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Telephone Customer Service Jobs in Decatur, IL (NOW HIRING)

Domino's Pizza

Pizza Team Member

Monticello, IL · On-site

$13 - $15/hr

Domino's Pizza is hiring immediately for Customer Service Representatives (Pizza Cook/Team Member ... Receiving and processing telephone orders. * Taking inventory and completing associated paperwork.

Little Caesars

Crew Member

Decatur, IL

$15/hr

... Customer Service Standards, Hot-N-Ready Promise, Five Priority Guidelines, the Remedy Process, and the telephone and front counter procedures. · Prepares high quality products consistently by ...

Little Caesars

Crew Member

Decatur, IL

$15/hr

... Customer Service Standards, Hot-N-Ready Promise, Five Priority Guidelines, the Remedy Process, and the telephone and front counter procedures. · Prepares high quality products consistently by ...

Jimmy John's

In Shopper

Decatur, IL

$8 - $16/hr

Providing world-class customer service and executing fast and accurate sandwiches while maintaining ... Takes telephone orders and completes delivery tickets * Fills out systems and procedures with 100 ...

Jimmy John's

In Shopper

Decatur, IL

$8 - $16/hr

Providing world-class customer service and executing fast and accurate sandwiches while maintaining ... Takes telephone orders and completes delivery tickets * Fills out systems and procedures with 100 ...

Jimmy John's

In Shopper

Decatur, IL

$8 - $16/hr

Providing world-class customer service and executing fast and accurate sandwiches while maintaining ... Takes telephone orders and completes delivery tickets * Fills out systems and procedures with 100 ...

Jimmy John's

In Shopper

Decatur, IL

$8 - $16/hr

Providing world-class customer service and executing fast and accurate sandwiches while maintaining ... Takes telephone orders and completes delivery tickets * Fills out systems and procedures with 100 ...

Rural King

Front End Lead (Illinois)

Decatur, IL

With a strong focus on delivering exceptional customer service, you will lead the front end ... Use general office equipment such as telephone, copy machine, fax machine, calculator, computer.

Rural King

Front End Lead (Illinois)

Decatur, IL · On-site

With a strong focus on delivering exceptional customer service, you will lead the front end ... Use general office equipment such as telephone, copy machine, fax machine, calculator, computer.

Schimberg Co.

Decatur Inside Sales

Decatur, IL · On-site

$50K - $55K/yr

Provide exceptional service to a current base of customers (no cold calling). * Answer telephone calls or respond to customer correspondence regarding technical questions on products. * Identify ...

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All JobsTelephone Customer Service JobsTelephone Customer Service Jobs in Decatur, IL

Telephone Customer Service information

See Decatur, IL salary details

$9

$18

$26

How much do telephone customer service jobs pay per hour?

As of Jun 19, 2026, the average hourly pay for telephone customer service in Decatur, IL is $18.23, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $20.29 per hour, depending on experience, location, and employer.

How can I make $2000 a week working from home?

A Telephone Customer Service representative can potentially earn $2000 a week by working full-time, handling high call volumes, and gaining experience or specialized skills such as technical support or sales. Some roles offer performance-based bonuses or commissions that can increase earnings. Achieving this income level often requires consistent effort, excellent communication skills, and possibly working overtime or multiple shifts.

What are telephone customer service representatives?

Telephone customer service representatives are professionals who assist customers over the phone by answering questions, resolving issues, processing orders, and providing information about products or services. They are the first point of contact for many businesses and play a key role in ensuring customer satisfaction. These representatives use communication and problem-solving skills to address customer needs efficiently and maintain a positive company image. They may work in call centers or remotely, handling a variety of inquiries and concerns.

What are some common challenges faced by Telephone Customer Service representatives, and how can they be managed effectively?

Telephone Customer Service representatives often encounter challenges such as handling difficult or upset customers, managing high call volumes, and resolving complex issues quickly. To manage these challenges, it's important to develop strong communication and active listening skills, remain patient and empathetic, and utilize any scripts or knowledge bases provided by the company. Support from supervisors and collaboration with team members can also help in sharing solutions and best practices, making the work environment more supportive and efficient.

How much does Amazon remote customer service pay?

Amazon remote customer service representatives typically earn between $15 and $20 per hour, depending on experience and location. The role often requires strong communication skills and the ability to work independently in a home environment.

