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Customer Relations Manager Jobs (NOW HIRING)

KaylaTek

Customer Relations Manager

Washington, DC · On-site

$100K - $105K/yr

Manage and develop strong relationships with the customers - act as the mediator between 844 CG customers and technicians, facilitating two-way communication. * Establish a consistent on-site ...

CarStar

customer relations manager

Los Fresnos, TX

Provide excellent customer service, receive customer, assist in initiating the repair process, direct all telephone calls accordingly, schedule and follow-up wiht all referrals, assist all department ...

CarStar

customer relations manager

Pharr, TX · On-site

Provide excellent customer service, receive customer, assist in initiating the repair process, direct all telephone calls accordingly, schedule and follow-up wiht all referrals, assist all department ...

CarStar

customer relations manager

Mcallen, TX · On-site

Provide excellent customer service, receive customer, assist in initiating the repair process, direct all telephone calls accordingly, schedule and follow-up wiht all referrals, assist all department ...

CarStar

customer relations manager

Mcallen, TX

Provide excellent customer service, receive customer, assist in initiating the repair process, direct all telephone calls accordingly, schedule and follow-up wiht all referrals, assist all department ...

CarStar

customer relations manager

Los Fresnos, TX · On-site

Provide excellent customer service, receive customer, assist in initiating the repair process, direct all telephone calls accordingly, schedule and follow-up wiht all referrals, assist all department ...

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Customer Relations Manager information

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$12

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$50

How much do customer relations manager jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for customer relations manager in the United States is $26.75, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $31.25 per hour, depending on experience, location, and employer.

What is the difference between Customer Relations Manager vs Customer Service Supervisor?

AspectCustomer Relations ManagerCustomer Service Supervisor
ResponsibilitiesDeveloping customer relationship strategies, managing key accounts, improving customer satisfactionOverseeing daily customer service operations, supervising support staff, resolving customer issues
Required SkillsCommunication, relationship management, strategic planningLeadership, problem-solving, customer support skills
Work EnvironmentOffice-based, client meetings, strategic planning sessionsCall centers, retail stores, customer support centers
Common CertificationsCustomer Service Certification, CRM certificationsCustomer Service Certification, Supervisory certifications

The Customer Relations Manager focuses on building long-term customer relationships and strategic planning, often working in office settings. In contrast, the Customer Service Supervisor manages daily support operations and supervises staff. Both roles require strong communication skills and customer service experience, but their scope and focus differ significantly.

How does a Customer Relations Manager typically collaborate with other departments to enhance the customer experience?

Customer Relations Managers frequently work cross-functionally, coordinating with departments such as sales, marketing, product development, and technical support to ensure a seamless customer journey. They relay customer feedback to relevant teams, help resolve complex issues, and contribute to shaping policies or products that directly impact customer satisfaction. This collaboration not only helps in addressing customer concerns efficiently but also enables proactive improvements, fostering a more customer-centric organizational culture.

What does a Customer Relations Manager do?

A Customer Relations Manager is responsible for building and maintaining strong relationships between a company and its customers. Their main duties include addressing customer concerns, resolving complaints, and ensuring a high level of customer satisfaction. They also analyze customer feedback to improve products and services, and often work closely with sales, marketing, and support teams. Strong communication and problem-solving skills are essential for this role.

What are the key skills and qualifications needed to thrive as a Customer Relations Manager, and why are they important?

To thrive as a Customer Relations Manager, you need strong interpersonal skills, a background in business or communications, and experience in customer service or account management. Familiarity with CRM software, data analysis tools, and sometimes relevant certifications like Certified Customer Service Manager (CCSM) are commonly required. Exceptional problem-solving, active listening, and conflict resolution skills help build trust and foster positive client relationships. These abilities are vital for maintaining customer satisfaction, loyalty, and driving business growth in a competitive marketplace.
More about Customer Relations Manager jobs
What cities are hiring for Customer Relations Manager jobs? Cities with the most Customer Relations Manager job openings:
What are the most commonly searched types of Customer Relations jobs? The most popular types of Customer Relations jobs are:
Who are the top companies hiring for Customer Relations Manager jobs? The top employers for Customer Relations Manager jobs are:
What states have the most Customer Relations Manager jobs? States with the most job openings for Customer Relations Manager jobs include:
Customer Relations Manager jobs near you
Infographic showing various Customer Relations Manager job openings in the United States as of May 2026, with employment types broken down into 69% Full Time, 8% Part Time, and 23% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $55,649 per year, or $26.8 per hour.

Customer Experience Manager

Sun Country Cleaners, LLC

Largo, FL • On-site

Full-time

Posted 3 days ago

Job description

Position Summary
We are looking for an organized and detail-oriented Customer Experience Manager to oversee customer service operations in a fast-paced retail service environment.
This position supports multiple storefront locations from a central office, helping ensure smooth daily operations, strong team communication, and excellent customer experiences.
Responsibilities
  • Oversee customer service operations for multiple storefront locations
  • Support storefront teams with daily operational needs
  • Handle escalated customer concerns and resolve issues professionally, compassionately and respectfully.
  • Maintain clear communication between office staff, leadership, and retail teams
  • Provide guidance and support to customer service representatives

Requirements
  • Experience in customer service, office management, or retail operations
  • Strong organizational skills and attention to detail
  • Experience with POS and CRM systems preferred
  • Excellent communication and problem-solving skills
  • Ability to manage multiple tasks in a fast-paced environment

Apply