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Full Time Customer Service Jobs in Decatur, IL (NOW HIRING)

Field Service Technician

Decatur, IL ยท On-site

$18 - $30/hr

Our focus is providing unmatched customer support, service, and expertise so our partner ... Voluntary full-time employment benefits include medical, dental, and vision; life, AD&D, critical ...

Customer Service. As a Delivery Driver, you'll put your safe driving skills to work and enjoy ... All AutoZoners (Full-Time and Part-Time): * Competitive pay * Unrivaled company culture * Medical ...

Full-Time Teller

Mechanicsburg, IL ยท On-site

$16 - $18/hr

United Community Bank is in search of a full-time teller for our Mechanicsburg location. Candidates ... This position meets the needs of customers by providing quality service in the receiving and paying ...

Full-Time EMT Basic

Decatur, IL ยท On-site

$17.25/hr

EMT FULL-TIME Opportunity in Decatur, IL!$17.25 per hour 24/48 and 12-hour shift schedules ... and customer service to patients. Responsibilities: * EMTs provide an assessment of patients ...

Full-Time EMT Basic

Decatur, IL ยท On-site

$17.25/hr

EMT FULL-TIME Opportunity in Decatur, IL!$17.25 per hour 24/48 and 12-hour shift schedules ... and customer service to patients. Responsibilities: * EMTs provide an assessment of patients ...

Full-Time EMT Basic

Decatur, IL ยท On-site

$17.25/hr

EMT FULL-TIME Opportunity in Decatur, IL! $17.25 per hour 24/48 and 12-hour shift schedules ... and customer service to patients. Responsibilities: * EMTs provide an assessment of patients ...

Full-Time EMT Basic

Decatur, IL ยท On-site

$17.25/hr

EMT FULL-TIME Opportunity in Decatur, IL!$17.25 per hour 24/48 and 12-hour shift schedules ... and customer service to patients. Responsibilities: * EMTs provide an assessment of patients ...

Full-Time EMT Basic

Decatur, IL ยท On-site

$17.25/hr

EMT FULL-TIME Opportunity in Decatur, IL! $17.25 per hour 24/48 and 12-hour shift schedules ... and customer service to patients. Responsibilities: * EMTs provide an assessment of patients ...

Full-Time EMT Basic

Decatur, IL ยท On-site

$17.25/hr

EMT FULL-TIME Opportunity in Decatur, IL! $17.25 per hour 24/48 and 12-hour shift schedules ... and customer service to patients. Responsibilities: * EMTs provide an assessment of patients ...

EMT FULL-TIME Opportunity in Decatur, IL!$17.25 per hour 24/48 and 12-hour shift schedules ... and customer service to patients. Responsibilities: * EMTs provide an assessment of patients ...

Sales and Service Technician

Decatur, IL ยท On-site

$16 - $23.90/hr

... for full-time and part-time employees, and a 401k plan to help build towards your future. We ... Customer service, sales, customer issue resolution- 75%. * Basic vehicle service tasks, oil, tires ...

Provides quality customer service by providing one-on-one attention to detail. * Oversees and ... Full-time and part-time positions offer the following benefits to associates: Retirement Plan ...

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Showing results 1-20

Full Time Customer Service information

See Decatur, IL salary details

$9

$18

$26

How much do full time customer service jobs pay per hour?

As of Jun 19, 2026, the average hourly pay for full time customer service in Decatur, IL is $18.23, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $20.29 per hour, depending on experience, location, and employer.

What is the highest paying customer service job?

The highest paying customer service roles are often in management or specialized fields such as customer success managers, account managers, or technical support managers, with salaries reaching six figures in some cases. These positions typically require extensive experience, strong communication skills, and industry-specific knowledge or certifications.

What are some common challenges faced by full-time customer service representatives, and how are they typically addressed within a team setting?

Full-time customer service representatives often encounter challenges such as handling difficult customers, managing high call volumes, and staying up-to-date with product or policy changes. These challenges are typically addressed through comprehensive training, access to updated knowledge bases, and support from supervisors or team leads. Many organizations also encourage collaboration among team members through regular meetings or chat platforms, allowing representatives to share solutions and best practices, which helps foster a supportive and resilient work environment.

What is the difference between Full Time Customer Service vs Part Time Customer Service?

AspectFull Time Customer ServicePart Time Customer Service
Work HoursTypically 35-40 hours per weekLess than 30 hours per week
CredentialsUsually requires basic customer service skills, sometimes a high school diplomaSame as full time, often with more flexibility
Work EnvironmentCall centers, retail, corporate officesSimilar environments, often with flexible scheduling
Employer UsageCommon in retail, telecom, banking sectorsUsed in similar industries for flexible staffing

Full Time Customer Service roles involve standard full-week hours, offering stability and benefits, while Part Time Customer Service provides flexible scheduling with fewer hours. Both roles require similar skills and are found in comparable industries, but the main difference lies in hours worked and employment benefits.

What are the key skills and qualifications needed to thrive as a Full Time Customer Service Representative, and why are they important?

To thrive as a Full Time Customer Service Representative, you need strong communication abilities, problem-solving skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is typically required. Patience, active listening, and a positive attitude help individuals excel in this role. These skills are crucial for resolving customer concerns efficiently, maintaining satisfaction, and representing the company professionally.

