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Customer Service Analyst Jobs in Minnesota (NOW HIRING)

Collabera

Customer Service Representative

Eagan, MN · On-site

$16.25 - $22.25/hr

Staffing Industry Analysts' "Best Staffing Firms to Work For" recognition 4 years in a row Key ... Qualifications Qualifications, Experience, Knowledge and Skills Customer service experience ...

Collabera

Customer Service Specialist

Golden Valley, MN

$17.75 - $23.25/hr

As a result of these efforts, we have been recognized by Staffing Industry Analysts (SIA) as the ... Minimum of 1-2 years of customer service experience in an inbound call center. 6 months of SAP ...

Entegris

Specialist, Customer Service

Chaska, MN · On-site

$18.25 - $24/hr

Specialist, Customer Service The Role Entegris is seeking a Customer Service Specialist in Chaska ... What You'll Do Customer Issue Management & Resolution • Independently analyze customer orders and ...

Collabera

Customer Service Representative

Eagan, MN · On-site

$16.25 - $22.25/hr

Job Title - Customer Service Representative Duration - 4-6 Months (with a possibility of an ... Use analysis along with policies and procedures to resolve customer issues. Assist with department ...

Entegris

Specialist, Customer Service

Chaska, MN · On-site

$18.25 - $24/hr

Specialist, Customer Service THE ROLE Entegris is seeking a Customer Service Specialist in Chaska ... Independently analyze customer orders and nonroutine requests, interpret customer intent and ...

Entegris

Specialist, Customer Service

Chaska, MN · On-site

$18.25 - $24/hr

Specialist, Customer Service THE ROLE Entegris is seeking a Customer Service Specialist in Chaska ... Independently analyze customer orders and nonroutine requests, interpret customer intent and ...

Entegris

Specialist, Customer Service

Chaska, MN · On-site

$18.25 - $24/hr

Specialist, Customer Service The Role Entegris is seeking a Customer Service Specialist in Chaska ... What You'll Do Customer Issue Management & Resolution • Independently analyze customer orders and ...

Entegris

Specialist, Customer Service

Chaska, MN · On-site

$18.25 - $24/hr

Specialist, Customer Service THE ROLE Entegris is seeking a Customer Service Specialist in Chaska ... Independently analyze customer orders and non-routine requests, interpret customer intent and ...

Collabera

Customer Service Representative

Eagan, MN · On-site

$16.25 - $22.25/hr

Staffing Industry Analysts' "Best Staffing Firms to Work For" recognition 4 years in a row Position Details: Title: Customer Service Representative Location: Eagan, MN Duration: 6 month (may extend ...

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All JobsCustomer Service Analyst JobsCustomer Service Analyst Jobs in Minnesota

Customer Service Analyst information

See Minnesota salary details

$14

$29

$47

How much do customer service analyst jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for customer service analyst in Minnesota is $29.08, according to ZipRecruiter salary data. Most workers in this role earn between $20.48 and $34.86 per hour, depending on experience, location, and employer.

What is a customer service analyst?

A Customer Service Analyst is a professional who evaluates and improves the performance of a company's customer service operations. They analyze customer interactions, feedback, and service metrics to identify patterns, problems, and opportunities for improvement. Their goal is to enhance customer satisfaction by recommending process changes, training, or technology solutions. Customer Service Analysts often collaborate with other departments to implement strategies that improve the overall customer experience.

How does a customer service analyst typically collaborate with other departments to improve customer satisfaction?

Customer Service Analysts often work closely with teams such as operations, product development, and IT to identify recurring customer issues and suggest actionable improvements. They analyze data from customer interactions to spot trends, then communicate these insights to relevant departments for process or product enhancements. Regular meetings and cross-functional projects are common, ensuring that customer feedback leads to meaningful organizational change. This collaborative approach not only improves customer satisfaction but also helps the analyst develop a broader understanding of the business.

What is a customer service analyst?

A customer service analyst is part of an organization’s customer service department. Though the job sometimes involves working directly with customers, it typically focuses on analyzing issues within the customer service process. As a customer service analyst, your primary duties include studying the organization’s approach to customer service for ways to streamline its efficiency while increasing customer satisfaction. This career requires a strong familiarity with the company and their products or services. Additional qualifications include excellent analytical and communication skills. Some employers prefer sales experience over formal education, but an associate or bachelor’s degree in a related field can significantly improve your job outlook.

