Provide excellent customer service, receive customer, assist in initiating the repair process, direct all telephone calls accordingly, schedule and follow-up wiht all referrals, assist all department ...
Provide excellent customer service, receive customer, assist in initiating the repair process, direct all telephone calls accordingly, schedule and follow-up wiht all referrals, assist all department ...
Provide excellent customer service, receive customer, assist in initiating the repair process, direct all telephone calls accordingly, schedule and follow-up wiht all referrals, assist all department ...
Provide excellent customer service, receive customer, assist in initiating the repair process, direct all telephone calls accordingly, schedule and follow-up wiht all referrals, assist all department ...
Requirements: • Experience in Information Systems, Change Management, Release Management, or another related field; • Incident, problem, or change workflow automation tool experience; • ...
Requirements: • Experience in Information Systems, Change Management, Release Management, or another related field; • Incident, problem, or change workflow automation tool experience; • ...
customer relations manager
Pharr, TX · On-site
Provide excellent customer service, receive customer, assist in initiating the repair process, direct all telephone calls accordingly, schedule and follow-up wiht all referrals, assist all department ...
customer relations manager
Pharr, TX · On-site
Provide excellent customer service, receive customer, assist in initiating the repair process, direct all telephone calls accordingly, schedule and follow-up wiht all referrals, assist all department ...
Provide excellent customer service, receive customer, assist in initiating the repair process, direct all telephone calls accordingly, schedule and follow-up wiht all referrals, assist all department ...
Provide excellent customer service, receive customer, assist in initiating the repair process, direct all telephone calls accordingly, schedule and follow-up wiht all referrals, assist all department ...
customer relations manager
Mcallen, TX · On-site
Provide excellent customer service, receive customer, assist in initiating the repair process, direct all telephone calls accordingly, schedule and follow-up wiht all referrals, assist all department ...
customer relations manager
Mcallen, TX · On-site
Provide excellent customer service, receive customer, assist in initiating the repair process, direct all telephone calls accordingly, schedule and follow-up wiht all referrals, assist all department ...
```html Social Media / Customer Relations Manager Location: Albuquerque, NM, 87110 Job Overview We are seeking a dynamic and experienced Social Media / Customer Relations Manager to join our team in ...
```html Social Media / Customer Relations Manager Location: Albuquerque, NM, 87110 Job Overview We are seeking a dynamic and experienced Social Media / Customer Relations Manager to join our team in ...
Automotive Customer Relations Manager/Retention Specialist Busy San Antonio dealership is looking for a Customer Relations Manager with automotive experience. We are looking for a candidate with a ...
Automotive Customer Relations Manager/Retention Specialist Busy San Antonio dealership is looking for a Customer Relations Manager with automotive experience. We are looking for a candidate with a ...
Supervisor, Customer Relations
Plano, TX · On-site
You'll report to the PSA Sr. Customer Relations Manager and work in-office at our Plano, TX office . Onsite requirement: This role requires you to be onsite in the office 5 days per week. What You'll ...
Supervisor, Customer Relations
Plano, TX · On-site
You'll report to the PSA Sr. Customer Relations Manager and work in-office at our Plano, TX office . Onsite requirement: This role requires you to be onsite in the office 5 days per week. What You'll ...
Supervisor, Customer Relations
Plano, TX · On-site
You'll report to the PSA Sr. Customer Relations Manager and work in-office at our Plano, TX office . Onsite requirement: This role requires you to be onsite in the office 5 days per week. What You'll ...
Supervisor, Customer Relations
Plano, TX · On-site
You'll report to the PSA Sr. Customer Relations Manager and work in-office at our Plano, TX office . Onsite requirement: This role requires you to be onsite in the office 5 days per week. What You'll ...
Automotive Customer Relations Manager/Retention Specialist Busy San Antonio dealership is looking for a Customer Relations Manager with automotive experience. We are looking for a candidate with a ...
