Office Manager
$19 - $22/hr
Previous telephone customer service experience * Previous administrative or office manager experience * Previous dispatch experience is a plus * Proficiency in MS Office applications * Good work ...
New
Quick apply
Office Manager
$19 - $22/hr
Previous telephone customer service experience * Previous administrative or office manager experience * Previous dispatch experience is a plus * Proficiency in MS Office applications * Good work ...
New
CUSTOMER SERVICE COUNTER
Forsyth, IL · On-site
$16 - $18/hr
Answer a multi-line telephone - assist customers or direct them to the appropriate area * Provide customer charge account services, including opening accounts, accepting payments, and answering ...
CUSTOMER SERVICE COUNTER
Forsyth, IL · On-site
$16 - $18/hr
Answer a multi-line telephone - assist customers or direct them to the appropriate area * Provide customer charge account services, including opening accounts, accepting payments, and answering ...
CUSTOMER SERVICE COUNTER
$16 - $18/hr
Answer a multi-line telephone - assist customers or direct them to the appropriate area * Provide customer charge account services, including opening accounts, accepting payments, and answering ...
CUSTOMER SERVICE COUNTER
$16 - $18/hr
Answer a multi-line telephone - assist customers or direct them to the appropriate area * Provide customer charge account services, including opening accounts, accepting payments, and answering ...
Customer Service Support
Decatur, IL · On-site
$19 - $21/hr
Imperial Dade has a Customer Service Support role available in Decatur, IL! Join a strong and ... Interface with customers by telephone, electronically, or face-to-face * Assist in increasing sales ...
Customer Service Support
Decatur, IL · On-site
$19 - $21/hr
Imperial Dade has a Customer Service Support role available in Decatur, IL! Join a strong and ... Interface with customers by telephone, electronically, or face-to-face * Assist in increasing sales ...
Handles telephone calls that do not require personal attention of the pharmacist, including those ... Provides customer service in the photo area, including digital passport photo service, poster print ...
Handles telephone calls that do not require personal attention of the pharmacist, including those ... Provides customer service in the photo area, including digital passport photo service, poster print ...
Handles telephone calls that do not require personal attention of the pharmacist, including those ... Provides customer service in the photo area, including digital passport photo service, poster print ...
Handles telephone calls that do not require personal attention of the pharmacist, including those ... Provides customer service in the photo area, including digital passport photo service, poster print ...
Handles telephone calls that do not require personal attention of the pharmacist, including those ... Provides customer service in the photo area, including digital passport photo service, poster print ...
Handles telephone calls that do not require personal attention of the pharmacist, including those ... Provides customer service in the photo area, including digital passport photo service, poster print ...
Handles telephone calls that do not require personal attention of the pharmacist, including those ... Provides customer service in the photo area, including digital passport photo service, poster print ...
Handles telephone calls that do not require personal attention of the pharmacist, including those ... Provides customer service in the photo area, including digital passport photo service, poster print ...
Pharmacy Customer Service Associate
Lincoln, IL · On-site
$16 - $18/hr
Handles telephone calls that do not require personal attention of the pharmacist, including those ... Provides customer service in the photo area, including digital passport photo service, poster print ...
Pharmacy Customer Service Associate
Lincoln, IL · On-site
$16 - $18/hr
Handles telephone calls that do not require personal attention of the pharmacist, including those ... Provides customer service in the photo area, including digital passport photo service, poster print ...
Pharmacy Customer Service Associate
Decatur, IL · On-site
$16 - $18/hr
Handles telephone calls that do not require personal attention of the pharmacist, including those ... Provides customer service in the photo area, including digital passport photo service, poster print ...
Pharmacy Customer Service Associate
Decatur, IL · On-site
$16 - $18/hr
Handles telephone calls that do not require personal attention of the pharmacist, including those ... Provides customer service in the photo area, including digital passport photo service, poster print ...
Customer Care Representative
Decatur, IL · On-site
$18/hr
... Services Manager. This position is generally the first touch with our new clients and members ... Answer telephone inquiries from insured members, employers, providers, etc. regarding claim status ...
Customer Care Representative
Decatur, IL · On-site
$18/hr
... Services Manager. This position is generally the first touch with our new clients and members ... Answer telephone inquiries from insured members, employers, providers, etc. regarding claim status ...
Customer Care Representative
$15.50 - $21/hr
... Services Manager. This position is generally the first touch with our new clients and members ... Answer telephone inquiries from insured members, employers, providers, etc. regarding claim status ...
Quick apply
Customer Care Representative
$15.50 - $21/hr
... Services Manager. This position is generally the first touch with our new clients and members ... Answer telephone inquiries from insured members, employers, providers, etc. regarding claim status ...
Customer Care Representative
$15.50 - $21/hr
... Services Manager. This position is generally the first touch with our new clients and members ... Answer telephone inquiries from insured members, employers, providers, etc. regarding claim status ...
