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Customer Relations Manager Jobs in California (NOW HIRING)

GEARYS Beverly Hills

Customer Relations

Beverly Hills, CA · On-site

$25 - $28/hr

As a Customer Relations Specialist at GEARYS Beverly Hills Rolex Boutiques, you will be the voice ... You will play a vital role in managing all incoming and outgoing communications, ensuring our ...

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Mission Linen Supply

Employee Relations Manager

Chino, CA · On-site

$100K - $120K/yr

Responsibilities Mission Linen Supply is seeking an experienced Employee Relations Manager to ... its customers 'needs while providing environmentally friendly goods and services. Mission Linen ...

Mission Linen Supply

Employee Relations Manager

Chino, CA · On-site

$100K - $120K/yr

Responsibilities Mission Linen Supply is seeking an experienced Employee Relations Manager to ... its customers 'needs while providing environmentally friendly goods and services. Mission Linen ...

Big 5 LLC

Employee Relations Manager

El Segundo, CA · On-site

For more than 65 years, we've been dedicated to providing value to our customers while creating ... Role Overview As our Employee Relations Manager, you'll play an important role in shaping a ...

Navista

Physician Relations Manager

San Diego, CA · On-site

$90K - $116K/yr

Physician Relations Manager Direct Sales is responsible for driving sales and services to new and ... Provides new and existing customers with the best possible service and recommendations in relation ...

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All JobsCustomer Relations JobsCustomer Relations Manager JobsCustomer Relations Manager Jobs in California

Customer Relations Manager information

See California salary details

$12

$26

$49

How much do customer relations manager jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for customer relations manager in California is $26.40, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $30.82 per hour, depending on experience, location, and employer.

What does a customer relations manager do?

A Customer Relations Manager is responsible for building and maintaining strong relationships between a company and its customers. Their main duties include addressing customer concerns, resolving complaints, and ensuring a high level of customer satisfaction. They also analyze customer feedback to improve products and services, and often work closely with sales, marketing, and support teams. Strong communication and problem-solving skills are essential for this role.

How does a customer relations manager typically collaborate with other departments to enhance the customer experience?

Customer Relations Managers frequently work cross-functionally, coordinating with departments such as sales, marketing, product development, and technical support to ensure a seamless customer journey. They relay customer feedback to relevant teams, help resolve complex issues, and contribute to shaping policies or products that directly impact customer satisfaction. This collaboration not only helps in addressing customer concerns efficiently but also enables proactive improvements, fostering a more customer-centric organizational culture.

What are the key skills and qualifications needed to thrive as a customer relations manager, and why are they important?

To thrive as a Customer Relations Manager, you need strong interpersonal skills, a background in business or communications, and experience in customer service or account management. Familiarity with CRM software, data analysis tools, and sometimes relevant certifications like Certified Customer Service Manager (CCSM) are commonly required. Exceptional problem-solving, active listening, and conflict resolution skills help build trust and foster positive client relationships. These abilities are vital for maintaining customer satisfaction, loyalty, and driving business growth in a competitive marketplace.

What is the difference between Customer Relations Manager vs Customer Service Supervisor?

AspectCustomer Relations ManagerCustomer Service Supervisor
ResponsibilitiesDeveloping customer relationship strategies, managing key accounts, improving customer satisfactionOverseeing daily customer service operations, supervising support staff, resolving customer issues
Required SkillsCommunication, relationship management, strategic planningLeadership, problem-solving, customer support skills
Work EnvironmentOffice-based, client meetings, strategic planning sessionsCall centers, retail stores, customer support centers
Common CertificationsCustomer Service Certification, CRM certificationsCustomer Service Certification, Supervisory certifications

The Customer Relations Manager focuses on building long-term customer relationships and strategic planning, often working in office settings. In contrast, the Customer Service Supervisor manages daily support operations and supervises staff. Both roles require strong communication skills and customer service experience, but their scope and focus differ significantly.

What is a customer relations manager?

A customer relations manager is responsible for maintaining positive relationships with clients, addressing their needs, and ensuring customer satisfaction. They often handle communication, resolve issues, and work to improve customer loyalty, using skills in communication, problem-solving, and CRM tools. This role typically requires strong interpersonal skills and may involve managing a team or coordinating with other departments.

What is the role of a Customer Relations Manager?

A Customer Relations Manager is responsible for maintaining positive relationships with customers, addressing their needs and concerns, and ensuring customer satisfaction. They often analyze customer feedback, develop strategies to improve service quality, and collaborate with sales and support teams to enhance the customer experience.

What are the most commonly searched types of Customer Relations jobs in California?

The most popular types of Customer Relations jobs in California are:

What cities in California are hiring for Customer Relations Manager jobs?

Cities in California with the most Customer Relations Manager job openings:

Customer Relations Manager jobs near you
Infographic showing various Customer Relations Manager job openings in California as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $54,920 per year, or $26.4 per hour.

Customer Relations Manager - Medico Santa Clarita

American Textile Maintenance Co INC

Valencia, CA

$70K/yr

Full-time

Posted 25 days ago

Job description

Compensation: $70,304 a year

Job Summary:

Customer Relations Manager provides customer support and service to meet the needs of our customers. Resolves issues and addresses needs fairly and effectively, while demonstrating Company values in their actions. Provides product and service information and identifies opportunities to improve our member and provider experiences. 

Job Description:

Knowledge/Skills/Abilities

  • Provides excellent customer service
  • Accurately documents all calls.
  • Engages and collaborates with other departments
  • Demonstrates personal responsibility and accountability by meeting attendance and schedule adherence expectations
  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services
  • Attend scheduled staff meetings, daily internal production meetings, and trainings as required
  • Works with other Team Members to solve mutual problems.
  • Keep updated Route Notes  (Route Notes should be updated every couple of months)
  • Renew all accounts where agreements are expired (If applicable).
  • Look for opportunities to grow routes (internally & externally).
  • Maintain customer inventories on a weekly basis

Education:

  • Associate’s Degree or equivalent combination of education and experience

Skills:

  • 1-2 years of management experience-
  • Ability to communicate effectively to a diverse group of people
  • Ability to work independently and to oversee work of others
  • Excellent oral and written communication and training delivery skills
  • Knowledge of processing and protocols of the production plant
  • Results orientated and driven work style
  • Basic understanding of records, inventories, and other routine documentation used in the production plant

Physical:

  • Must be able to pick up 25 pounds occasionally
  • Repetitive motions limited to repeated bending, stretching, twisting, reaching and pushing/pulling
  • Able to stand for long periods at a time
  • Exposure to reasonable noise level, changes in temperature, odors, humidity, lint, and dust

This job description is not intended to be all-inclusive and employees will also perform other duties as assigned by management as required.

Medico Healthcare Linen Service reserves the right to revise or change job duties and responsibilities as the need arises. This job description does not constitute a written or implied contract of employment.