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Customer Service Ai Jobs (NOW HIRING)

Team Gillman

Service Call Center Agent

Houston, TX

$14.75 - $19/hr

The BDC is responsible for working with our Service AI platform at all our locations, our robust Retention platform, establishing relationships with customers and scheduling appointments for ...

Wolfe, LLC

Tech Lead, Customer Service

Pittsburgh, PA · On-site

$150K - $170K/yr

Description Wolfe is a Pittsburgh-based FinTech company embedding AI across our product, our internal processes, and how our teams work day-to-day. As Tech Lead, Customer Service, you will lead the ...

Wolfe, LLC

Tech Lead, Customer Service

Pittsburgh, PA · On-site

$150K - $170K/yr

Tech Lead, Customer Service Department: CSR Employment Type: Full Time Location: Pittsburgh, PA ... Operate the AI solutions across the service journey once the AI Machine Team hands them off - own ...

Wolfe, LLC

Tech Lead, Customer Service

Pittsburgh, PA · On-site

Wolfe, LLC is a Pittsburgh-based FinTech company embedding AI across their products and internal processes. As the Tech Lead for Customer Service, you will oversee the technical execution of the ...

Team Gillman

Service Call Center Agent

Houston, TX

$14.75 - $19/hr

The BDC is responsible for working with our Service AI platform at all our locations, our robust Retention platform, establishing relationships with customers and scheduling appointments for ...

Team Gillman

Service Call Center Agent

Houston, TX

$13.50 - $17.25/hr

The BDC is responsible for working with our Service AI platform at all our locations, our robust Retention platform, establishing relationships with customers and scheduling appointments for ...

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Customer Service Ai information

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How much do customer service ai jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for customer service ai in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Customer Service Ai vs Customer Support Specialist?

AspectCustomer Service AiCustomer Support Specialist
Required CredentialsNone or basic technical skillsHigh school diploma or equivalent; often some customer service training
Work EnvironmentDigital platforms, chatbots, automated systemsCall centers, retail stores, office settings
Industry UsageCustomer service automation across industriesDirect customer interaction in various sectors
Common Search/ComparisonYesYes

Customer Service Ai focuses on automating customer interactions using AI technology, requiring minimal credentials and operating mainly in digital environments. In contrast, Customer Support Specialists provide direct human assistance, often requiring customer service experience and working in physical or call center settings. Both roles aim to improve customer satisfaction but differ significantly in execution and work environment.

Does AI customer service work?

AI customer service roles involve managing and improving automated support systems using tools like chatbots and virtual assistants. These roles require skills in AI technologies, data analysis, and communication, and are increasingly effective for handling routine customer inquiries efficiently.

Is AI taking customer service jobs?

Customer Service AI roles involve developing, managing, and improving AI systems used to handle customer inquiries. While AI automates certain repetitive tasks, human customer service representatives are still essential for complex issues, empathy, and personalized support. The integration of AI often shifts job responsibilities rather than eliminating entire positions.

What is a $900000 AI job?

A $900,000 AI job typically refers to a high-level position in artificial intelligence that offers a total compensation package of around $900,000 annually, often including salary, bonuses, and stock options. Such roles usually require advanced expertise in machine learning, data science, or AI engineering, and are found in leading tech companies or specialized AI firms.

How can I make 2000 a week working from home?

Customer Service AI roles typically do not pay $2000 weekly; however, experienced agents handling high-volume or specialized support tasks can earn higher wages, especially with bonuses or performance incentives. To increase earnings, developing strong communication skills, technical knowledge, and working flexible hours can help, but reaching that level often requires multiple income streams or advanced roles in the field.
More about Customer Service Ai jobs
What cities are hiring for Customer Service Ai jobs? Cities with the most Customer Service Ai job openings:
What states have the most Customer Service Ai jobs? States with the most job openings for Customer Service Ai jobs include:
What job categories do people searching Customer Service Ai jobs look for? The top searched job categories for Customer Service Ai jobs are:
Customer Service Ai jobs near you
Infographic showing various Customer Service Ai job openings in the United States as of June 2026, with employment types broken down into 2% As Needed, 28% Full Time, 68% Part Time, and 2% Contract. Highlights an 66% Physical, 4% Hybrid, and 30% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Customer Service Representative

Customer Service Representative

Veracity Insurance Solutions LLC

Remote

$18/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago

Job description

At Veracity, we aim to be a different kind of insurance partner - one that is free from outside investors, venture capital, or the pressures of a corporate parent.
Ours is a culture of empowerment - one that believes in effort, results, and accountability. We believe that transparency fosters trust, trust fosters growth, and that growth drives innovation. Our commitment to rigorous evaluation and relentless execution leads to rapid evolution.
We answer only to the small business owners we serve, and this independence allows us to stay focused on what matters most: helping their businesses thrive by providing expert guidance and best-in-class insurance policies.
We're growing fast and want you to be a part of it!
We're seeking a dedicated and detail-oriented Customer Service Representative to join our team. Reporting to the Communications Manager, this remote role is responsible for delivering accurate, timely, and high-quality support to customers across multiple communication channels. The Customer Service Representative ensures a positive customer experience through thorough documentation, effective coordination with internal teams, and the ability to adapt to evolving priorities.
Key Responsibilities
  • Provide excellent customer service through phone, email, chat, or other contact methods, while communicating clearly and professionally
  • Thoroughly and accurately document all customer accounts immediately after any action
  • Effectively use job tools and job aids, applying basic troubleshooting steps to resolve customer inquiries before escalating.
  • Assist with simple certificate requests and manage email inboxes
  • Self-manage tasks, taking initiative and working independently with minimal supervision to ensure optimal service
  • Adapt quickly to shifting customer needs and channel demands, while demonstrating empathy in every customer interaction
  • Provide frontline feedback on recurring customer pain points to improve processes and AI responses
  • Required to perform other duties as requested, directed, or assigned

Requirements and Qualifications
  • High school diploma or equivalent required
  • 2+ years' experience in customer service, preferably in a call center or service-focused environment
  • Ability to obtain and maintain a Property & Casualty (P&C) insurance license
  • Ability to adapt to changing customer needs and multiple communication channels
  • Strong problem-solving skills to troubleshoot issues before escalation
  • Strong written and verbal communication skills
  • Proficiency with common customer service software and systems, such as CRM tools
  • Strong time management and multitasking abilities to handle multiple customer interactions and tasks efficiently
  • Comfortable using AI-enabled support tools (e.g., chatbots, AI knowledge bases, or generative AI assistants) to help find information and draft customer responses, with a willingness to learn and follow company guidelines

Perks
  • Health, dental, and vision plans
  • Amazing work-life balance with 4 weeks of Paid Time Off
  • 10 Paid Company Holidays with 2 floating holidays
  • 401K Programs with employer match
  • Personal assistance programs for support in a healthy personal and work life

Why Veracity?
Here at Veracity, you'll be part of a team of trailblazers and visionaries. We're not just revolutionizing the way people "do" insurance; we are creating a whole new paradigm. Here, you will experience a vibrant and inclusive workplace where your ideas matter! With us, you have a chance to:
  • Engage in groundbreaking projects that are reshaping the insurance landscape
  • Collaborate with a group of dedicated, like-minded professionals
  • Experience a culture that prioritizes growth and development

Compensation Range: $18/hr w/ Bonus
We are proud to be an equal-opportunity employer. We are committed to providing equal opportunities to all qualified applicants, regardless of race, color, religion, sex, national origin, disability, or any other legally protected characteristics.
If you need accommodation, please let us know during the interview process.

Apply