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Customer Relations Manager Jobs in California (NOW HIRING)

MG Properties

Investor Relations Manager

San Diego, CA · Hybrid

$140K - $160K/yr

MG Properties is seeking an experienced Investor Relations Manager to support our investor ... Expert-level Excel proficiency and advanced working knowledge of Word, PowerPoint, Outlook, CRM ...

GovernmentJobs.com

Customer Relations Specialist

Orange, CA · On-site

$31.39 - $37.29/hr

Customer Relations Specialist - Customer Relations Under general supervision, investigates customer ... Prepare reports and correspondence for management and executive leadership * Collaborate with ...

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All JobsCustomer Relations JobsCustomer Relations Manager JobsCustomer Relations Manager Jobs in California

Customer Relations Manager information

See California salary details

$12

$26

$49

How much do customer relations manager jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for customer relations manager in California is $26.40, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $30.82 per hour, depending on experience, location, and employer.

What does a customer relations manager do?

A Customer Relations Manager is responsible for building and maintaining strong relationships between a company and its customers. Their main duties include addressing customer concerns, resolving complaints, and ensuring a high level of customer satisfaction. They also analyze customer feedback to improve products and services, and often work closely with sales, marketing, and support teams. Strong communication and problem-solving skills are essential for this role.

How does a customer relations manager typically collaborate with other departments to enhance the customer experience?

Customer Relations Managers frequently work cross-functionally, coordinating with departments such as sales, marketing, product development, and technical support to ensure a seamless customer journey. They relay customer feedback to relevant teams, help resolve complex issues, and contribute to shaping policies or products that directly impact customer satisfaction. This collaboration not only helps in addressing customer concerns efficiently but also enables proactive improvements, fostering a more customer-centric organizational culture.

What are the key skills and qualifications needed to thrive as a customer relations manager, and why are they important?

To thrive as a Customer Relations Manager, you need strong interpersonal skills, a background in business or communications, and experience in customer service or account management. Familiarity with CRM software, data analysis tools, and sometimes relevant certifications like Certified Customer Service Manager (CCSM) are commonly required. Exceptional problem-solving, active listening, and conflict resolution skills help build trust and foster positive client relationships. These abilities are vital for maintaining customer satisfaction, loyalty, and driving business growth in a competitive marketplace.

What is the difference between Customer Relations Manager vs Customer Service Supervisor?

AspectCustomer Relations ManagerCustomer Service Supervisor
ResponsibilitiesDeveloping customer relationship strategies, managing key accounts, improving customer satisfactionOverseeing daily customer service operations, supervising support staff, resolving customer issues
Required SkillsCommunication, relationship management, strategic planningLeadership, problem-solving, customer support skills
Work EnvironmentOffice-based, client meetings, strategic planning sessionsCall centers, retail stores, customer support centers
Common CertificationsCustomer Service Certification, CRM certificationsCustomer Service Certification, Supervisory certifications

The Customer Relations Manager focuses on building long-term customer relationships and strategic planning, often working in office settings. In contrast, the Customer Service Supervisor manages daily support operations and supervises staff. Both roles require strong communication skills and customer service experience, but their scope and focus differ significantly.

What is a customer relations manager?

A customer relations manager is responsible for maintaining positive relationships with clients, addressing their needs, and ensuring customer satisfaction. They often handle communication, resolve issues, and work to improve customer loyalty, using skills in communication, problem-solving, and CRM tools. This role typically requires strong interpersonal skills and may involve managing a team or coordinating with other departments.

What is the role of a Customer Relations Manager?

A Customer Relations Manager is responsible for maintaining positive relationships with customers, addressing their needs and concerns, and ensuring customer satisfaction. They often analyze customer feedback, develop strategies to improve service quality, and collaborate with sales and support teams to enhance the customer experience.

What are the most commonly searched types of Customer Relations jobs in California?

The most popular types of Customer Relations jobs in California are:

What cities in California are hiring for Customer Relations Manager jobs?

Cities in California with the most Customer Relations Manager job openings:

Customer Relations Manager jobs near you
Infographic showing various Customer Relations Manager job openings in California as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $54,920 per year, or $26.4 per hour.

PATIENT RELATIONS MANAGER

Alhambra Hospital Medical Center

Alhambra, CA • On-site

$50 - $70/hr

Full-time

Re-posted 3 days ago

Job description

Description
Patient Relations Manager bridges the gap between patients and Administration/Medical Staff, they investigate patient complaints, ensure excellent care, and protect patient rights. This role de-escalates stressful situations and helps a medical facility run smoothly.
Must have the ability to speak clearly and be appropriately comprehended, must have the ability to comprehend and be a good listener, must have the ability to respond to common inquires or complaints from customers, or members of the community, must have excellent customer service relations skills and the ability to deal courteously and effectively with all levels of hospital personnel as well as the general public.
Requirements
Bachelor's degree in healthcare administration, nursing, or similar field, 2 to 3 years working in a healthcare or customer service setting, 5 years of management experience, Bi-lingual preferred (Chinese/Spanish), Excellent phone etiquette, proficient in MS office.

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