ZipRecruiter

Log In

1

Customer Relationship Management Biotech Business Jobs

Vantage Recruiting

CRM Manager

Mobile, AL · On-site

This role collaborates with business development, marketing, operations, IT, and data professionals to support reliable CRM usage, accurate pipeline visibility, and actionable business insights.

Edgeless Beauty Group

CRM Manager

Milwaukee, WI · On-site

$66K/yr

This role serves as the primary owner of all CRM and related business systems, ensuring platform effectiveness, data integrity, user adoption, security, reporting, and process automation. The CRM ...

9Rooftops

CRM Manager

Pittsburgh, PA · Hybrid

$70K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Participate in client meetings and translate business needs into actionable CRM and email marketing initiatives. * Manage incoming CRM, email marketing, and marketing automation requests across ...

Avis Budget Group

CRM Manager

Parsippany, NJ · On-site

$115K - $130K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

The CRM Manager will be responsible for managing and optimizing customer lifecycle communications ... Full training to learn the business and enhance professional skills * Employee discounts, including ...

Colgate-Palmolive Company

CRM Manager

Overland Park, KS · On-site

$96K - $137K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Own the strategy and vision for the CRM program to drive business objectives * Work with other media channels to develop an holistic consumer journey and engagement plan * Develop and oversee ...

Lotto.com

CRM Manager

Hopkinton, MA · On-site +1

... media, CRM management and helping coordinate campaigns with Lotto.com's media agency, creative ... business goalsOperation of various systems - for campaign execution and monitoringInterpret data ...

Sinclair Broadcast Group

CRM Developer

Cockeysville, MD · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Analyze business requirements and translate them into scalable Dynamics 365 CRM and Power Platform solutions. * Design, develop, configure, and customize Microsoft Dynamics 365 CRM applications and ...

Digital Remedy

CRM Developer

Hunt Valley, MD

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Analyze business requirements and translate them into scalable Dynamics 365 CRM and Power Platform solutions. * Design, develop, configure, and customize Microsoft Dynamics 365 CRM applications and ...

Tripadvisor

CRM Manager

Needham, MA · On-site

... business growth and enhancing customer lifetime value. Job location: Remote US East Coast What You'll Do: * Campaign Strategy & Execution: * Conceptualize, develop, and launch innovative CRM ...

Viant Technology

CRM Administrator

Boston, MA

$100K - $130K/yr

  • Medical

  • PTO

In this role, you will own the organization's Panel facing CRM ecosystem, design scalable ... business needs into scalable system solutions that support recruitment, onboarding, engagement ...

Harper Group

CRM Lead

San Francisco, CA · On-site

$150K - $190K/yr

  • Medical

  • Dental

  • Vision

CRM Lead Harper is an AI-native commercial insurance company in San Francisco ... We're not bolting AI onto insurance - we're rebuilding the entire business as software, on a simple ...

Sonsoft Inc

Siebel CRM

Milwaukee, WI

Actively understands emerging business trends in Service business and able to interact with clients and industry peers and provide appropriate inputs for CRM projects * Anticipate customer needs ...

next page

Showing results 1-20

All JobsCustomer Relationship Management Biotech Business Jobs

Customer Relationship Management Biotech Business information

See salary details

$31K

$104K

$171.5K

How much do customer relationship management biotech business jobs pay per year?

As of Aug 15, 2026, the average yearly pay for customer relationship management biotech business in the United States is $104,013.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,500.00 and $132,500.00 per year, depending on experience, location, and employer.

What is the difference between Customer Relationship Management Biotech Business vs Customer Support Specialist Biotech Business?

AspectCustomer Relationship Management Biotech BusinessCustomer Support Specialist Biotech Business
CredentialsTypically requires a degree in life sciences, marketing, or business; CRM certifications are a plusUsually requires a high school diploma or associate degree; customer service training preferred
Work EnvironmentOffice-based, involving CRM software and client meetingsCall centers, office, or remote; direct interaction with customers
Employer & Industry UsageBiotech companies, sales, and marketing teamsBiotech firms, customer service departments

Customer Relationship Management Biotech Business focuses on managing client relationships, sales strategies, and using CRM tools to enhance business growth. In contrast, Customer Support Specialists handle direct customer inquiries, troubleshooting, and support. Both roles are vital in biotech, but they serve different functions within the customer engagement spectrum.

More about Customer Relationship Management Biotech Business jobs

What cities are hiring for Customer Relationship Management Biotech Business jobs?

Cities with the most Customer Relationship Management Biotech Business job openings:

What states have the most Customer Relationship Management Biotech Business jobs?

