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Customer Service Agent Jobs in Alberta (NOW HIRING)

Help new homeowners get acquainted with their community and essential services. * Maintain integrity, fairness, and a focus on customer happiness throughout the process. * Ensure all sales and ...

Is the customer #1 with you? * Are you a positive, up-beat person? * Do you have an inner need to ... The ramp agent is responsible for providing efficient service for all internal and external ...

The Customer Service Representative will assist customers by educating them on our products and services, answering questions, taking and entering orders, utilizing & maintaining multiple software ...

CA$50K - CA$60K/yr

Customer Service Representative We are looking for a motivated and enthusiastic Customer Service Representative to join our team. In this role, you will manage the full order process while providing ...

Supports customer requests for banking services, including handling transactions and customer inquiries. * Welcomes customers warmly and meets their banking service and transactional needs with ...

Supports customer requests for banking services, including handling transactions and customer inquiries. * Welcomes customers warmly and meets their banking service and transactional needs with ...

Our vision at Avmax Group Inc. ("Avmax") is to simplify our customers' aviation needs through dependable, globally integrated services with trusted results. Established in 1976, our locations include:

Do you believe in putting the customer first? Do you love to solve problems and create solutions? The Brick is actively seeking to expand our service team. We need enthusiastic people with a great ...

Do you believe in putting the customer first? Do you love to solve problems and create solutions? The Brick is actively seeking to expand our service team. We need enthusiastic people with a great ...

Showing results 21-40

Customer Service Agent information

See Alberta salary details

$8

$16

$26

How much do customer service agent jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for customer service agent in Alberta is $16.65, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $18.99 per hour, depending on experience, location, and employer.

What is a customer service agent?

Customer service agents are professionals who assist customers by answering questions, resolving issues, and providing information about products or services. They typically work via phone, email, chat, or in person, serving as the main point of contact between a company and its customers. Their goal is to ensure customer satisfaction and to help resolve problems efficiently, often following company policies and procedures. Customer service agents may also handle returns, process orders, and escalate complex issues to supervisors when necessary.

What does a customer service agent do?

Customer service agent interacts with and supports an organization's customers from a call center via telephone, email, or live chat. They provide information about a company's services, troubleshoot problems, and field customer complaints. In a CS role, your job is to deal with any customer questions that come your way. Because the range of duties can be so broad, many companies choose to build out specialized teams within their customer service department to quickly address specific issues.

What are the key skills and qualifications needed to thrive as a customer service agent, and why are they important?

To thrive as a Customer Service Agent, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic computer applications is often required. Patience, active listening, and a positive attitude set standout agents apart in customer interactions. These skills and qualities enable agents to resolve issues efficiently, enhance customer satisfaction, and represent the company effectively.

What are the most common challenges customer service agents face and how are they typically addressed?

Customer Service Agents often encounter challenges such as handling difficult customers, managing high call volumes, and staying updated with product or service changes. Most organizations provide regular training, clear escalation procedures, and supportive team structures to help agents navigate these situations effectively. Additionally, companies may offer tools like knowledge bases and real-time chat support with supervisors to ensure agents feel empowered to resolve issues promptly. Building strong communication and problem-solving skills is key to thriving in this role.

What is the difference between Customer Service Agent vs Customer Support Specialist?

AspectCustomer Service AgentCustomer Support Specialist
CredentialsHigh school diploma or equivalent; sometimes certifications in communicationSimilar credentials; may require technical or product-specific certifications
Work EnvironmentCall centers, retail, online supportTechnical support centers, online chat, email support
Employer & IndustryRetail, telecom, hospitality, e-commerceTech companies, software firms, electronics
Common Search & ComparisonCustomer Service Agent vs Customer Support Specialist

Customer Service Agents primarily handle general inquiries and basic support across various industries, focusing on customer satisfaction. Customer Support Specialists often provide technical assistance and in-depth product support, usually in tech-related fields. While both roles require strong communication skills, Customer Support Specialists typically need more technical knowledge. The roles overlap in customer interaction but differ in complexity and technical focus.

How do you become a customer service agent?

To become a customer service agent, candidates typically need a high school diploma or equivalent and strong communication skills. Many employers provide on-the-job training, and familiarity with customer service software or tools can be beneficial. Some roles may require previous experience in customer support or related fields.
Infographic showing various Customer Service Agent job openings in Alberta as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $34,627 per year, or $16.6 per hour.

Technical Service Representative (Part Time)

Best Buy Canada Ltd.

Grande Prairie, AB • On-site

Part-time

Re-posted 24 days ago


Best Buy rating

6.8

Company rating: 6.8 out of 10

Based on 1,793 frontline employees who took The Breakroom Quiz

14th of 30 rated technology retailers


Job description

You'll love it here! We are hiring immediately for a technical service representative, which we call service agent. In this role, you will take care of our customers' service and repair needs.

No experience required! Your everyday tech use has already given you a great foundation, and we'll provide the rest of the training you need to assist our customers.

Join us and grow your career with our retail team as a technical service representative.


What you'll do:

  • Create an amazing customer experience at the service desk

  • Provide delivery and installation services for our customers in their homes

  • Ensure vehicles and equipment are well maintained

  • Cultivate an inclusive team and learning culture

What we're looking for:

  • Must be at least 18 years old

  • Ability to lift up to 50 lbs

  • Valid driver's licence with a clean drivers abstract

  • Successful completion of criminal background check

  • Enthusiasm to support and assist our customers

  • Flexibility to adapt to dynamic situations in a fast-paced environment

Why you'll love it here:

  • Employee discounts on awesome tech

  • Competitive compensation and benefits

  • Flexible schedules as per business needs

  • Supportive leaders who care about you and your wellbeing

  • An inclusive, fun, and supportive team who you will quickly call friends

  • Training programs to build new and transferable skills and achieve certifications

Join our amazing team!

We are looking for people just like you.

About Best Buy

As Canada's destination for the coolest tech, Best Buy offers one of the best work environments in the country! Our culture is one of inclusion and recognition. We are committed to always filling our stores across Canada with a diverse and inclusive retail force who are passionate, knowledgeable, and enthusiastic about tech.

Grow your career in development roles (senior technical service representative, services team lead).

9817 116 Street, Grande Prairie, AB T8W 0C7

This posting is for a vacancy.


What Best Buy employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


BEST BUY logo

About BEST BUY

Sourced by ZipRecruiter

As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life -- in our stores, online and in customers' homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Richfield, MN, US

Year founded

1966