Customer Care Representative
$15.50 - $21/hr
... Services Manager. This position is generally the first touch with our new clients and members ... Answer telephone inquiries from insured members, employers, providers, etc. regarding claim status ...
POSITION SUMMARY: The Customer Care Supervisor reports to the Client Services Director. This ... If necessary, assists with answering telephone inquiries from insured members, employers, providers ...
Quick apply
POSITION SUMMARY: The Customer Care Supervisor reports to the Client Services Director. This ... If necessary, assists with answering telephone inquiries from insured members, employers, providers ...
Customer Care Supervisor
Decatur, IL · On-site
$50K - $58K/yr
POSITION SUMMARY: The Customer Care Supervisor reports to the Client Services Director. This ... If necessary, assists with answering telephone inquiries from insured members, employers, providers ...
Customer Care Supervisor
Decatur, IL · On-site
$50K - $58K/yr
POSITION SUMMARY: The Customer Care Supervisor reports to the Client Services Director. This ... If necessary, assists with answering telephone inquiries from insured members, employers, providers ...
Pre-Tax Benefits Service Specialist
Decatur, IL · Hybrid
$16.50 - $21.75/hr
Answer telephone inquiries from covered members and employers regarding claim status, benefits ... Assists customers through the pre-tax benefits claim submission/balance inquiry/enrollment ...
Quick apply
Pre-Tax Benefits Service Specialist
Decatur, IL · Hybrid
$16.50 - $21.75/hr
Answer telephone inquiries from covered members and employers regarding claim status, benefits ... Assists customers through the pre-tax benefits claim submission/balance inquiry/enrollment ...
As a Service Advisor, you will own our customer's experience in the service lane. You are the first ... customer visit to ensure satisfaction * Handle telephone inquiries regarding work in process ...
As a Service Advisor, you will own our customer's experience in the service lane. You are the first ... customer visit to ensure satisfaction * Handle telephone inquiries regarding work in process ...
Service Advisor
Decatur, IL · On-site
As a Service Advisor, you will own our customer's experience in the service lane. You are the first ... customer visit to ensure satisfaction * Handle telephone inquiries regarding work in process ...
Service Advisor
Decatur, IL · On-site
As a Service Advisor, you will own our customer's experience in the service lane. You are the first ... customer visit to ensure satisfaction * Handle telephone inquiries regarding work in process ...
Service Advisor
Decatur, IL · On-site
As a Service Advisor, you will own our customer's experience in the service lane. You are the first ... customer visit to ensure satisfaction * Handle telephone inquiries regarding work in process ...
Service Advisor
Decatur, IL · On-site
As a Service Advisor, you will own our customer's experience in the service lane. You are the first ... customer visit to ensure satisfaction * Handle telephone inquiries regarding work in process ...
Service Advisor
Decatur, IL · On-site
As a Service Advisor, you will own our customer's experience in the service lane. You are the first ... customer visit to ensure satisfaction * Handle telephone inquiries regarding work in process ...
Service Advisor
Decatur, IL · On-site
As a Service Advisor, you will own our customer's experience in the service lane. You are the first ... customer visit to ensure satisfaction * Handle telephone inquiries regarding work in process ...
Telephone Customer Service information
See Decatur, IL salary details
$9.56 - $11.06
2% of jobs
$11.06 - $12.57
4% of jobs
$12.57 - $14.07
11% of jobs
$14.91 is the 25th percentile. Wages below this are outliers.
$14.07 - $15.58
15% of jobs
The median wage is $16.97 / hr.
$15.58 - $17.08
20% of jobs
$17.08 - $18.59
15% of jobs
$19.62 is the 75th percentile. Wages above this are outliers.
$18.59 - $20.09
13% of jobs
$20.09 - $21.60
7% of jobs
$21.60 - $23.10
6% of jobs
$23.10 - $24.61
4% of jobs
$24.61 - $26.11
3% of jobs
$9
$18
$26
How much do telephone customer service jobs pay per hour?
As of Jun 19, 2026, the average hourly pay for telephone customer service in Decatur, IL is $18.23, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $20.29 per hour, depending on experience, location, and employer.
How can I make $2000 a week working from home?
A Telephone Customer Service representative can potentially earn $2000 a week by working full-time, handling high call volumes, and gaining experience or specialized skills such as technical support or sales. Some roles offer performance-based bonuses or commissions that can increase earnings. Achieving this income level often requires consistent effort, excellent communication skills, and possibly working overtime or multiple shifts.
What are telephone customer service representatives?
Telephone customer service representatives are professionals who assist customers over the phone by answering questions, resolving issues, processing orders, and providing information about products or services. They are the first point of contact for many businesses and play a key role in ensuring customer satisfaction. These representatives use communication and problem-solving skills to address customer needs efficiently and maintain a positive company image. They may work in call centers or remotely, handling a variety of inquiries and concerns.
