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Customer Representative Executive Jobs in Delaware

WSFS Bank

Executive Assistant II

Wilmington, DE · On-site

$64.49 - $105.95/hr

At WSFS Bank, we empower our Associates to grow their careers, guide our customers to secure their ... Job Responsibilities:* Serves as a trusted representative of the CCBO, fostering strong ...

WSFS Bank

Executive Assistant II

Wilmington, DE · On-site

$64K - $105K/yr

At WSFS Bank, we empower our Associates to grow their careers, guide our customers to secure their ... Job Responsibilities: * Serves as a trusted representative of the CCBO, fostering strong ...

Wsfsbank

Executive Assistant II

Wilmington, DE · On-site

$64K - $105K/yr

At WSFS Bank, we empower our Associates to grow their careers, guide our customers to secure their ... Job Responsibilities: * Serves as a trusted representative of the CCBO, fostering strong ...

WSFS Bank

Executive Assistant II

Wilmington, DE · On-site

$64K - $105K/yr

At WSFS Bank, we empower our Associates to grow their careers, guide our customers to secure their ... Job Responsibilities: * Serves as a trusted representative of the CCBO, fostering strong ...

Volarify

Sales Executive (ID# 678)

Newark, DE · On-site

Sales Executive Location: Newark, DE Employment Type: Full-Time Position Overview Our Client is ... CRM software, and smartphones. * Maintain a professional appearance and represent the company ...

Volarify

Sales Executive (ID# 678)

Newark, DE · On-site

$80K - $100K/yr

Sales Executive Location: Newark, DE Employment Type: Full-Time Position Overview Our Client is ... CRM software, and smartphones. * Maintain a professional appearance and represent the company ...

MODERNCONTROLS LLC.

Sales Executive

New Castle, DE · On-site

$75K - $100K/yr

This role will be focused on seeking new owner-direct customers for service work and preventative ... The requirements listed below are representative of the knowledge, skill, and/or ability required.

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Customer Representative Executive information

What does a customer representative executive do?

A Customer Representative Executive is responsible for handling customer inquiries, resolving complaints, and providing information about products or services. They interact with customers through various channels such as phone, email, or live chat, ensuring a positive customer experience. Their role often includes troubleshooting issues, processing orders or returns, and escalating complex cases to higher management if needed. They play a key part in building customer loyalty and maintaining the company's reputation.

What are the key skills and qualifications needed to thrive as a customer representative executive, and why are they important?

To thrive as a Customer Representative Executive, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and sometimes product-specific certifications is typically required. Outstanding interpersonal skills, patience, and the ability to remain calm under pressure help professionals excel in customer interactions. These competencies are critical for ensuring customer satisfaction, building loyalty, and effectively resolving issues.

What are some common challenges faced by customer representative executives, and how can they be managed effectively?

Customer Representative Executives often encounter challenges such as handling difficult customers, managing high call volumes, and staying updated with product or service changes. Effective communication skills, patience, and active listening are essential for resolving customer concerns professionally. Regular training sessions, supportive team environments, and clear escalation procedures help executives manage stress and maintain high service standards. Collaborating closely with other departments also ensures that customer issues are addressed efficiently and accurately.

What are the 5 qualities of a customer representative executive?

A customer representative executive should possess strong communication skills, patience, problem-solving ability, empathy, and adaptability. These qualities enable effective interaction with customers, resolution of issues, and maintaining positive relationships. Technical proficiency with customer service tools and a professional attitude are also important for success in this role.

What are the most commonly searched types of Customer Representative jobs in Delaware?

The most popular types of Customer Representative jobs in Delaware are:

What cities in Delaware are hiring for Customer Representative Executive jobs?

Cities in Delaware with the most Customer Representative Executive job openings:

Customer Representative Executive jobs near you

Supervisory Program Analyst (Executive Assistant)

US Department of the Treasury

Georgetown, DE • On-site

$125K/yr

Full-time

Posted 4 days ago

U.S. Department Of The Treasury rating

8.2

Company rating: 8.2 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

311th of 855 rated public administrative organizations

Job description

WHAT IS LARGE BUSINESS AND INTERNATIONAL?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions
  • Position(s) are to be filled in following area(s):
    • LBI - ADCCI, Executive Assistant Operations

REVIEW THE ADDITIONAL INFORMATION BELOW FOR FURTHER DETAILSQualifications:

Federal experience is not required. Experience may have been gained in the public sector, private sector or through Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week, on your resume.
You must meet the following requirements by the closing date of this announcement.

SPECIALIZED EXPERIENCE: To be minimally qualified for this position you must have at least one (1) year of specialized experience equivalent to the next lower level payband or GS grade in the normal line of progression. Specialized experience would include one year of substantive supervisory or program management experience at the GS-13 or GS-14 level or equivalent level manager or comparable management or leadership experiences outside of Federal service. To be qualifying for this position your experience should be sufficient to demonstrate:

  • Experience planning, coordinating, and executing complex organizational initiatives, special projects, or analytical studies that supported executive priorities and improved program effectiveness across multiple organizational functions.
  • Experience evaluating organizational programs, operational data, workload trends, and performance information to identify risks, recommend process improvements, and support executive decision-making.
  • Experience resolving complex program or operational issues by interpreting policies, regulations, and guidance, developing recommendations, and coordinating implementation across multiple stakeholders.
  • Experience developing executive briefings, technical reports, decision papers, correspondence, and other written products used to communicate recommendations, support organizational priorities, and inform executive decisions.
  • Experience representing executive leadership during meetings, conferences, or cross-functional workgroups by presenting organizational positions, facilitating discussions, resolving issues, and coordinating actions among internal and external stakeholders.
  • Experience coordinating cross-functional initiatives involving multiple business units, monitored project milestones, resolved implementation barriers, and ensured timely completion of organizational objectives.
  • Experience analyzing emerging legislation, regulatory changes, industry trends, or organizational priorities to develop recommendations that supported strategic planning, operational improvements, and mission accomplishment.
  • Experience developing recommendations to improve business processes, operational procedures, and organizational workflows by analyzing program performance, evaluating customer or stakeholder feedback, and identifying opportunities for increased efficiency.

AND
You must also meet the following requirement(s):

  • TIME AFTER COMPETITIVE APPOINTMENT (TACA): By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment. For this requirement, a competitive appointment is one where you applied to and were appointed from an announcement open to "All US Citizens".

For more information on qualifications please refer to OPM's Qualifications Standards.
Go to Understanding the IRS Paybands for GS/IR conversion.

Education:A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here (Section 3, Explanation of Terms) or here for Foreign Education Credentialing instructions.
We recommend choosing an evaluator from a member organization of one of the following national associations of credential evaluation services: National Association of Credential Evaluation Services (NACES) or Association of International Credentials Evaluators (AICE).Employment Type: OTHER

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