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Customer Service Assistant Jobs in Decatur, IL (NOW HIRING)

Domino's Pizza

Customer Service Rep

Decatur, IL · On-site

$15.50 - $21/hr

We are seeking a dedicated and friendly Customer Service Rep to join our team in Decatur, United ... Greet and assist customers in a professional and friendly manner * Handle customer inquiries ...

Domino's

Customer Service Rep

Decatur, IL · On-site

$15.50 - $21/hr

Greet and assist customers in a professional and friendly manner * Handle customer inquiries ... Maintain up-to-date knowledge of company policies, products, and services * Document customer ...

Domino's Franchise

Customer Service Rep

Decatur, IL

$15.50 - $21/hr

We are seeking a dedicated and friendly Customer Service Rep to join our team in Decatur, United ... Greet and assist customers in a professional and friendly manner * Handle customer inquiries ...

Aramsco

Customer Service Representative

Decatur, IL

$16.25 - $16.48/hr

Customer Service Representative Aramsco is always looking for dynamic and energetic team players to ... Respond to website inquiries via phone and/or email * Assist customers with looking up parts and ...

Aramsco, Inc.

Customer Service Representative

Decatur, IL · On-site

$16.25 - $16.48/hr

Respond to website inquiries via phone and/or email * Assist customers with looking up parts and ... Qualifications/ Skills * 5+ Years of Customer Service * Bi-lingual in Spanish is a plus * Excellent ...

U-Haul

Customer Service Representative

Decatur, IL

$15.50 - $21/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Decatur, IL

$15 - $24.68/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Decatur, IL

$15 - $17/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Decatur, IL · On-site

$15 - $17/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

SHUR-CO

Customer Service Representative

Decatur, IL · On-site

$20 - $26/hr

Customer Service Representative Location: Decatur, IL Job Summary Perform out-bound and/or in-bound ... Enter necessary information into system and follow up on returned merchandise requests. * Assist in ...

U-Haul

Customer Service Representative

Decatur, IL · On-site

$15 - $17/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

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Customer Service Assistant information

See Decatur, IL salary details

$11

$19

$27

How much do customer service assistant jobs pay per hour?

As of May 28, 2026, the average hourly pay for customer service assistant in Decatur, IL is $19.42, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $22.16 per hour, depending on experience, location, and employer.

What Is a Customer Service Assistant?

A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.

What are the key skills and qualifications needed to thrive as a Customer Service Assistant, and why are they important?

To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What are some common challenges faced by Customer Service Assistants, and how can they be managed effectively?

Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.

How can I make 2000 a week working from home?

A Customer Service Assistant can increase earnings by working multiple shifts, taking on overtime, or handling high-volume accounts. Developing strong communication skills and using remote customer service tools can improve productivity and earning potential, but reaching $2000 weekly typically requires additional roles or freelance opportunities alongside standard customer service work.
More about Customer Service Assistant jobs
What are the most commonly searched types of Customer Service jobs in Decatur, IL? The most popular types of Customer Service jobs in Decatur, IL are:
What are popular job titles related to Customer Service Assistant jobs in Decatur, IL? For Customer Service Assistant jobs in Decatur, IL, the most frequently searched job titles are:
What job categories do people searching Customer Service Assistant jobs in Decatur, IL look for? The top searched job categories for Customer Service Assistant jobs in Decatur, IL are:
What cities near Decatur, IL are hiring for Customer Service Assistant jobs? Cities near Decatur, IL with the most Customer Service Assistant job openings:
Customer Service Assistant jobs near you
Infographic showing various Customer Service Assistant job openings in Decatur, IL as of May 2026, with employment types broken down into 1% As Needed, 41% Full Time, 53% Part Time, 1% Temporary, and 4% Contract. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $40,401 per year, or $19.4 per hour.

Customer Service Professional (Remote)

Lyfserv Communications Ltd. Co.

Texas, IL • Remote

$12.75 - $16/hr

Full-time

Posted 25 days ago

Job description

Job role:  

If you like helping customers solve issues, then we encourage you to apply with us for one of our physical locations or virtually from your own home. You will be assisting customers with issues on a product or service they may have, as well as assisting them with bookings & guiding them on how to's. 


Responsibilities:

  • Provide customer service, assist with customer issues.
  • Receive and respond to calls in a timely manner
  • Make notations on customer accounts

Requirements:

  • No Experience is required but preferred



We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Employment Type: FULL_TIME

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