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Customer Representative Jobs in Delaware (NOW HIRING)

VCA Animal Hospitals

Customer Service Representative

Dover, DE · On-site

$16 - $21.75/hr

We are looking for an enthusiastic, dependable Client Service Representative (CSR) to join our veterinary hospital team! Our ideal candidate genuinely enjoys working with pets and their owners and ...

New

Nan McKay

Customer Service Rep

Newark, DE · On-site

$15.75 - $21.25/hr

Customer Service Representative SUPERVISOR: Customer Service Supervisor STATUS: Non-Exempt SUMMARY The position duties include a wide range of activities related to providing Customer service to ...

New

Sharpened Image, Inc.

Be Seen First

Customer Service Representative

Dover, DE · On-site

$16.50/hr

Our client is looking for a customer service rep in Dover, DE. Must have reliable transportation and be able to pass a comprehensive background screening. Serious inquiries only. Under the direction ...

LB Capital

Customer Service Representative

Claymont, DE · On-site

$80K/yr

We're a rapidly expanding roofing company looking for a Customer Service Representative who's ready to dominate the phones, convert leads fast, and rise to the top. Here, your drive determines your ...

Grotto Pizza

Customer Service Representative

Lewes, DE

$16 - $21.50/hr

The CSR/Counter is responsible for answering all incoming telephone calls, taking orders over the phone, and/or directing calls to appropriate personnel. Essential Functions: * Answer all telephone ...

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All JobsCustomer Representative JobsCustomer Representative Jobs in Delaware

Customer Representative information

See Delaware salary details

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How much do customer representative jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for customer representative in Delaware is $18.81, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a customer representative?

Customer Representatives are professionals who interact with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They can work in person, over the phone, via email, or through online chat platforms. Their goal is to ensure customer satisfaction by handling issues efficiently and maintaining positive relationships between the company and its clients.

What are the key skills and qualifications needed to thrive as a customer representative?

To thrive as a Customer Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is typically required. Patience, active listening, and a positive attitude help individuals excel in handling customer inquiries and resolving issues. These skills and qualities are crucial for delivering excellent service, building customer loyalty, and representing the company effectively.

How does a customer representative typically handle high call volumes or peak periods?

During high call volumes or peak periods, Customer Representatives often rely on prioritization strategies and efficient time management to ensure all customer inquiries are addressed promptly. They may utilize call routing systems, knowledge bases, and support from team leads to manage workloads. Collaborating closely with colleagues and maintaining clear communication helps the team stay organized and deliver consistent service, even under pressure. Adaptability and a calm approach are key to maintaining quality interactions with customers during these busy times.

What is the difference between Customer Representative vs Customer Service Associate?

AspectCustomer RepresentativeCustomer Service Associate
Required CredentialsHigh school diploma; sometimes post-secondary educationHigh school diploma typically sufficient
Work EnvironmentCall centers, retail, corporate officesRetail stores, call centers, service desks
Employer & Industry UsageCustomer service departments across industriesRetail, hospitality, telecommunications
Common Search & ComparisonCustomer Representative vs Customer Service Associate

Customer Representatives and Customer Service Associates both handle customer inquiries and support. While their roles overlap, Customer Representatives often work in call centers or corporate settings, handling more complex issues, whereas Customer Service Associates are typically found in retail or service environments, focusing on direct customer interactions. Both roles require strong communication skills and a focus on customer satisfaction, but the specific duties and work settings can differ.

More about Customer Representative jobs

What are the most commonly searched types of Customer Representative jobs in Delaware?

The most popular types of Customer Representative jobs in Delaware are:

What are popular job titles related to Customer Representative jobs in Delaware?

For Customer Representative jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Customer Representative jobs in Delaware look for?

The top searched job categories for Customer Representative jobs in Delaware are:

What cities in Delaware are hiring for Customer Representative jobs?

Cities in Delaware with the most Customer Representative job openings:

What are popular job titles related to Customer Representative jobs in DE?

For Customer Representative jobs in DE, the most frequently searched job titles are:

Customer Representative jobs near you
Infographic showing various Customer Representative job openings in Delaware as of August 2026, with employment types broken down into 79% Full Time, 19% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $39,131 per year, or $18.8 per hour.

Customer Service Representative

VCA Animal Hospitals

Dover, DE • On-site

$16 - $21.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted yesterday

New

VCA Animal Hospitals rating

6.2

Company rating: 6.2 out of 10

Based on 660 frontline employees who took The Breakroom Quiz

28th of 53 rated veterinary

Job description

Client Service Representative - Veterinary HospitalDo you love animals, enjoy helping people, and thrive in a fun, team-oriented environment?

We are looking for an enthusiastic, dependable Client Service Representative (CSR) to join our veterinary hospital team!

Our ideal candidate genuinely enjoys working with pets and their owners and wants to be part of a fun, interactive, and supportive team. Strong communication skills, the ability to multitask in a busy environment, and a good sense of humor are highly valued.

Our nurturing, team-focused approach provides the support and training needed for motivated individuals to learn, grow, and make a meaningful difference in the overall quality of life for pets and their families.

About the Role

Our Client Service Representatives set the tone for the practice. You will play an important role in building and maintaining our clients' trust and confidence while helping the hospital run smoothly. The CSR is truly the hub around which the hospital operates!

Responsibilities include:

  • Providing exceptional customer service by greeting clients and visitors, answering telephones, and guiding clients and their pets to exam rooms.
  • Scheduling and confirming appointments.
  • Making outbound calls for patient follow-ups and reaching out to prospective clients.
  • Presenting and explaining fees and processing payments.
  • Recommending, selecting, and obtaining products and services, including prescriptions.
  • Answering client questions regarding products and services.
  • Educating clients on general animal husbandry and non-medical pet care, including heartworm prevention, housebreaking, and flea & tick control.
  • Managing medical records, charts, reports, and correspondence.
  • Helping maintain a clean, organized, safe, and welcoming hospital environment, both inside and outside.
  • Assisting with hospital maintenance, including the removal of animal waste.
What We're Looking For

Our ideal candidate is:

  • Passionate about animals and providing excellent client care.
  • Friendly, compassionate, and professional.
  • A strong communicator who enjoys interacting with people.
  • Able to multitask and remain organized in a fast-paced environment.
  • A positive team player who is willing to jump in and help wherever needed.
  • Reliable, responsible, and flexible.
  • Someone who can maintain a good sense of humor-even on busy days!

A reliable and flexible schedule is a must.

What We Offer

We offer competitive compensation and great benefits for eligible employees, including:

  • Medical and dental benefits
  • Generous personal pet care discounts
  • And more!

If you are looking for an opportunity to work with a supportive team, make a difference in the lives of pets and their owners, and have fun while doing it, we would love to meet you!

If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com.

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