What are some common challenges faced by Telephone Customer Service representatives, and how can they be managed effectively?
Telephone Customer Service representatives often encounter challenges such as handling difficult or upset customers, managing high call volumes, and resolving complex issues quickly. To manage these challenges, it's important to develop strong communication and active listening skills, remain patient and empathetic, and utilize any scripts or knowledge bases provided by the company. Support from supervisors and collaboration with team members can also help in sharing solutions and best practices, making the work environment more supportive and efficient.
How much does Amazon remote customer service pay?
Amazon remote customer service representatives typically earn between $15 and $20 per hour, depending on experience and location. The role often requires strong communication skills and the ability to work independently in a home environment.
What are the key skills and qualifications needed to thrive as a Telephone Customer Service Representative, and why are they important?
To thrive as a Telephone Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and telephone systems is essential. Patience, active listening, and a calm demeanor are standout soft skills for handling diverse customer interactions. These skills ensure efficient issue resolution, customer satisfaction, and a positive company image.
What job makes $10,000 a month without a degree?
In the field of telephone customer service, earning $10,000 a month is uncommon without advanced skills or management roles. High earnings typically require experience, specialized knowledge, or supervisory positions, which may involve additional certifications or training. Most entry-level customer service roles pay significantly less, but some senior or team leader positions can approach higher salaries with bonuses and commissions.
What is the difference between Telephone Customer Service vs Call Center Representative?
| Aspect | Telephone Customer Service | Call Center Representative |
|---|---|---|
| Required Credentials | High school diploma or equivalent; customer service skills | High school diploma or equivalent; customer service skills |
| Work Environment | Office or remote; direct customer interaction via phone | Call centers; high-volume inbound/outbound calls |
| Industry Usage | Retail, telecom, banking, healthcare | Telecom, tech support, sales, customer support |
| Search & Comparison Intent | Customer service roles involving phone support | Call center jobs focusing on high call volume |
While both roles involve phone-based customer interactions, Telephone Customer Service emphasizes personalized support and problem-solving, often in a one-on-one setting. Call Center Representatives typically handle high call volumes, focusing on efficiency and standardized responses. Both roles require similar skills and credentials but differ mainly in work environment and scope of interaction.
What is the highest paying call center job?
The highest paying call center jobs are typically supervisory or managerial roles, such as call center managers or team leaders, which can earn higher salaries due to increased responsibilities. Specialized roles like technical support or sales management within call centers may also offer higher compensation, especially with relevant experience and certifications.
What are popular job titles related to Telephone Customer Service jobs in Decatur, IL? For Telephone Customer Service jobs in Decatur, IL, the most frequently searched job titles are:
What job categories do people searching Telephone Customer Service jobs in Decatur, IL look for? The top searched job categories for Telephone Customer Service jobs in Decatur, IL are:
What cities near Decatur, IL are hiring for Telephone Customer Service jobs? Cities near Decatur, IL with the most Telephone Customer Service job openings:
$19 - $22/hr
Full-time
Medical, Dental, Retirement
Posted 2 days ago
Be an early applicant
Job description
Office Manager | 8:30AM – 4:30PM | Monday – Friday | $19/hr - $22/hr
Mt Zion, IL – residential and commercial services
Qualifications for Office Manager
- Previous telephone customer service experience
- Previous administrative or office manager experience
- Previous dispatch experience is a plus
- Proficiency in MS Office applications
- Good work history
- Demonstrated analytical and problem-solving skills
- Effective written and oral communication skills
Responsibilities for Office Manager
- Schedule work orders for completion
- Ensure parts availability before scheduling
- Communicate with customers by phone to schedule service appointments
- Answer phones
- Data entry
- Communicate with technicians
- Order and maintain office supplies
About Express Employment Professionals
- Serving over 400 client companies in Macon and Dewitt counties since 2005
- Express was voted Best of Staffing in the Herald & Review Readers’ Choice Awards
- Applicants never pay a fee
- Benefits available include: holiday pay, medical insurance, dental insurance, 401K
- One application for multiple positions
Phone: (217) 872-7400
Our goal is to help as many people as possible find good jobs by helping as many clients as possible find good people.
#2238OS
About Express Employment Professionals
Sourced by ZipRecruiter
Express Employment Professionals, based in Oklahoma City, OK, USA, operates in the staffing industry and is renowned for providing robust and reliable staffing solutions. Their official website - expresspros.com - details their variety of services, which include temporary and full-time staffing, human resources services, and professional search. The company was established in 1983 with the aim of helping as many people as possible to find good jobs, and since then, it has grown exponentially, expanding its reach to various domains within the job market.
Industry
Recruiting and staffing services
Company size
11 - 50 Employees
Headquarters location
Oklahoma City, OK, US