ZipRecruiter

Log In

1

Customer Relations Coordinator Jobs (NOW HIRING)

Kocourek Subaru

Customer Relations Coordinator

Wausau, WI · On-site

$16.50 - $17.50/hr

Customer Experience Coordinator As the initial point of contact for our guests when they call our stores, your role is crucial in providing a top-notch experience. You'll be in charge of scheduling ...

Kocourek Subaru

Customer Relations Coordinator

Wausau, WI · On-site

$16.50 - $17.50/hr

Customer Experience Coordinator As the initial point of contact for our guests when they call our stores, your role is crucial in providing a top-notch experience. You'll be in charge of scheduling ...

Forward Air

Customer Relations Coordinator

Irving, TX · On-site

Customer Service Representative The Customer Service Representative fields external customer questions, complaints and shipment tracking inquiries while demonstrating the highest degree of courtesy ...

previous page

Showing results 41-60

All JobsBusiness JobsCustomer Service JobsCustomer Service Representative JobsCustomer Relations Coordinator Jobs

Customer Relations Coordinator information

See salary details

$7

$21

$30

How much do customer relations coordinator jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for customer relations coordinator in the United States is $21.25, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $23.56 per hour, depending on experience, location, and employer.

What is a customer relations coordinator?

A customer relations coordinator is responsible for ensuring the highest level of customer service is being offered by a company. You work directly with the customer to ensure all their needs are being met. Your job duties include responding to customer service inquiries, addressing customer problems, and finding ways to improve the overall service of the company. The qualifications for a career as a customer relations coordinator include a high school diploma. Some employers, however, may prefer post-secondary education. A successful customer relations coordinator needs strong communication and interpersonal skills.

What are the key skills and qualifications needed to thrive as a customer relations coordinator, and why are they important?

To thrive as a Customer Relations Coordinator, you need strong communication skills, problem-solving abilities, and a background in customer service, often supported by a relevant degree or experience. Familiarity with CRM software, ticketing systems, and basic office applications is typically required. Exceptional interpersonal skills, patience, and attention to detail help you stand out in this role. These competencies are crucial for efficiently resolving customer concerns, building lasting relationships, and ensuring client satisfaction.

How does a customer relations coordinator typically interact with other departments to resolve client issues?

A Customer Relations Coordinator often serves as a vital link between clients and various internal teams such as sales, technical support, and operations. When a client issue arises, the coordinator gathers all necessary information, communicates the client's concerns to the appropriate departments, and follows up to ensure a timely resolution. This role requires strong communication and organizational skills, as coordinators must track progress, update clients, and ensure that solutions align with both customer expectations and company policies. Collaborating effectively with multiple teams is essential for maintaining high levels of customer satisfaction and trust.

What is the difference between Customer Relations Coordinator vs Customer Service Representative?

AspectCustomer Relations CoordinatorCustomer Service Representative
CredentialsHigh school diploma; some roles prefer associate's or bachelor's degreeHigh school diploma typically required
Work EnvironmentOffice settings, client meetings, cross-department collaborationCall centers, retail, online support
Employer & Industry UsageBusinesses focusing on long-term customer engagementCustomer support across various industries
Common Search & ComparisonCustomer Relations CoordinatorCustomer Service Representative

The main difference is that Customer Relations Coordinators focus on building and maintaining long-term customer relationships, often involving strategic planning and cross-department collaboration. Customer Service Representatives primarily handle direct customer inquiries and support, typically in call centers or retail environments. Both roles require strong communication skills, but the Coordinator role often involves more relationship management and strategic tasks.

More about Customer Relations Coordinator jobs

What cities are hiring for Customer Relations Coordinator jobs?

Cities with the most Customer Relations Coordinator job openings:

What are the most commonly searched types of Customer Relations jobs?

The most popular types of Customer Relations jobs are:

Who are the top companies hiring for Customer Relations Coordinator jobs?

The top employers for Customer Relations Coordinator jobs are:

What states have the most Customer Relations Coordinator jobs?

States with the most job openings for Customer Relations Coordinator jobs include:

What are popular job titles related to Customer Relations Coordinator jobs?

For Customer Relations Coordinator jobs, the most frequently searched job titles are:

Customer Relations Coordinator jobs near you
Infographic showing various Customer Relations Coordinator job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $44,200 per year, or $21.2 per hour.

Customer Relations Coordinator- Part Time

Rock Tavern, NY • On-site

Forward Air
See more jobs at Forward Airexternal

$18.05/hr

Part-time

Posted 23 days ago

Job description

The Customer Relations Coordinator provides front‑line administrative and customer service support to ensure accurate shipment processing, documentation, and communication multimodal transportation terminal, air/ocean branch, or contract logistics site. They serve as a primary point of contact for customers, carriers, drivers, and internal teams, helping ensure shipments move smoothly and customers receive timely, accurate updates. They are responsible for scheduling, shipment tracking and tracing, customer support, documentation, and core financial activities such as accounts receivable, accounts payable, and billing. They interact closely with customers, drivers, carriers, and operational teams to support the timely movement of freight across logistics networks and may assist with freight acceptance and basic cartage support where applicable.

Compensation: $18.05 per hour with $1.50 shift differential


Schedule: Monday- Friday 11pm-5am, onsite

Responsibilities

  • Serve as a central point of contact for customers, carriers, drivers, and internal teams via phone, email, and in‑person interactions.

  • Provide front‑line customer service by responding to shipment status inquiries, documentation requests, and routine service questions.

  • Perform accurate data entry for shipment details, customer instructions, order updates, and operational records within required timelines.

  • Track and trace shipments using internal systems and carrier platforms; communicate updates to customers and internal teams.

  • Coordinate scheduling for pickups, deliveries, appointments, and other routine operational activities.

  • Prepare, review, and organize shipping documents such as air waybills (AWBs), bills of lading, labels, and proof of delivery (POD).

  • Support terminal or site activities as needed, including freight acceptance, driver assistance, and shipment paperwork handling.

  • Assist with accounts receivable, accounts payable, and billing support tasks, including invoice preparation, verification, and reconciliation.

  • Maintain organized and compliant electronic and physical files for shipment, financial, and administrative documentation.

Apply