What are the key skills and qualifications needed to thrive as a Telephone Customer Service Representative, and why are they important?

To thrive as a Telephone Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and telephone systems is essential. Patience, active listening, and a calm demeanor are standout soft skills for handling diverse customer interactions. These skills ensure efficient issue resolution, customer satisfaction, and a positive company image.

What job makes $10,000 a month without a degree?

In the field of telephone customer service, earning $10,000 a month is uncommon without advanced skills or management roles. High earnings typically require experience, specialized knowledge, or supervisory positions, which may involve additional certifications or training. Most entry-level customer service roles pay significantly less, but some senior or team leader positions can approach higher salaries with bonuses and commissions.

What is the difference between Telephone Customer Service vs Call Center Representative?

AspectTelephone Customer ServiceCall Center Representative
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; customer service skills
Work EnvironmentOffice or remote; direct customer interaction via phoneCall centers; high-volume inbound/outbound calls
Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, sales, customer support
Search & Comparison IntentCustomer service roles involving phone supportCall center jobs focusing on high call volume

While both roles involve phone-based customer interactions, Telephone Customer Service emphasizes personalized support and problem-solving, often in a one-on-one setting. Call Center Representatives typically handle high call volumes, focusing on efficiency and standardized responses. Both roles require similar skills and credentials but differ mainly in work environment and scope of interaction.

What is the highest paying call center job?

The highest paying call center jobs are typically supervisory or managerial roles, such as call center managers or team leaders, which can earn higher salaries due to increased responsibilities. Specialized roles like technical support or sales management within call centers may also offer higher compensation, especially with relevant experience and certifications.
What are popular job titles related to Telephone Customer Service jobs in Decatur, IL? For Telephone Customer Service jobs in Decatur, IL, the most frequently searched job titles are:
What job categories do people searching Telephone Customer Service jobs in Decatur, IL look for? The top searched job categories for Telephone Customer Service jobs in Decatur, IL are:
What cities near Decatur, IL are hiring for Telephone Customer Service jobs? Cities near Decatur, IL with the most Telephone Customer Service job openings:
Telephone Customer Service jobs near you
Pizza Team Member

Pizza Team Member

Domino's Pizza

Monticello, IL • On-site

$13 - $15/hr

Other

Posted yesterday

Domino's rating

4.8

Company rating: 4.8 out of 10

Based on 1,882 frontline employees who took The Breakroom Quiz

18th of 22 rated food delivery companies

Job description

Domino's Pizza is hiring immediately for Customer Service Representatives (Pizza Cook/Team Member) to join their team!

Job type: Full time and Part time, Permanent


You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.


We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.


We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!


As part of our crew, your responsibilities will include:

  • Operating all equipment.
  • Stocking ingredients from delivery area to storage, work area, walk-in cooler.
  • Preparing products
  • Receiving and processing telephone orders.
  • Taking inventory and completing associated paperwork.
  • Cleaning equipment and facility approximately daily.


Benefits of working at Domino's Pizza:

  • Flexible schedules
  • Competitive wages for all Team Members
  • Free uniforms
  • Store discounts
  • Fun working environment


Domino's is an equal opportunity employer.

What Domino's employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Domino's logo

About Domino's

Sourced by ZipRecruiter

Since 1960, we've grown from just one store to become the #1 pizza company in the world. To get there and continue to go above and beyond, it takes persistent passion, incredible vision, and bold thinking. It takes every one of our employees feeling like they have pizza sauce running through their veins. What's life like at Domino's Whatever your role at Domino’s, you’ll find life here is exciting, enormously fun, and always asks you to think on your feet. If you bring your passion, drive, and a purpose to perform, there are real growth opportunities across the brand. Many people find that what starts as a day job becomes a fulfilling career, surrounded by amazing people who make sure each new day tops the last. That’s what we mean by the power of possible. We are made better together In a Domino’s corporate job, our leaders work hard to create a level playing field where corporate team members can succeed, innovate, and above all, feel like they belong. See how different backgrounds make us better, and how your unique talents could power what’s possible in a Domino’s corporate career.

Industry

Food and beverage stores, real estate and food services and drinking places

Company size

10,000+ Employees

Headquarters location

Ann Arbor, MI, US

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