How to make 2000 a week working from home?

Full-time customer service roles can pay between $300 and $600 per week, depending on hours and company. To earn $2000 weekly, you may need to work multiple positions, increase hours, or seek roles with higher pay rates, such as specialized or supervisory customer service jobs. Developing strong communication skills and experience with customer management tools can improve earning potential.

What are Full Time Customer Service jobs?

Full Time Customer Service jobs involve assisting customers with their inquiries, concerns, or issues regarding a company's products or services. Employees in these roles typically work 35-40 hours per week and may handle customer interactions via phone, email, chat, or in-person. Key responsibilities often include resolving complaints, processing orders, providing information, and ensuring customer satisfaction. These positions require strong communication skills, problem-solving abilities, and a customer-focused attitude. Full time roles usually offer benefits such as health insurance, paid time off, and opportunities for advancement.

What job makes $10,000 a month without a degree?

Full-time customer service roles typically do not pay $10,000 a month without specialized skills or management responsibilities. High earnings in customer service usually require experience, leadership positions, or working in high-demand industries such as tech or finance, often with additional certifications or training.

What is the easiest job but pays good?

A full-time customer service position can be considered relatively easy compared to more physically or technically demanding roles, especially if it involves basic communication skills and problem-solving. These jobs often require minimal specialized training and offer steady pay, with opportunities for advancement and flexible schedules.
What are the most commonly searched types of Customer Service jobs in Decatur, IL? The most popular types of Customer Service jobs in Decatur, IL are:
What job categories do people searching Full Time Customer Service jobs in Decatur, IL look for? The top searched job categories for Full Time Customer Service jobs in Decatur, IL are:
What cities near Decatur, IL are hiring for Full Time Customer Service jobs? Cities near Decatur, IL with the most Full Time Customer Service job openings:
Infographic showing various Full Time Customer Service job openings in Decatur, IL as of June 2026, with employment types broken down into 74% Full Time, 23% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $37,923 per year, or $18.2 per hour.
Patient Services Coordinator (PSC) - Decatur, IL (Full-Time)

Patient Services Coordinator (PSC) - Decatur, IL (Full-Time)

Comprehensive Prosthetics and Orthotics

Decatur, IL โ€ข On-site

$19/hr

Full-time

Posted 10 days ago


Job description

Position Overview
Comprehensive Prosthetics & Orthotics (CPO) is seeking a full-time Patient Services Coordinator to support our Decatur clinic. This healthcare administration role functions as a front desk coordinator, medical receptionist, and patient access specialist within a fast-paced orthotic and prosthetic clinic environment. The Patient Services Coordinator plays a central role in patient intake, scheduling, insurance verification, clinic operations, and healthcare customer service, ensuring an organized and compassionate experience from check-in through follow-up.
This position is ideal for candidates with experience in medical office workflows, outpatient clinic coordination, insurance documentation, HIPAA compliance, and patient management systems. As the first point of contact, this role directly impacts patient satisfaction, operational efficiency, and revenue cycle support. The successful candidate will combine strong communication skills, attention to detail, and healthcare administrative knowledge to support clinicians, referral sources, and patients across the full continuum of care.
Essential Functions & Responsibilities
  • Serve as the primary front desk contact for patients, families, and visitors
  • Manage patient scheduling, appointment coordination, and phone communication
  • Complete patient intake processes including demographic entry and insurance documentation
  • Perform insurance verification and explain financial responsibility clearly and professionally
  • Collect and maintain HIPAA acknowledgments, consent forms, and Supplier Standards documentation
  • Support clinicians by coordinating patient flow and ensuring accurate documentation
  • Assist with billing support, scanning, records management, and administrative tasks
  • Maintain a clean, organized, and welcoming outpatient clinic environment
  • Collaborate with referral sources and internal teams to support continuity of care
  • Participate in training and ongoing professional development

Required Qualifications
  • High school diploma or equivalent
  • Authorization to work in the United States
  • Strong customer service, communication, and organizational skills
  • Proficiency with computers, office equipment, and data entry systems
  • Ability to lift up to 50 pounds as required for clinic operations

Preferred Qualifications
  • 3+ years of experience in a healthcare, medical office, patient access, or administrative support role
  • Experience with insurance verification and patient financial counseling
  • Familiarity with medical terminology and outpatient clinic workflows
  • Experience using electronic health record (EHR) or patient management systems

Compensation & Benefits
  • Starting pay: $19.00 per hour
  • Pay increase to $20.00 per hour after 90 days of employment
  • Competitive benefits package, with details provided during the interview process
  • Stable, growing healthcare organization with long-term career advancement opportunities
  • Supportive team environment with training and development opportunities

About Comprehensive Prosthetics & Orthotics (CPO)
Comprehensive Prosthetics & Orthotics (CPO) is a leading Midwest provider of orthotic and prosthetic care. We combine advanced technology with compassionate, patient-centered service to help individuals regain mobility, confidence, and independence. Our culture emphasizes collaboration, accountability, and service excellence across every clinic we operate.
Equal Employment Opportunity Statement
Comprehensive Prosthetics & Orthotics is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.