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Full Time Customer Service Jobs in Decatur, IL (NOW HIRING)

Walmart

Front End Service Team Supervisor

Decatur, IL · On-site

$20 - $33/hr

... Type: Full-Time Available shifts: Location Walmart Supercenter #1690 4224 N PROSPECT ST, DECATUR, IL, 62526, US Job Overview Front End Service associates are focused on compliance and customer ...

Russell Stover

Retail Sales Clerk - Full Time

Lincoln, IL · On-site

$15 - $19.75/hr

Provide prompt, efficient and courteous customer service * Help customers make selections by providing information on products, building customer confidence and offering suggestions * Accurately ...

AMR

Full-Time Paramedic

Decatur, IL · On-site

$79K - $82K/yr

Paramedic FULL-TIME Opportunity $79800-$82300 per year (based on experience) with employee benefits ... service and advanced patient care to our customers. Responsibilities: * Assess each call situation ...

AMR

Full-Time Paramedic

Decatur, IL

$79K - $82K/yr

Paramedic FULL-TIME Opportunity $79800-$82300 per year (based on experience) with employee benefits ... service and advanced patient care to our customers. Responsibilities: * Assess each call situation ...

Global Medical Response

Full-Time Paramedic

Decatur, IL · On-site

$79K - $82K/yr

Paramedic FULL-TIME Opportunity $79800-$82300 per year (based on experience) with employee benefits ... service and advanced patient care to our customers. Responsibilities: * Assess each call situation ...

Global Medical Response

Full-Time Paramedic

Decatur, IL

$79K - $82K/yr

Paramedic FULL-TIME Opportunity $79800-$82300 per year (based on experience) with employee benefits ... service and advanced patient care to our customers. Responsibilities: * Assess each call situation ...

AMR

Full-Time Paramedic

Decatur, IL · On-site

$79K - $82K/yr

... service and advanced patient care to our customers. Responsibilities: * Assess each call situation ... on full-time local schedule). Check out our careers site benefits page to learn more about our ...

Han-Dee Hugo's

Subway Sandwich Artist

Weldon, IL · On-site

$10/hr

Customer Service on every visit * Promote our safety culture * Complete understanding of our menu ... Health Insurance (full-time positions) * Dental Insurance (full-time positions) * Vision Insurance ...

Hartwig

Field Service Engineer - CNC Repair

Decatur, IL · Remote

The customers we serve are in a variety of industries and rely on our team to repair, inspect and ... Main responsibilities of this full-time role based in Peoria, IL area include:Conducts high quality ...

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All JobsCustomer Service JobsFull Time Customer Service JobsFull Time Customer Service Jobs in Decatur, IL

Full Time Customer Service information

See Decatur, IL salary details

$9

$18

$26

How much do full time customer service jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for full time customer service in Decatur, IL is $18.23, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $20.29 per hour, depending on experience, location, and employer.

What is a full time customer service job?

Full Time Customer Service jobs involve assisting customers with their inquiries, concerns, or issues regarding a company's products or services. Employees in these roles typically work 35-40 hours per week and may handle customer interactions via phone, email, chat, or in-person. Key responsibilities often include resolving complaints, processing orders, providing information, and ensuring customer satisfaction. These positions require strong communication skills, problem-solving abilities, and a customer-focused attitude. Full time roles usually offer benefits such as health insurance, paid time off, and opportunities for advancement.

What skills and qualifications are needed to thrive as a full time customer service representative?

To thrive as a Full Time Customer Service Representative, you need strong communication abilities, problem-solving skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is typically required. Patience, active listening, and a positive attitude help individuals excel in this role. These skills are crucial for resolving customer concerns efficiently, maintaining satisfaction, and representing the company professionally.

What are common challenges faced by full time customer service representatives, and how are they addressed within a team?

Full-time customer service representatives often encounter challenges such as handling difficult customers, managing high call volumes, and staying up-to-date with product or policy changes. These challenges are typically addressed through comprehensive training, access to updated knowledge bases, and support from supervisors or team leads. Many organizations also encourage collaboration among team members through regular meetings or chat platforms, allowing representatives to share solutions and best practices, which helps foster a supportive and resilient work environment.

What is the difference between Full Time Customer Service vs Part Time Customer Service?

AspectFull Time Customer ServicePart Time Customer Service
Work HoursTypically 35-40 hours per weekLess than 30 hours per week
CredentialsUsually requires basic customer service skills, sometimes a high school diplomaSame as full time, often with more flexibility
Work EnvironmentCall centers, retail, corporate officesSimilar environments, often with flexible scheduling
Employer UsageCommon in retail, telecom, banking sectorsUsed in similar industries for flexible staffing

Full Time Customer Service roles involve standard full-week hours, offering stability and benefits, while Part Time Customer Service provides flexible scheduling with fewer hours. Both roles require similar skills and are found in comparable industries, but the main difference lies in hours worked and employment benefits.

