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Customer Relationship Management Biotech Business Jobs

24 Seven Talent

CRM Manager (Fashion)

Manhattan, NY · Hybrid

CRM Manager (Fashion) Employment Type: Freelance Location: Hybrid, 2x per week onsite and 3x per ... Experience supporting a direct-to-consumer, retail, eCommerce, or omnichannel business.

New

Ripple Fiber

CRM Manager (1330)

Charlotte, NC · On-site

$85 - $100/hr

Bachelor's degree in Marketing, Communications, Business, Analytics, or related field. * 5+ years of experience in CRM, lifecycle marketing, customer retention, email marketing, or customer ...

Hayward

Sr. Manager, CRM

North Kingstown, RI · On-site

Commercial business analysis and go-to-market plans * Customer Experience measurement and enhancement solutions * Technology solutions (including and in addition to CRM) that drive business ...

Hayward Water, LLC

Sr. Manager, CRM

Clemmons, NC · On-site

$120 - $180/hr

Commercial business analysis and go-to-market plansCustomer Experience measurement and enhancement solutionsTechnology solutions (including and in addition to CRM) that drive business improvement ...

bet365

CRM Manager, Sports

Denver, CO · On-site

$105K - $130K/yr

As a CRM Manager, Sports you will develop the promotional strategy & lead in building customer ... Your strong analytical, leadership, and cross-departmental collaboration skills will drive business ...

Capgemini

Siebel CRM

New York, NY · On-site

Siebel certification is mandatory. • Design, develop, customize, and implement Siebel CRM solutions based on business requirements. • Perform Siebel application configuration, including workflows ...

Jj

Manager, CRM & Loyalty

Jacksonville, FL · On-site

This role will be responsible for translating business priorities into customer-centric strategies that drive acquisition, retention, and lifetime value. Leveraging CRM and loyalty as core commercial ...

GlobalFoundries

Senior Manager CRM

Austin, TX · On-site

$147K - $248K/yr

Partner with business stakeholders and business process owner(s) to develop a comprehensive CRM roadmap and provide seamless digital experience for our customers using Customer portal * Balance ...

MDAEdge

Siebel CRM Administrator

... business teams to support CRM enhancements. • Maintain system documentation, backup, and disaster recovery plans. Qualifications : Required : • 7+ years of hands-on experience in Siebel CRM ...

Globalfoundries

Senior Manager CRM

California, MD · On-site

$147K - $248K/yr

Partner with business stakeholders and business process owner(s) to develop a comprehensive CRM roadmap and provide seamless digital experience for our customers using Customer portal * Balance ...

AbbVie

CRM Transformation Director

Mettawa, IL · On-site

$160K/yr

This person will be a key business partner to senior leaders across the US Commercial Organization ... Drive CRM innovation by understanding and identifying emerging 1:1 marketing and AI-driven ...

Sonsoft Inc

Sugar CRM

Sunnyvale, CA · On-site

At least 1 years of experience in Sugar CRM * At least 1 year of experience with Object Oriented programming in PHP * Experience of the Zend framework is a plus * At least 1 year of web development ...

Zocdoc

CRM Marketing Manager

New York, NY · Hybrid

Proven track record of strategic thinking, ideating, and executing highly impactful CRM marketing campaigns to drive overarching business objectives * Strong analytical skills (particularly within ...

Michael Kors

Specialist, CRM & Loyalty

New York, NY · Hybrid

Business partners include but are not limited to the Creative Services, Legal, Ecommerce, Store ... Develop and manage CRM reports, dashboards, and analytics to track customer behavior and campaign ...

Tripadvisor

Senior CRM Specialist

Translate high-level marketing goals and business requirements into clear, detailed technical specifications for the CRM Operations and Engineering teams. Own the end-to-end handoff process to ensure ...

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Customer Relationship Management Biotech Business information

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$31K

$104K

$171.5K

How much do customer relationship management biotech business jobs pay per year?

As of Sep 5, 2026, the average yearly pay for customer relationship management biotech business in the United States is $104,013.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,500.00 and $132,500.00 per year, depending on experience, location, and employer.

What is the difference between Customer Relationship Management Biotech Business vs Customer Support Specialist Biotech Business?