What are the key skills and qualifications needed to thrive as a customer service analyst, and why are they important?

To thrive as a Customer Service Analyst, you need strong analytical abilities, customer service experience, and a bachelor's degree in business, communications, or a related field. Familiarity with CRM software, data analysis tools like Excel, and ticketing systems is typically required. Outstanding communication, problem-solving skills, and attention to detail set top performers apart in this role. These competencies are vital for effectively interpreting customer data, enhancing service processes, and ensuring customer satisfaction.

What is the difference between Customer Service Analyst vs Customer Support Specialist?

AspectCustomer Service AnalystCustomer Support Specialist
Required CredentialsTypically a bachelor's degree in business, communications, or related fieldHigh school diploma or equivalent; some roles prefer post-secondary education
Work EnvironmentOffice setting, analyzing customer data and feedbackCall centers, help desks, or online support platforms
Employer & Industry UsageUsed across industries like retail, finance, and telecom for data-driven customer insightsCommon in tech, retail, and service industries for direct customer interaction

Customer Service Analysts focus on analyzing customer data and improving service strategies, while Customer Support Specialists handle direct customer interactions to resolve issues. Both roles are essential for enhancing customer satisfaction but differ in their primary functions and work environments.

More about Customer Service Analyst jobs
What cities in Minnesota are hiring for Customer Service Analyst jobs? Cities in Minnesota with the most Customer Service Analyst job openings:
What are popular job titles related to Customer Service Analyst jobs in MN? For Customer Service Analyst jobs in MN, the most frequently searched job titles are:
Customer Service Analyst jobs near you
Infographic showing various Customer Service Analyst job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $60,484 per year, or $29.1 per hour.

Client Service Analyst III

Western Alliance Bank

Minneapolis, MN • On-site

Other

Medical, Dental, Retirement

Posted 7 days ago

Job description

Client Service Analyst III

Location: Houston, TX

As a Trust Associate III you'll be responsible for working on client relationships and ensuring excellent client service and delivery to the client base. You'll be assigned a book of clients that are managing Collateral Loan Obligations (CLOs) and Leverage Finance Facilities. You'll also be working on day-to-day operations and reporting delivery to those clients. You'll need minimal supervision for all the day-to-day activities being executed and you'll manage deals independently.

  • Responsible for creating technical report specifications from indenture language.
  • Set up payment calculations in a variety of in-house systems.
  • Receive, map, and reconcile periodic collateral data.
  • Compile monthly, quarterly and annual payment and tax reports.
  • Coordinate with operations teams to ensure correct payments are received and made.
  • Perform quality control review of reports, meeting timeliness and accuracy standards.
  • Perform portfolio compliance tests on a selection of structured fixed income deals (trade testing).
  • Frequent interaction with asset managers, investors, auditors, and rating agencies.
  • Responsible for ensuring excellent service delivery to a book of Loan Clients in the Corporate Trust business.
  • Participate in new client proposals. Lead business-related projects.
  • Make tax elections, file for EIN's, and track residual holder transfers. Read and interpret trust indentures with regard to reporting requirements.

What you'll need:

  • 5+ years of related experience or similar field.
  • High school diploma required; Bachelor's degree in related field preferred.
  • Intermediate to advanced knowledge of general banking operations, including deposit operations, loan administration, treasury management and/or other commercial banking products and services.
  • Intermediate to advanced knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices.
  • Intermediate to advanced TranStar experience preferred.
  • Intermediate speaking and writing communication skills.

Benefits you'll love: We offer all the important things you'd want — like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you'll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career!

About the company:

Western Alliance Bank, Member FDIC, is a wholly owned subsidiary of Western Alliance Bancorporation. Serving clients nationwide, Western Alliance Bank includes six legacy bank brands — Alliance Association Bank, Alliance Bank of Arizona, Bank of Nevada, Bridge Bank, First Independent Bank and Torrey Pines Bank — that remain part of the company's heritage, as well as AmeriHome Mortgage, a Western Alliance Bank Company.

Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email HR@westernalliancebank.com or call 602-386-2488. When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process.

© Western Alliance Bancorporation

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