Is customer service a full-time job?

Customer service positions are often offered as full-time roles, typically requiring 35-40 hours per week. These jobs may involve evening, weekend, or shift work depending on the employer and industry. Full-time customer service roles often include benefits such as health insurance and paid time off.

What are the most commonly searched types of Customer Service jobs in Decatur, IL?

The most popular types of Customer Service jobs in Decatur, IL are:

What cities near Decatur, IL are hiring for Full Time Customer Service jobs?

Cities near Decatur, IL with the most Full Time Customer Service job openings:

Full Time Customer Service jobs near you
Infographic showing various Full Time Customer Service job openings in Decatur, IL as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $37,923 per year, or $18.2 per hour.

Automotive Service Technician 3

Decatur, IL • On-site

Blain's Farm & Fleet
Retail • 1 - 5K employees
Learn more about Blain's Farm & Fleetexternal

$17 - $23/hr

Full-time

Medical, Dental, Vision, Life, Retirement

This job post has expired today. Applications are no longer accepted.

Blain's Farm And Fleet rating

6.3

Company rating: 6.3 out of 10

Based on 110 frontline employees who took The Breakroom Quiz

298th of 740 rated retailers

Job description

Company Overview & Benefits

At our organization, we believe that everyone should have the chance to find a fulfilling job, thrive in a supportive environment, advance their careers, and maintain a healthy work-life balance. As a family-owned business, we take pride in providing a comprehensive benefits package tailored to support your lifestyle. This commitment has earned us recognition as a Forbes Best Employer for seven consecutive years!

  • Full-time associates will be eligible for the following benefits starting on their 91st day of employment: Medical, Prescription, Dental, Vision, Short & Long Term Disability, Life Insurance, Ancillary Benefits, Identity Theft Protection, Pet Insurance, and more.
  • All major holidays and your birthday off.
  • Advanced Leadership Training Programs to help you develop your career skills.
  • Employee discounts on popular brands such as Carhartt, Under Armour, STIHL, Milwaukee Tool, DeWalt, and many others!
  • Internal recognition initiatives that foster an engaged workplace.
  • 401(K) plan with company matching contributions.
  • Paid ASE testing and certifications.
Compensation
  • Weekend premium pay of $2.50 per hour for Saturday and Sunday shifts.
  • Starting pay ranges from $17.00 to $23.00 per hour.

The compensation for this role may vary based on experience. Please be aware that salary decisions are influenced by various factors related to each job opening, including the minimum qualifications specified in the job description, training and experience, work location, any required travel, and current market conditions. Salary estimates found on other online job boards may not accurately reflect the actual pay range for this position. For precise pay range details, please refer to the job description provided by our organization.

Job Responsibilities

As a Service Center Automotive Technician, you will carry out a variety of tasks within our Automotive Service Center. Your responsibilities may include, but are not limited to:

  • Delivering exceptional customer service.
  • Repairing and installing tires.
  • Balancing wheels.
  • Installing batteries, headlamps, and other basic automotive components.
  • Performing oil changes.
  • Repairing brake systems.
  • Fixing starting and charging systems.
  • Working on steering and suspension systems.
  • Installing shocks and struts.
  • Conducting alignments.
  • Installing trailer hitches and wiring.
  • Completing other assigned tasks with ongoing on-the-job training.
Qualifications
  • A valid driver’s license is required.
  • Strong communication skills are essential.
  • Availability to work evenings and at least every other weekend.
  • Must pass pre-employment drug screening and background checks.
  • Ability to read and speak English proficiently.
  • Effective communication with customers and colleagues is necessary.
  • Must be at least 18 years old.
  • Previous auto repair experience is preferred.
  • Prior retail experience is also preferred.
  • *For Michigan Stores Only*: ASE A4 and A6 Certifications are required for Tech Level II, and ASE A3, A4, A5, and A6 Certifications are required for Tech Level III, or equivalent Michigan certifications.
Equal Employment Opportunity Statement

Our organization is proud to be an Equal Opportunity Employer. We value diversity and strive to create an inclusive culture that harnesses the skills and talents of all individuals for the benefit of both the employees and the organization. We do not discriminate against applicants or employees based on race, religion, color, sex (including pregnancy and sexual harassment), sexual orientation, gender identity, national origin, age, marital status, disability, military or veteran status, or any other legally protected status. Our aim is to continue being recognized as an employer of choice, having received the Forbes Best Mid-Sized Company award for an unprecedented seven consecutive years.

What Blain's Farm And Fleet employees say

Pay

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