Automotive Customer Relations Manager/Retention Specialist Busy San Antonio dealership is looking for a Customer Relations Manager with automotive experience. We are looking for a candidate with a ...
Automotive Customer Relations Manager/Retention Specialist Busy San Antonio dealership is looking for a Customer Relations Manager with automotive experience. We are looking for a candidate with a ...
Quick apply
Automotive Customer Relations Manager/Retention Specialist Busy San Antonio dealership is looking for a Customer Relations Manager with automotive experience. We are looking for a candidate with a ...
Customer Relations Manager (CRM) Full-Time | Metro Atlanta, GA Crabapple LandscapExperts is one of Atlanta's top 5 locally-owned landscape companies. For over 30 years, we've partnered with HOAs ...
Quick apply
Customer Relations Manager (CRM) Full-Time | Metro Atlanta, GA Crabapple LandscapExperts is one of Atlanta's top 5 locally-owned landscape companies. For over 30 years, we've partnered with HOAs ...
As our Customer Relations Manager , you're one of the most important team members at Norm Reeves Honda, Irvine . You're responsible for creating a super Norm Reeves Honda experience! Your work will ...
Quick apply
As our Customer Relations Manager , you're one of the most important team members at Norm Reeves Honda, Irvine . You're responsible for creating a super Norm Reeves Honda experience! Your work will ...
Mopar is seeking a skilled and empathetic Customer Relations Manager to lead customer experience resolution efforts across the regional dealer network. This role is responsible for managing escalated ...
Mopar is seeking a skilled and empathetic Customer Relations Manager to lead customer experience resolution efforts across the regional dealer network. This role is responsible for managing escalated ...
Ability to take over in Customer Relations Manager's absence, and perform within all areas of Guest Services both internal and external. * Stay current with policy and procedural changes within the ...
Ability to take over in Customer Relations Manager's absence, and perform within all areas of Guest Services both internal and external. * Stay current with policy and procedural changes within the ...
Customer Relations Manager (Experience Needed)
Irvine, CA · On-site
$72K/yr
As our Customer Relations Manager , you're one of the most important team members at Norm Reeves Honda, Irvine . You're responsible for creating a super Norm Reeves Honda experience! Your work will ...
Customer Relations Manager (Experience Needed)
Irvine, CA · On-site
$72K/yr
As our Customer Relations Manager , you're one of the most important team members at Norm Reeves Honda, Irvine . You're responsible for creating a super Norm Reeves Honda experience! Your work will ...
Customer Relations Specialist
Chicago, IL · On-site
Keep Customer Relations Manager apprised of increasing call and chat volumes, customer issues and challenges, workload and recurrent trends. * Participate in in-service and off-site training seminars ...
Customer Relations Specialist
Chicago, IL · On-site
Keep Customer Relations Manager apprised of increasing call and chat volumes, customer issues and challenges, workload and recurrent trends. * Participate in in-service and off-site training seminars ...
Customer Relations Lead
Branson, MO · On-site
Ability to take over in Customer Relations Manager's absence, and perform within all areas of Guest Services both internal and external. * Stay current with policy and procedural changes within the ...
Customer Relations Lead
Branson, MO · On-site
Ability to take over in Customer Relations Manager's absence, and perform within all areas of Guest Services both internal and external. * Stay current with policy and procedural changes within the ...
You'll report to the PSA Sr. Customer Relations Manager and work in-office at our Santa Ana, CA location. This position is Shift 2 and will work M-F from 2:30pm-11pm Onsite Requirement: This role ...
You'll report to the PSA Sr. Customer Relations Manager and work in-office at our Santa Ana, CA location. This position is Shift 2 and will work M-F from 2:30pm-11pm Onsite Requirement: This role ...
Customer Relations Manager information
See salary details
$12.26 - $15.73
9% of jobs
$18.34 is the 25th percentile. Wages below this are outliers.
$15.73 - $19.21
21% of jobs
The median wage is $22.21 / hr.
