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Customer Relationship Management Operations Manager Jobs in Oregon

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Account Relationship Manager

Medford, OR · On-site

$90K - $125K/yr

Utilize Salesforce or similar CRM tools to track interactions, update account information, and analyze client data for insights * Provide technical sales support by explaining product features ...

Veteran-friendly

Relocation assistance

Signing bonus

Training provided

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Account Relationship Manager

Medford, OR · On-site

$90K - $125K/yr

Utilize Salesforce or similar CRM tools to track interactions, update account information, and analyze client data for insights * Provide technical sales support by explaining product features ...

Veteran-friendly

Relocation assistance

Signing bonus

Training provided

Oversee ServiceTitan (CRM) workflows, job costing accuracy, operational reporting, and production processes * Monitor production metrics and drive efficiency, quality, customer experience, and ...

Oversee inventory management processes to ensure inventory accuracy, proper controls, and loss ... Review and approve pricing overrides while balancing profitability and customer relationships.

Oversee inventory management processes to ensure inventory accuracy, proper controls, and loss ... Review and approve pricing overrides while balancing profitability and customer relationships.

Experience with CRM, ATS, case management systems, or screening platforms (e.g., Checkr, Sterling ... Experience managing operational budgets, forecasting, and business performance reporting.

OR · On-site

Hands-on experience administering CRM and Sales technologies (e.g. Salesforce and related quoting ... operations) * Experience managing sales processes with long enterprise sales cycles (9-18 month ...

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Client Relationship Manager

OR · On-site

$80K - $85K/yr

Our organization is committed to operational excellence, technology-enabled solutions, continuous ... CRM software. · Ability to work independently and as part of a team in a fast-paced environment ...

OR · On-site

We are seeking an innovative Senior Customer Success Operations Manager - Technology to help scale ... Experience with Generative AI, AI agents, workflow automation, CRM, APIs, integrations, and ...

Showing results 21-40

Customer Relationship Management Operations Manager information

What is the difference between Customer Relationship Management Operations Manager vs Customer Service Manager?

AspectCustomer Relationship Management Operations ManagerCustomer Service Manager
Primary FocusOverseeing CRM systems, data analysis, and process optimization to enhance customer relationshipsManaging customer service teams and ensuring customer satisfaction through direct support
Required SkillsCRM software proficiency, data analysis, process improvementCustomer support, communication, conflict resolution
Work EnvironmentCollaborates with sales, marketing, and IT departmentsLeads customer service teams, interacts directly with customers
Common Industry UsageUsed in industries with CRM systems like retail, finance, techCommon in retail, hospitality, and service sectors

The Customer Relationship Management Operations Manager focuses on optimizing CRM systems and processes to improve customer engagement, while the Customer Service Manager emphasizes managing support teams to ensure customer satisfaction. Both roles require strong communication skills but differ in their core responsibilities and work environments.

What are popular job titles related to Customer Relationship Management Operations Manager jobs in Oregon? For Customer Relationship Management Operations Manager jobs in Oregon, the most frequently searched job titles are:
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What cities in Oregon are hiring for Customer Relationship Management Operations Manager jobs? Cities in Oregon with the most Customer Relationship Management Operations Manager job openings:
Infographic showing various Customer Relationship Management Operations Manager job openings in Oregon as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution.

Account Relationship Manager

TekManagement Inc.

Medford, OR • On-site

Veteran-friendly

Relocation assistance

Signing bonus

Training provided

$90K - $125K/yr

Full-time

Medical, Dental, Vision, Life, PTO

Re-posted 27 days ago

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Job description

Job Overview
We are seeking a dynamic and proactive Account Relationship Manager to join our team and drive our client engagement initiatives forward. In this role, you will be the key point of contact for our valued business clients, fostering strong relationships, identifying growth opportunities, and ensuring exceptional service delivery. Your energetic approach and strategic mindset will help us expand our market presence, deepen client loyalty, and deliver tailored solutions that meet their evolving needs. If you thrive in a fast-paced environment and are passionate about building meaningful business partnerships, this is the perfect opportunity for you to make an impactful difference.

Duties

  • Cultivate and maintain robust relationships with existing clients through regular communication, meetings, and personalized support
  • Lead business development efforts by identifying new opportunities within current accounts and prospects
  • Negotiate contract terms, pricing, and service agreements to maximize value for both clients and the company
  • Conduct warm calling campaigns to reconnect with potential clients and generate new leads
  • Collaborate with marketing teams to develop targeted strategies that enhance client engagement and retention
  • Utilize Salesforce or similar CRM tools to track interactions, update account information, and analyze client data for insights
  • Provide technical sales support by explaining product features, benefits, and solutions tailored to client needs
  • Lead negotiations with clients on B2B sales deals while ensuring alignment with company policies and goals
  • Analyze market trends and client feedback to recommend innovative solutions that foster long-term partnerships
  • Demonstrate leadership by mentoring junior team members in account management best practices

Requirements

  • Proven experience in account management, B2B sales, or business development within a technology or related industry
  • Strong negotiation skills with a track record of closing complex deals effectively
  • Excellent communication skills—both verbal and written—to articulate value propositions clearly
  • Demonstrated ability in business analysis to understand client needs and craft strategic solutions
  • Familiarity with Salesforce or similar CRM platforms for managing customer relationships
  • Knowledge of marketing principles and techniques to support sales initiatives
  • Experience in technical sales or technology solutions is highly desirable
  • Ability to lead conversations confidently during warm calling sessions and client meetings
  • Strong analysis skills to interpret market data, sales metrics, and customer feedback effectively
  • A proactive attitude with enthusiasm for business growth and relationship building

Join us as an Account Relationship Manager where your energy fuels our growth! Bring your passion for sales, your knack for negotiation, and your leadership spirit to create lasting partnerships that elevate both your career and our organization.

Job Type: Full-time

Work Location: In person

Company Description

TekManagement Inc. has been a trusted provider of IT support to businesses in Southern Oregon and Northern California for over 40 years. Recognized as one of the 100 Best Companies to work for in Oregon according to the Oregon Business 2022, 2024, 2025 and 2026 survey, we pride ourselves on fostering a culture of collaboration, innovation, and excellence.