Customer Service Representatives may work in person or over the phone, emphasizing verbal communication and interpersonal skills. Both roles serve customer needs but differ mainly in communication method and work environment.

What are the key skills and qualifications needed to thrive as a Customer Service Chat Support representative, and why are they important?

To thrive as a Customer Service Chat Support representative, you need strong written communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and live chat platforms is typically required. Patience, empathy, and the ability to multitask are vital soft skills for effectively assisting customers in a fast-paced, digital environment. These skills and qualities ensure efficient issue resolution, customer satisfaction, and positive brand experiences.

How much do chat support agents make?

Customer service chat support agents typically earn between $12 and $20 per hour, depending on experience, location, and the company. Entry-level positions may pay closer to minimum wage, while experienced agents with specialized skills can earn higher wages or bonuses. Many roles also offer flexible schedules and remote work options.

How to make 1000 a week remotely?

Customer Service Chat Support roles typically pay hourly, with earnings depending on hours worked and pay rate, often ranging from $10 to $20 per hour. To make $1,000 weekly, you would need to work approximately 50 to 100 hours at these rates, which may require overtime or multiple shifts. Developing strong communication skills and familiarity with chat platforms can improve efficiency and earning potential in remote customer support jobs.

What is Customer Service Chat Support?

Customer Service Chat Support refers to representatives who assist customers through online chat platforms, helping them resolve issues, answer questions, and provide information about products or services. Unlike phone support, chat support enables customers to communicate in real time via text, often through a company’s website or app. Chat support agents must be skilled in written communication, problem-solving, and multitasking to handle multiple conversations efficiently. This role is essential for businesses looking to provide quick, convenient, and effective customer service online.
What are popular job titles related to Customer Service Chat Support jobs in Georgia? For Customer Service Chat Support jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Customer Service Chat Support jobs in Georgia look for? The top searched job categories for Customer Service Chat Support jobs in Georgia are:
What cities in Georgia are hiring for Customer Service Chat Support jobs? Cities in Georgia with the most Customer Service Chat Support job openings:
Customer Service Chat Support jobs near you
Infographic showing various Customer Service Chat Support job openings in Georgia as of July 2026, with employment types broken down into 3% Locum Tenens, 57% Full Time, 7% Part Time, 1% Temporary, and 32% Contract. Highlights an 84% Physical, 1% Hybrid, and 15% Remote job distribution, with an average salary of $33,712 per year, or $16.2 per hour.

Customer Service Rep - Full Time or Part Time

SAI NETCOM USA

Alpharetta, GA • On-site

$9 - $11/hr

Full-time

Re-posted 10 days ago

Job description

Company Description
Job Description
Position Summary:
The Customer Service Rep is responsible for handling the day to day general office duties and providing telephone support to customers.
Position Requirements:
• Excellent communication abilities, strong computer and organizational skills are essential.
• Proficient in use of software including Word, Excel and Outlook.
• Intermediate skill level in composing letters and business email.
• Must be able to work in a fast paced, deadline driven environment.
• Ability to manage multiple projects at a time.
• May require research skills to troubleshoot customer problems.
• Photoshop or photo editing experience is a plus.
Position Responsibilities:
• Provide telephone, email and web chat support to customers.
• Maintain solid customer relationships by handling their questions and concerns with speed and professionalism.
• Process, enter and follow through with all customer orders using various programs.
Qualifications
SKILLS & REQUIREMENTS
-Ability to multi task
-Attention to detail
-Ability to follow thru on tasks until completion
-Work effectively under pressure and with deadlines
-Ability to prioritize tasks and to manage time effectively
-Excellent telephone and customer service skills
-Excellent verbal and written communication
-Self Starter
Additional Information
Pay Rate: $9-$11/hr
Hours: 9AM to 5PM

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