$19.21 - $22.68
23% of jobs
$22.68 - $26.16
13% of jobs
$26.16 - $29.63
7% of jobs
$30.21 is the 75th percentile. Wages above this are outliers.
$29.63 - $33.11
13% of jobs
$33.11 - $36.58
6% of jobs
$36.58 - $40.06
4% of jobs
$40.06 - $43.53
2% of jobs
$43.53 - $47.01
1% of jobs
$47.01 - $50.48
1% of jobs
$12
$26
$50
How much do customer relations manager jobs pay per hour?
As of Jun 29, 2026, the average hourly pay for customer relations manager in the United States is $26.75, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $31.25 per hour, depending on experience, location, and employer.
What is the difference between Customer Relations Manager vs Customer Service Supervisor?
| Aspect | Customer Relations Manager | Customer Service Supervisor |
|---|---|---|
| Responsibilities | Developing customer relationship strategies, managing key accounts, improving customer satisfaction | Overseeing daily customer service operations, supervising support staff, resolving customer issues |
| Required Skills | Communication, relationship management, strategic planning | Leadership, problem-solving, customer support skills |
| Work Environment | Office-based, client meetings, strategic planning sessions | Call centers, retail stores, customer support centers |
| Common Certifications | Customer Service Certification, CRM certifications | Customer Service Certification, Supervisory certifications |
The Customer Relations Manager focuses on building long-term customer relationships and strategic planning, often working in office settings. In contrast, the Customer Service Supervisor manages daily support operations and supervises staff. Both roles require strong communication skills and customer service experience, but their scope and focus differ significantly.
How does a Customer Relations Manager typically collaborate with other departments to enhance the customer experience?
Customer Relations Managers frequently work cross-functionally, coordinating with departments such as sales, marketing, product development, and technical support to ensure a seamless customer journey. They relay customer feedback to relevant teams, help resolve complex issues, and contribute to shaping policies or products that directly impact customer satisfaction. This collaboration not only helps in addressing customer concerns efficiently but also enables proactive improvements, fostering a more customer-centric organizational culture.
What does a Customer Relations Manager do?
A Customer Relations Manager is responsible for building and maintaining strong relationships between a company and its customers. Their main duties include addressing customer concerns, resolving complaints, and ensuring a high level of customer satisfaction. They also analyze customer feedback to improve products and services, and often work closely with sales, marketing, and support teams. Strong communication and problem-solving skills are essential for this role.
What are the key skills and qualifications needed to thrive as a Customer Relations Manager, and why are they important?
To thrive as a Customer Relations Manager, you need strong interpersonal skills, a background in business or communications, and experience in customer service or account management. Familiarity with CRM software, data analysis tools, and sometimes relevant certifications like Certified Customer Service Manager (CCSM) are commonly required. Exceptional problem-solving, active listening, and conflict resolution skills help build trust and foster positive client relationships. These abilities are vital for maintaining customer satisfaction, loyalty, and driving business growth in a competitive marketplace.
More about Customer Relations Manager jobs
What cities are hiring for Customer Relations Manager jobs? Cities with the most Customer Relations Manager job openings:
What are the most commonly searched types of Customer Relations jobs? The most popular types of Customer Relations jobs are:
Who are the top companies hiring for Customer Relations Manager jobs? The top employers for Customer Relations Manager jobs are:
What states have the most Customer Relations Manager jobs? States with the most job openings for Customer Relations Manager jobs include:
Key responsibilities
Provide excellent customer service.
Receive customers and assist in initiating the repair process.
Direct all telephone calls accordingly.
Carstar rating
5.5
Based on 24 frontline employees who took The Breakroom Quiz
280th of 334 rated vehicle maintenance
Job description
Provide excellent customer service, receive customer, assist in initiating the repair process, direct all telephone calls accordingly, schedule and follow-up wiht all referrals, assist all department during the repair process, prepare files for closing and accept and secure payments.