AspectCustomer Relationship Management Biotech BusinessCustomer Support Specialist Biotech Business
CredentialsTypically requires a degree in life sciences, marketing, or business; CRM certifications are a plusUsually requires a high school diploma or associate degree; customer service training preferred
Work EnvironmentOffice-based, involving CRM software and client meetingsCall centers, office, or remote; direct interaction with customers
Employer & Industry UsageBiotech companies, sales, and marketing teamsBiotech firms, customer service departments

Customer Relationship Management Biotech Business focuses on managing client relationships, sales strategies, and using CRM tools to enhance business growth. In contrast, Customer Support Specialists handle direct customer inquiries, troubleshooting, and support. Both roles are vital in biotech, but they serve different functions within the customer engagement spectrum.

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Customer Relationship Management Biotech Business jobs near you
Infographic showing various Customer Relationship Management Biotech Business job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $104,013 per year, or $50 per hour.

CRM Manager (Fashion)

24 Seven Talent

Manhattan, NY • Hybrid

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

CRM Manager (Fashion)

Employment Type: Freelance
Location: Hybrid, 2x per week onsite and 3x per week remote

We are seeking an experienced CRM Manager to lead customer lifecycle marketing across email, SMS, and retention initiatives for a fast-growing omnichannel consumer brand. This freelance role will own the strategy, execution, and optimization of CRM programs designed to acquire subscribers, deepen customer engagement, increase repeat purchase behavior, and strengthen long-term customer value.

The ideal candidate combines strong hands-on platform expertise with a strategic, data-driven approach to audience segmentation, automation, campaign development, and performance reporting. You will partner closely with eCommerce, retail, creative, paid media, and events teams to deliver coordinated, personalized communications across the customer journey.

Key Responsibilities

  • Own the email and SMS/MMS campaign calendar, workflow, and execution across eCommerce, retail, and event initiatives.
  • Develop and optimize automated customer journeys, triggered communications, lifecycle flows, and transactional messaging.
  • Create CRM strategies that support subscriber acquisition, customer retention, loyalty, personalization, and lifetime value growth.
  • Build and maintain audience segments based on customer behavior, purchase history, engagement, preferences, and channel activity.
  • Manage end-to-end campaign production, including briefing creative partners, reviewing copy and design, scheduling, QA, deployment, and post-campaign analysis.
  • Execute campaigns and lifecycle programs directly within CRM and marketing automation platforms such as Klaviyo and Attentive.
  • Maintain CRM data quality, governance, and privacy standards, ensuring customer records are accurate, compliant, and actionable.
  • Partner with cross-functional stakeholders to align CRM initiatives with commercial priorities, product launches, promotions, retail activity, and events.
  • Monitor email, SMS, flow, and transactional-message performance; translate results into clear optimization recommendations.
  • Design and test subscriber-growth initiatives across paid and owned digital touchpoints.
  • Identify opportunities to improve loyalty, repeat purchase, customer experience, and omnichannel engagement.
  • Create weekly, monthly, and quarterly reports and dashboards that communicate CRM KPIs, trends, insights, and recommended actions.

Qualifications

  • 3-5 years of experience in CRM, lifecycle marketing, email marketing, SMS marketing, marketing automation, or a related discipline.
  • Experience supporting a direct-to-consumer, retail, eCommerce, or omnichannel business.
  • Demonstrated experience managing campaign calendars, automated flows, segmentation strategies, and CRM performance reporting.
  • Strong proficiency with CRM and marketing automation platforms; Klaviyo and Attentive experience is highly preferred.
  • Experience with analytics and reporting tools, including GA4 and similar eCommerce performance platforms.
  • Strong understanding of personalization, customer segmentation, customer lifecycle strategy, and retention marketing.
  • Excellent project-management skills with the ability to prioritize competing deadlines and coordinate across multiple stakeholders.
  • Clear written and verbal communication skills, including the ability to develop effective creative briefs and present data-driven recommendations.
  • Strong analytical ability, including comfort working with customer data, campaign metrics, and database segmentation.
  • Working knowledge of CRM-related privacy and compliance requirements, including GDPR, CCPA, and CAN-SPAM.
  • Bachelor's degree in Marketing, Business, Communications, or a related field preferred.

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