States with the most job openings for Customer Relationship Management Biotech Business jobs include:

What job categories do people searching Customer Relationship Management Biotech Business jobs look for?

The top searched job categories for Customer Relationship Management Biotech Business jobs are:

Customer Relationship Management Biotech Business jobs near you
Infographic showing various Customer Relationship Management Biotech Business job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $104,013 per year, or $50 per hour.

CRM Manager

Vantage Recruiting

Mobile, AL • On-site

Full-time

Re-posted yesterday

Job description

Job Title: CRM Manager
Job Type: Full-time, Direct Hire
Location: Open to office locations in Southeast: New Orleans, LA, Baton Rouge, LA, Mobile, AL, Birmingham, AL, Houston, TX, Dallas, TX
Reports to: VP, Business Development
Job Summary:
The CRM Manager is responsible for day-to-day administration, data quality, user support, reporting, and continuous improvement of the CRM platform. This role collaborates with business development, marketing, operations, IT, and data professionals to support reliable CRM usage, accurate pipeline visibility, and actionable business insights.
Responsibilities:
CRM Administration & System Optimization:
  • Serve as the primary administrator and subject matter expert for the company's CRM platform.
  • Serve as the central point of contact for CRM questions, support requests, and enhancement initiatives.
  • Monitor system performance, troubleshoot issues, and maintain optimal functionality.
  • Evaluate, test, and implement new CRM features, enhancements, and integrations.
  • Maintain system documentation, workflows, permissions, and configuration standards.
  • Manage CRM enhancement requests by gathering input from impacted teams and aligning improvements with leadership direction.
Data Management, Data Quality & System Integration:
  • Maintain CRM data integrity through clear data standards, user access management, security controls, duplicate management, and regular data quality reviews.
  • Maintain processes that support accurate, complete, and reliable customer, contact, opportunity, and pursuit data.
  • Conduct routine data checks to identify missing fields, outdated records, duplicates, inactive opportunities, and inconsistent pipeline information.
  • Work with business development and marketing teams to resolve data quality issues and reinforce consistent CRM usage.
  • Coordinate integrations between the CRM platform and other business systems, including ERP, marketing automation, and reporting tools.
  • Partner with Power BI and data specialists to support centralized reporting and analytics.
Reporting, Analytics & Business Pipeline Reviews:
  • Maintain dashboards, reports, and metrics that show opportunities, pursuits, client activity, and pipeline health
  • Analyze customer, pursuit, and pipeline data to identify trends and improve forecasting accuracy.
  • Support business pipeline reviews by validating opportunity data, summarizing movement, highlighting gaps, and identifying follow-up items.
  • Monitor key pipeline indicators, including stage progression, projected revenue, proposal activity, win/loss trends, and aging opportunities.
User Training & Support:
  • Develop and deliver CRM onboarding and training for new and existing employees.
  • Promote CRM best practices and support organization-wide adoption by working with CRM users and Super Users.
  • Create user guides, documentation, and training materials.
  • Provide ongoing support, troubleshooting, and coaching to help system users maximize system capabilities.
  • Communicate technical concepts in a clear, practical manner for employees at all levels.
Cross-Functional Collaboration & Continuous Improvement:
  • Take ownership of assigned CRM priorities while receiving direction from leadership and coordinating with stakeholders.
  • Maintain a practical CRM improvement plan focused on enhancements, reporting, process updates, and user support.
  • Work as a team player with business development, marketing, operations, IT, and data/reporting professionals to improve the system.
  • Include appropriate team members and subject matter experts so improvements reflect business needs, user feedback, and leadership guidance.
Qualifications:
  • Minimum of 5 years of CRM administration experience.
  • Experience administering Unanet (Cosential) or comparable CRM platforms preferred.
  • Cosential/Unanet certification preferred.
  • Experience within the Architecture, Engineering, and Construction (AEC) industry is preferred but not required.
  • Experience managing CRM enhancements and user adoption initiatives.
Skills:
  • Strong understanding of CRM administration, reporting, user adoption, and business process support.
  • Experience with Microsoft Office Suite and Power BI.
  • Familiarity with CRM integrations, workflow automation, data standards, and data quality practices.
  • Strong analytical skills with the ability to turn data into actionable business insights.
  • Excellent communication skills with the ability to explain technical information clearly.
  • Ability to develop training programs that increase user engagement and adoption.
  • Strong organizational and project management skills with attention to detail.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Ability to build strong cross-functional relationships.
  • Accountable, collaborative, team-oriented, and ownership-minded.
  • Experience with advanced analytics and AI-enabled CRM tools is a plus.
Education:
  • Bachelor's degree in Business Administration, Information Systems, Computer Science, Marketing, or a related field, or equivalent experience.