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Full Time Customer Service Jobs in Decatur, IL (NOW HIRING)

Timi's Tours

Customer Service Agent

Moweaqua, IL

$15 - $17/hr

This is a full-time, benefits-eligible position with a company that has been delivering premium ... A warm, professional demeanor and genuine passion for customer service * Creative problem-solving ...

Timi's Tours

Customer Service Agent

Moweaqua, IL · On-site

$15 - $17/hr

This is a full-time, benefits-eligible position with a company that has been delivering premium ... A warm, professional demeanor and genuine passion for customer service * Creative problem-solving ...

Timi's Tours

Customer Service Agent

Moweaqua, IL · On-site

This is a full-time, benefits-eligible position with a company that has been delivering premium ... A warm, professional demeanor and genuine passion for customer service * Creative problem-solving ...

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Showing results 1-20

All JobsFull Time Customer Service JobsFull Time Customer Service Jobs in Decatur, IL

Full Time Customer Service information

See Decatur, IL salary details

$9

$18

$26

How much do full time customer service jobs pay per hour?

As of Jun 19, 2026, the average hourly pay for full time customer service in Decatur, IL is $18.23, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $20.29 per hour, depending on experience, location, and employer.

What is the highest paying customer service job?

The highest paying customer service roles are often in management or specialized fields such as customer success managers, account managers, or technical support managers, with salaries reaching six figures in some cases. These positions typically require extensive experience, strong communication skills, and industry-specific knowledge or certifications.

What are some common challenges faced by full-time customer service representatives, and how are they typically addressed within a team setting?

Full-time customer service representatives often encounter challenges such as handling difficult customers, managing high call volumes, and staying up-to-date with product or policy changes. These challenges are typically addressed through comprehensive training, access to updated knowledge bases, and support from supervisors or team leads. Many organizations also encourage collaboration among team members through regular meetings or chat platforms, allowing representatives to share solutions and best practices, which helps foster a supportive and resilient work environment.

What is the difference between Full Time Customer Service vs Part Time Customer Service?

AspectFull Time Customer ServicePart Time Customer Service
Work HoursTypically 35-40 hours per weekLess than 30 hours per week
CredentialsUsually requires basic customer service skills, sometimes a high school diplomaSame as full time, often with more flexibility
Work EnvironmentCall centers, retail, corporate officesSimilar environments, often with flexible scheduling
Employer UsageCommon in retail, telecom, banking sectorsUsed in similar industries for flexible staffing

Full Time Customer Service roles involve standard full-week hours, offering stability and benefits, while Part Time Customer Service provides flexible scheduling with fewer hours. Both roles require similar skills and are found in comparable industries, but the main difference lies in hours worked and employment benefits.

What are the key skills and qualifications needed to thrive as a Full Time Customer Service Representative, and why are they important?

To thrive as a Full Time Customer Service Representative, you need strong communication abilities, problem-solving skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is typically required. Patience, active listening, and a positive attitude help individuals excel in this role. These skills are crucial for resolving customer concerns efficiently, maintaining satisfaction, and representing the company professionally.

How to make 2000 a week working from home?

Full-time customer service roles can pay between $300 and $600 per week, depending on hours and company. To earn $2000 weekly, you may need to work multiple positions, increase hours, or seek roles with higher pay rates, such as specialized or supervisory customer service jobs. Developing strong communication skills and experience with customer management tools can improve earning potential.

What are Full Time Customer Service jobs?

Full Time Customer Service jobs involve assisting customers with their inquiries, concerns, or issues regarding a company's products or services. Employees in these roles typically work 35-40 hours per week and may handle customer interactions via phone, email, chat, or in-person. Key responsibilities often include resolving complaints, processing orders, providing information, and ensuring customer satisfaction. These positions require strong communication skills, problem-solving abilities, and a customer-focused attitude. Full time roles usually offer benefits such as health insurance, paid time off, and opportunities for advancement.

What job makes $10,000 a month without a degree?

Full-time customer service roles typically do not pay $10,000 a month without specialized skills or management responsibilities. High earnings in customer service usually require experience, leadership positions, or working in high-demand industries such as tech or finance, often with additional certifications or training.

What is the easiest job but pays good?

A full-time customer service position can be considered relatively easy compared to more physically or technically demanding roles, especially if it involves basic communication skills and problem-solving. These jobs often require minimal specialized training and offer steady pay, with opportunities for advancement and flexible schedules.
What are the most commonly searched types of Customer Service jobs in Decatur, IL? The most popular types of Customer Service jobs in Decatur, IL are:
What job categories do people searching Full Time Customer Service jobs in Decatur, IL look for? The top searched job categories for Full Time Customer Service jobs in Decatur, IL are:
What cities near Decatur, IL are hiring for Full Time Customer Service jobs? Cities near Decatur, IL with the most Full Time Customer Service job openings:
Full Time Customer Service jobs near you
Infographic showing various Full Time Customer Service job openings in Decatur, IL as of June 2026, with employment types broken down into 74% Full Time, 23% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $37,923 per year, or $18.2 per hour.
Full-Time Customer Service Representative

Full-Time Customer Service Representative

Prairie State Bank & Trust

Decatur, IL • On-site

$17 - $19/hr

Full-time

Medical, Life, Retirement, PTO

Posted 14 days ago

Job description

Prairie State Bank amp; Trust, a locally owned $800 million bank with 20 offices in Central Illinois, has an immediate opening for a FULL TIME Customer Service Representative in the Decatur Region at our Pershing Rd branch. We are seeking talented, hardworking candidates who are motivated to learn, have great communication skills, and a passion for working on a team.
No phone calls. Please utilize our website for any communication needs.
Responsibilities:
  • Ensure that our customers receive excellent customer service.
  • Assist customers with routine account related transactions such as deposits, loan payments, cashing checks, transfer of funds between accounts, stop payments as well as inquiries regarding transactions and services
  • Educating customers on bank products and services
  • Perform daily balancing functions of a cash drawer
  • Comply with bank operation and security procedures
  • Maintain customer confidence and protect bank operations by keeping information confidential

Job Qualifications:
  • Excellent interpersonal, written, and verbal communication skills.
  • Attention to detail
  • Problem solving skills; technical capacity
  • Excellent time management, organizational, and multi-tasking skills.
  • Ability to work independently and in a team environment.
  • Banking experience preferred
Physical Requirements:
  • Occasionally lift up to 25 pounds
  • Stand 100% of the shift
Prairie State Bank amp; Trust offers competitive benefits and compensation: base compensation with bonus plan, 401(k) with employer matching, employer paid health/life insurance, vacation, sick leave, and above average holiday pay.

All candidates will be required to undergo a pre-employment credit background check and drug screening.

PSBT is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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